foreversport Posted February 8, 2009 Share Posted February 8, 2009 MY CD-ROM/DVD drivers are corrupt and when I put a disc in the drive it does not recognize it. I have the drivers CD but I obviously can't use it and I've looked on Dell's support web site and have not found the appropriate drivers. I also uninstalled them and then went to add new hardware and restarted the computer and I get the little pop up that they were reinstalled but may not work properly. On my laptop, all of my Dell drivers are in zip files in C\dell\drivers, but I am not sure which drivers are the ones I need because the file names are numbers. I also can't do a system restore because I have no restore points saved. Link to comment Share on other sites More sharing options...
gunner Posted February 9, 2009 Share Posted February 9, 2009 Right click in the device manager and select" update driver." Which dell do you have? If it isn't broke, tweak it. Link to comment Share on other sites More sharing options...
foreversport Posted February 9, 2009 Author Share Posted February 9, 2009 Updating it doesn't work. I have an Inspiron E1405. Link to comment Share on other sites More sharing options...
gunner Posted February 9, 2009 Share Posted February 9, 2009 Here is the page at Dell. http://support.dell.com/support/downloads/...tid=&impid= you need to select your model. Sorry about the link, I could not make it clickable. Works now. If it isn't broke, tweak it. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted February 9, 2009 Moderators Share Posted February 9, 2009 Hopefully Gunner's link will enable you to fix things. In case not, here is a 12 page thread here spread over the last few years until the present day, which must cover just about most errors and fixes for cd/dvd rom problems Grab a coffee and settle down http://sillydog.org/forum/sdt_9200-0-asc-0.php Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Moderators Andavari Posted February 9, 2009 Moderators Share Posted February 9, 2009 Also something noteworthy is often in many cases formatting your hard drive to fix such an issue is not needed. It could merely be a registry related issue, especially after installing or uninstalling something that installed, used, or messed up the Sonic PrimoSDK like DivX Bundle, HP Printer/Scanner software, etc. Link to comment Share on other sites More sharing options...
CeeCee Posted February 9, 2009 Share Posted February 9, 2009 Have you used Autoruns to disable some system drivers (.sys)? I once disabled some drivers, that i thought are not needed, and my optical drives werent recognized anymore. Path Copy TeraCopy Unlocker Link to comment Share on other sites More sharing options...
Shaine Posted February 18, 2009 Share Posted February 18, 2009 I believe you can do a system restore. Some hardwares allow system restore even though no system points of reckoning were so provided. Try checking more on your system. Link to comment Share on other sites More sharing options...
morganparkar Posted March 6, 2009 Share Posted March 6, 2009 Hi , If you don't get the drivers from the device manager then you just download the software from your cd-rom manufacturers website. ---------------------------------------------------------------------- " Never look at the doors closing behind you or you'll miss the ones opening ahead." Link to comment Share on other sites More sharing options...
vnvnvn2000 Posted March 28, 2009 Share Posted March 28, 2009 Try rebooting into Windows, and hope it will solve the problem. If that does not help, try rebooting into command line. (Holding something like F8 during booting.) And see if you can access to those. If that still not help, check your booting screen (or BIOS) and see if CD-ROM and DVD-ROM are presented... Link to comment Share on other sites More sharing options...
sureideas Posted April 22, 2009 Share Posted April 22, 2009 I've been hunting for a long time to a solution to this problem - and you had it! Yes - as others have said here - I too searched and searched - even on the paid sites. I think I'll tell folks @ Dell about this (and/or NEC). I knew the hardware was fine - as I have a 2nd HD which I use in this laptop - and when booting from that clean HD the DVD came up fine. Free Online Game Play Games Link to comment Share on other sites More sharing options...
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