Jump to content
CCleaner Community Forums
laurae2u

Windows security updates will no longer install

Recommended Posts

Since installing and running CCleaner a few days ago, I can no longer install my security update for the week. The error code given by Microsoft 80070490 is supposed to refer to Win7 and I have Vista. It said that a file is c orrupt that is needed to install updates ( CBS Manifest) I think it wants me to reload windows which I'm not sure about.

 

If anyone could help, I would appreciate it so much.

 

Thanks,

Laura

Share this post


Link to post
Share on other sites

Did you make any backups of the registry fixes you made with CCleaner???

 

You can try doing system restore just from a restore point that was made before you had installed and run CCleaner. After you did a system restore, restart your PC for this to take effect. Then turn it on and try installing the updates again.

 

Or, you can also try installing the updates from the Windows Update website.

Share this post


Link to post
Share on other sites

Hi Laura

 

I would think it's unlikely that CCleaner was the actual cause of this, but as Ishi says if you used the registry cleaner part then try restoring any CCleaner registry backups you may have made.

 

I'm assuming you're running Windows Update? Can you run this manually and select the custom option, which lets you pick which updates to install. If you can do this and install them one at a time (so you may have to run Windows Update several times) to try and find out exactly which update fails. Then post back with which update that is, and confirm that the error code is the one you mentioned above.

Share this post


Link to post
Share on other sites

this may help

http://www.microsoft.com/communities/newsg...f9a0012&p=1

 

and this

 

http://groups.google.com/group/microsoft.p...704461a6314cfc1

 

(PaBear is very knowledgable) esp read reply 3

 

Finally if none of these help

http://www.google.com/search?q=vista+80070490

 

and like magic you'll find this is NOT a windows 7 only err

 

 

 

/me dances on his own grave

Share this post


Link to post
Share on other sites

Thanks y'all.

 

I just did try to install them separately and both failed with the same error code. They downloaded okay, it is the install that failed. Will going to the site to install them matter? I hate showing my ignorance, after having a computer since '93 and still being horribly illiterate. The other side of my brain seems to work okay, but this is a struggle and I thank you for your suggestions. I am working through them from easier to harder as you can tell.

 

Laura

Share this post


Link to post
Share on other sites

As Nergal as shown, there are quite a few articles around this issue. In asking you to try updates separately I was trying to narrow the field down a little ... as you say though it seems to be something that applies to the update install process itself, rather than to a particular update.

 

His first link is one I looked at, and it does potentially look relevant, though needs to be followed with care.

 

So if I were you I would try the 'System Update Readiness Tool' mentioned at post 3 in the second link ... http://support.microsoft.com/kb/947821. You can just down load and run it and it may fix errors it finds or write them to a log file.

 

Try running it and then doing another Windows Update. If the update still fails, look for the SUR Tool logs in the location specified in the above link (you can just put '%SYSTEMROOT%\Logs\CBS\' into the Windows Explorer address bar to display the folder) and see if that gives you any more information.

Share this post


Link to post
Share on other sites

When I tried to download System Update readiness tool for windows vista KB947821 jan200..... I get an error message tthat says installer encountered an error 0x8007000d. Oh now I'm in over my head again.

Share this post


Link to post
Share on other sites

Laura did you try and reinstall the ccleaner backup made (hopefully!!) when you cleaned the registry?

 

Are all you security scans up to date? (What do you use?)

 

Do you have a vista cd in case you have to do a system file check or repair install

 

http://vistasupport.mvps.org/system_file_checker.htm

 

http://www.vistax64.com/tutorials/88236-re...tall-vista.html

Share this post


Link to post
Share on other sites

I did a system restore back to before I ccleaned. When I tried to download the security updates the same 2 would not install while 5 others were successful. Upon further examination of the security update log, there were several updates that have failed to install since November 12, 2009 and I didn't realize it. My security updates are done automatically so I have never really paid any attention to them. I have been using AVG free virus scan and have had no problems to my knowledge with that.

 

I do have the vista cd just in case.

 

I really appreciate all your help and suggestions. It is indeed not the fault of the ccleaner, so I will try to use it again, although it did not really help my issues with my computer running slow and freezing up that I had hoped it would.

 

Laura in SC

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...