Moderators hazelnut Posted March 21, 2010 Moderators Share Posted March 21, 2010 You have just got to feel so, so sorry for those using Bit-Defender (also Bullguard and F-secure I think also use the same bit-defender definitions) An definition update went crazy flagging just about every file on folks computers as a trojan. Many pages last night of anger and anguish http://forum.bitdefender.com/index.php?sho...=18759&st=0 Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
FearNothingProductions Posted March 21, 2010 Share Posted March 21, 2010 Massive fail. More reason for me to stick with MBAM and AVG. Of course the pen is mightier than the sword! You know who said that? The guy with the pen. Link to comment Share on other sites More sharing options...
Icedrake Posted March 21, 2010 Share Posted March 21, 2010 It was a massive fail of epic proportions. I hope Avast and MBAM will never get those problems. Link to comment Share on other sites More sharing options...
Moderators DennisD Posted March 21, 2010 Moderators Share Posted March 21, 2010 "We are sorry for the inconvenience" (post#38), has to be a prizewinning understatement. Link to comment Share on other sites More sharing options...
FearNothingProductions Posted March 21, 2010 Share Posted March 21, 2010 The ultimate public relations response. Love it. Of course the pen is mightier than the sword! You know who said that? The guy with the pen. Link to comment Share on other sites More sharing options...
redhawk Posted March 21, 2010 Share Posted March 21, 2010 Popcorn please. Richard S. Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 21, 2010 Moderators Share Posted March 21, 2010 It was a massive fail of epic proportions. I hope Avast and MBAM will never get those problems. Avast already had that problem just months ago back in the v4.8 era, it was completely useless until the next definition update. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 22, 2010 Author Moderators Share Posted March 22, 2010 Avast already had that problem just months ago back in the v4.8 era, it was completely useless until the next definition update. Bit of a difference here Andavari, some of the Bit Defender users have no working computers now. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Aethec Posted March 22, 2010 Share Posted March 22, 2010 The last time an AV had a FP in Windows's own files was AVG, I think. But it was only one FP. hazelnut >> I'd rather say "Nearly all x64 BitDefender users" Piriform French translator Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted March 22, 2010 Author Moderators Share Posted March 22, 2010 There is even a compensation thread as well For some people without the knowledge of how to boot into safe mode, do repair installs etc when they have just a black screen must be very distressing indeed. Some folk will not even know about this issue and just assume that the Fake Alert trojan killed their computer. The only 'positive' thing to come out of this seems to be the number of people who have praised Windows 7's ability to repair itself, not appreciated I guess until a situation like this occurs. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Aethec Posted March 22, 2010 Share Posted March 22, 2010 And some people will think "hey, I've got the new Windows 7 but my friend who has Windows XP and BitDefender too didn't have any problems !", since nearly all XP users are x86 users. Piriform French translator Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 22, 2010 Moderators Share Posted March 22, 2010 Bit of a difference here Andavari, some of the Bit Defender users have no working computers now. Yeah that could be a difference although what Avast was detecting back then would've wiped out Windows if a user let it clean up the "infections" because it detected just about everything imaginable. AVG already did the dead PC trick a few years back themselves. That's why I don't let any AV software automatically do anything related to detections without me being in the decision making loop. Link to comment Share on other sites More sharing options...
marmite Posted March 22, 2010 Share Posted March 22, 2010 El Reg's short article ... http://www.theregister.co.uk/2010/03/22/bi...r_dodgy_update/ Link to comment Share on other sites More sharing options...
Moderators Andavari Posted March 22, 2010 Moderators Share Posted March 22, 2010 El Reg's short article ... http://www.theregister.co.uk/2010/03/22/bi...r_dodgy_update/ That was a good read, and indeed it was the problem Avast had once had too. Link to comment Share on other sites More sharing options...
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