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v1.03.093 Does not recognize additional HDs

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I downloaded and installed the new version 1.03.093 today and it does not recognize any drive but the C drive and the floppy drive. I have 2 more drives that it does not show in the drive display area. The previous version did recognize the other drives.

 

Is this a normal function of the latest version? If so, what would be the problem with re-installing the first version? Are there any features in the new version that I would be missing?

 

Thanks.

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I downloaded and installed the new version 1.03.093 today and it does not recognize any drive but the C drive and the floppy drive. I have 2 more drives that it does not show in the drive display area. The previous version did recognize the other drives.

 

Is this a normal function of the latest version? If so, what would be the problem with re-installing the first version? Are there any features in the new version that I would be missing?

 

Thanks.

 

 

I'm also experiencing this...

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I have the same problem with the new version 1.03.093 only recognizes drive c: and the read card drive, no recognize external usb hard drive. The only way defraggler recognize the external hard drive is if you run first defraggler and after that turn on the external hard drive. I think is kind a problem that wasn't before.

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Can't confirm on Windows XP SP3.

My system have an internal disk with 3 partitions C: D: G: and an external USB drive

with partitions H: I:. All them are detected, analyzed and defragged without any

problem, as usual. Doesn't make any difference starting Defraggler before/after

connect the external USB, here.

 

:unsure:

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On my XP Pro SP3 system the USB attached F: hard drive is recognized just fine.

 

t1995_defrag.png

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Hi,

 

Can someone with the problem post a log file?

Using: defraggler.exe /debug

 

Thanks

 

MrG

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Hi,

 

Can someone with the problem post a log file?

Using: defraggler.exe /debug

 

Thanks

 

MrG

 

 

I would do that if I knew how. I tried to run defragler.exe/debug and all it did was launch Defragler and check for updates.

 

I can post photos of screen shots of the application showing only A & C drives and My Computer showing A, C, E, and I (External Seagate HD).

post-23629-1223047383_thumb.jpg

post-23629-1223047417_thumb.jpg

post-23629-1223047383_thumb.jpg

post-23629-1223047417_thumb.jpg

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I would do that if I knew how. I tried to run defragler.exe/debug and all it did was launch Defragler and check for updates.

 

Assuming there is a typo (the right string is Defraggler.exe /debug, notice the space between 'exe' and '/' )

then open the Defraggler install folder. You should find there a text file named about like this > 'Defraggler.exe.[1_3_93][2008-10-03_15-36].txt'

 

That is the file needed by MrG to investigate :)

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Can someone with the problem post a log file?

Using: defraggler.exe /debug

 

I registered just to do this, since this was driving me nuts when I upgraded to 1.03.093 today. 1.02 does detect C: and J: (two partitions from the same internal hard drive), as well as A:, E:-H: (USB card reader slots), and, if I have my flash drive or my MP3 player connected, M:. 1.03 is just detecting A:, C:, and E:. I'm going back to 1.02 for now, since I do like to defrag my second partition. :)

 

defraggler.exe._1_3_93__2008_10_03_21_40_.txt

defraggler.exe._1_3_93__2008_10_03_21_40_.txt

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Debugger log is as follows:

 

 

