chrissywiss Posted April 26, 2009 Share Posted April 26, 2009 When ever I try to scan an item I get the below error. This error makes me believe this is a registry issue. When I select cancel I get this error: Does anyone know why this is or how to fix it? It started happening since I updated the HP Software. I am on the vista system. Any ideas? Link to comment Share on other sites More sharing options...
Robbie Posted April 26, 2009 Share Posted April 26, 2009 perhaps uninstalling and reinstalling the software and drivers may help. The error seems to be an installer issue error relating to HP from what I can see from googling (which I had to do yesterday as I installed an HP all-in-one yesterday and got a network resource error similar to yours near the end of the installation, at the configuration stage of the setup. I uninstalled and reinstalled everything and it installed correctly the second time) . Have a look at the following to see if there is anything that may be of help: http://forums11.itrc.hp.com/service/forums...hreadId=1014990 Link to comment Share on other sites More sharing options...
abu aufa Posted April 27, 2009 Share Posted April 27, 2009 perhaps uninstalling and reinstalling the software and drivers may help. The error seems to be an installer issue error relating to HP from what I can see from googling (which I had to do yesterday as I installed an HP all-in-one yesterday and got a network resource error similar to yours near the end of the installation, at the configuration stage of the setup. I uninstalled and reinstalled everything and it installed correctly the second time) . Have a look at the following to see if there is anything that may be of help: http://forums11.itrc.hp.com/service/forums...hreadId=1014990 I agreed with Rob This is corrupt MSI.Try to uninstall with Windows Cleanup Utility and reinstall Link to comment Share on other sites More sharing options...
Rykmann Posted May 27, 2009 Share Posted May 27, 2009 I recently updated our ERP software and CC. I then ran a registry scan. When I tried to run the ERP software I got this error - never happened before. Error 1706. No valid source could be found for product Data Interface. The Windows installer cannot continue. (It?s trying to find a msi file.) After I restored the registry backup I could run the ERP software. I uninstalled and re-installed the ERP software ? ran a registry scan, same error. The only way to get the ERP software to run is to restore the old registry backup and not run CC. I have looked at registry issues and can?t find a reference to msi files or even a reference to the ERP software. Not sure what to look for. Link to comment Share on other sites More sharing options...
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