pcspeak Posted October 28, 2008 Share Posted October 28, 2008 This is the process I have gone through using the contact page. Never give up. Never surrender. I have tried to donate twice now, using Paypal. I login to Paypal through your link (US$). I am asked to enter a credit card number. Not going to happen. Shouldn't have to. Paypal has my details. On the same page I am told I have an active card. (Which I do.) Something is wrong with the processs. Thanks for your time. ********************************** Well. That didn't work. Couldn't contact anyone. Got this. Does anybody want any money? Oh. By the way. HI ALL Link to comment Share on other sites More sharing options...
Moderators Nergal Posted October 28, 2008 Moderators Share Posted October 28, 2008 not sure what you clicked for contact but when I clicked contact CCleaner it sent me to http://www.CCleaner.com/contact (no aspx) may have been a momentary outage you experinced. What browser version(it looks like ie6 or earlier) ADVICE FOR USING CCleaner'S REGISTRY INTEGRITY SECTION DON'T JUST CLEAN EVERYTHING THAT'S CHECKED OFF. Do your Registry Cleaning in small bits (at the very least Check-mark by Check-mark) ALWAYS BACKUP THE ENTRY, YOU NEVER KNOW WHAT YOU'LL BREAK IF YOU DON'T. Support at https://support.ccleaner.com/s/?language=en_US Pro users file a PRIORITY SUPPORT via email support@ccleaner.com Link to comment Share on other sites More sharing options...
pcspeak Posted October 29, 2008 Author Share Posted October 29, 2008 not sure what you clicked for contact but when I clicked contact CCleaner it sent me to http://www.CCleaner.com/contact (no aspx) may have been a momentary outage you experinced. What browser version(it looks like ie6 or earlier) I have IE6 - all current patches. Clicked here This is the link https://www.paypal.com/cgi-bin/webscr?cmd=_...charset=UTF%2d8 gets me to here. I'm then asked for a credit card number. Link to comment Share on other sites More sharing options...
pcspeak Posted October 29, 2008 Author Share Posted October 29, 2008 @Nergal Follow up. Rebooted my PC. Started IE6. Clicked on the link in your post. Filled in the form. Clicked Send TA DA! Went back to my original method. Same problem Not sure what's happening. Will find out, somehow. Thanks. Link to comment Share on other sites More sharing options...
pcspeak Posted October 29, 2008 Author Share Posted October 29, 2008 Aha! I think I've got it. I believe I have not been consistent in my testing. I have been using my email address in both fields when sending . This seems to cause the error. Removal of '@gmail.com' from the 'Name' field allowed the message to go through. You may want to confirm this. Name: ****@gmail.com Email Address: ****@gmail.com Message: STILL TESTING. PLEASE IGNORE. Now to my donation problem. Link to comment Share on other sites More sharing options...
pcspeak Posted October 29, 2008 Author Share Posted October 29, 2008 Logged onto PayPal. It seems I do have an active card. BUT it had expired. (expired & active. Huh! ) Fixed. Apologies for all the fuss. Sent 10 quid. Thanks again. Link to comment Share on other sites More sharing options...
Jamin4u Posted October 30, 2008 Share Posted October 30, 2008 If thats a valid email address you may want to remove it to avoid spam. Online Documentation...CCleaner Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted October 30, 2008 Moderators Share Posted October 30, 2008 pcspeak, glad you are all sorted. I have removed your email address from your post Jamin...great avatar Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
pcspeak Posted November 1, 2008 Author Share Posted November 1, 2008 pcspeak, glad you are all sorted. I have removed your email address from your post Jamin...great avatar YIPES!! NO! It's not. nudge nudge. (thanks) Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted November 1, 2008 Moderators Share Posted November 1, 2008 YIPES!!NO. It's not. nudge nudge. What do you mean? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
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