[2008-10-03] [15:09:54.037] 00d94 0 Logger::HostLogger::LogApplicationInfo#615 C:\Program Files\Defraggler\defraggler.exe[2008-10-03] [15:09:54.037] 00d94 0 Logger::HostLogger::LogApplicationInfo#617 CmdLine: "C:\Program Files\Defraggler\defraggler.exe" /debug[2008-10-03] [15:09:54.037] 00d94 0 Logger::HostLogger::LogApplicationInfo#621 Version: 1_3_93[2008-10-03] [15:09:54.037] 00d94 0 Logger::HostLogger::LogApplicationInfo#647 FileVersion: 1.3.0.93[2008-10-03] [15:09:54.037] 00d94 0 Logger::HostLogger::LogApplicationInfo#648 ProductVersion: 1.3.0.93[2008-10-03] [15:09:54.037] 00d94 0 Logger::HostLogger::LogApplicationInfo#649 Flags: 0x00000000, OS: 0x00000004, Type: 0x00000002, Subtype: 0x00000000[2008-10-03] [15:09:54.037] 00d94 0 Logger::HostLogger::LogApplicationInfo#650 Flags description: Release[2008-10-03] [15:09:54.037] 00d94 0 Logger::HostLogger::LogSystemInfo#668 Computer name: workstation[2008-10-03] [15:09:54.057] 00d94 0 Logger::HostLogger::LogSystemInfo#675 User name: William Johnson[2008-10-03] [15:09:54.057] 00d94 0 Logger::HostLogger::LogSystemInfo#683 OEM ID: 0[2008-10-03] [15:09:54.057] 00d94 0 Logger::HostLogger::LogSystemInfo#684 Number of processors: 1[2008-10-03] [15:09:54.057] 00d94 0 Logger::HostLogger::LogSystemInfo#685 Page size: 4096[2008-10-03] [15:09:54.057] 00d94 0 Logger::HostLogger::LogSystemInfo#686 Processor type: 586[2008-10-03] [15:09:54.057] 00d94 0 Logger::HostLogger::LogSystemInfo#687 Minimum application address: 10000[2008-10-03] [15:09:54.057] 00d94 0 Logger::HostLogger::LogSystemInfo#688 Maximum application address: 7ffeffff[2008-10-03] [15:09:54.057] 00d94 0 Logger::HostLogger::LogSystemInfo#689 Active processor mask: 1[2008-10-03] [15:09:54.127] 00d94 0 Logger::HostLogger::LogSystemInfo#692 Clean boot: 0[2008-10-03] [15:09:54.127] 00d94 0 Logger::HostLogger::LogSystemInfo#693 Monitors: 1, Display: 1152x864, Virtual: 0x0 1152x864[2008-10-03] [15:09:54.127] 00d94 0 Logger::HostLogger::LogSystemInfo#703 Major: 0x00000005, Minor: 0x00000001, Build: 2600, PlatformId: 0x00000002[2008-10-03] [15:09:54.127] 00d94 0 Logger::HostLogger::LogSystemInfo#704 SPMajor: 0x0003, SPMinor: 0x0000, CSDVersion: "Service Pack 3"[2008-10-03] [15:09:54.127] 00d94 0 Logger::HostLogger::LogSystemInfo#705 SuiteMask: 0x00000100, ProductType: 0x00000001[2008-10-03] [15:09:54.127] 00d94 0 Logger::HostLogger::LogSystemInfo#717 Memory: Load: 83, Physical: 89206784/536330240, PageFile: 858337280/1310867456, Virtual: 2114297856/2147352576, Extended 0[2008-10-03] [15:09:54.127] 00d94 1 wWinMain#135 /debug[2008-10-03] [15:09:54.197] 00d94 1 CDriveListForm::CDriveListForm#37 GetSystemWindowsDirectory returned "C:\WINDOWS" (system volume is C:).[2008-10-03] [15:09:54.197] 00d94 1 CMainFrame::CMainFrame#104 Entering CMainFrame::CMainFrame[2008-10-03] [15:09:54.197] 00d94 1 CMainFrame::CMainFrame#104 Leaving CMainFrame::CMainFrame[2008-10-03] [15:09:54.227] 00d94 1 CMainFrame::OnCreate#369 Entering CMainFrame::OnCreate[2008-10-03] [15:09:54.257] 00d94 1 CMainFrame::CreateChildWindows#238 Creating driveListForm_.[2008-10-03] [15:09:54.277] 00d94 1 CMainFrame::CreateChildWindows#240 Creating driveMapForm_.[2008-10-03] [15:09:54.277] 00d94 1 CMainFrame::CreateChildWindows#242 Creating fileListForm_.[2008-10-03] [15:09:54.337] 00d94 1 CMainFrame::PrepareLayout#269 Updating layout.[2008-10-03] [15:09:54.367] 00d94 1 CCheckForUpdates::CheckForUpdates#36 Checking for updates[2008-10-03] [15:09:54.377] 00d94 1 CCheckForUpdates::CheckForUpdates#52 Update check is not needed[2008-10-03] [15:09:54.377] 00d94 1 CCheckForUpdates::CheckForUpdates#57 Forcing update check[2008-10-03] [15:09:54.397] 00d94 1 CMainFrame::OnCreate#403 Registering object for message filtering.[2008-10-03] [15:09:54.397] 00d94 1 CMainFrame::Initialize#292 Initializing VolumeManager.[2008-10-03] [15:09:54.397] 00d94 1 CVolumeManagerBase::CVolumeManagerBase#10 Entering CVolumeManagerBase::CVolumeManagerBase[2008-10-03] [15:09:54.397] 00d94 1 CVolumeManagerBase::CVolumeManagerBase#10 Leaving CVolumeManagerBase::CVolumeManagerBase[2008-10-03] [15:09:54.397] 003a8 1 CCheckForUpdates::CheckThread#68 Update check thread started[2008-10-03] [15:09:55.249] 00d94 1 CVolumeManager::CVolumeManager#10 Entering CVolumeManager::CVolumeManager[2008-10-03] [15:09:55.249] 00d94 1 CVolumeManager::CVolumeManager#10 Leaving CVolumeManager::CVolumeManager[2008-10-03] [15:09:55.249] 00d94 1 CVolumeManager::Initialize#19 Entering CVolumeManager::Initialize[2008-10-03] [15:09:55.249] 00d94 1 CVolumeManagerBase::Initialize#18 Entering CVolumeManagerBase::Initialize[2008-10-03] [15:09:55.249] 00d94 1 CVolumeManagerBase::Initialize#28 Enabling SE_BACKUP_NAME privilege succeeded.[2008-10-03] [15:09:55.249] 00d94 1 CVolumeManagerBase::Initialize#34 Enabling SE_RESTORE_NAME privilege succeeded.[2008-10-03] [15:09:55.249] 00d94 1 CVolumeManagerBase::Initialize#18 Leaving CVolumeManagerBase::Initialize[2008-10-03] [15:09:55.249] 00d94 1 CVolumeManager::Initialize#19 Leaving CVolumeManager::Initialize[2008-10-03] [15:09:55.249] 00d94 1 CMainFrame::Initialize#297 Initializing VolumeNavigator.[2008-10-03] [15:09:55.249] 0045c 1 CVolumeManagerBase::RebuildVolumesMap#103 Logical drives mask: 0x0000017d, arrival mask: 0xffffffff, removal mask: 0x00000000.[2008-10-03] [15:09:55.249] 0045c 1 CVolumeManagerBase::UpdateVolume#262 Start update for volume A:.[2008-10-03] [15:09:55.249] 0045c 1 CVolume::CVolume#31 CVolume object created for volume A:.[2008-10-03] [15:09:55.249] 0045c 1 CVolumeManagerBase::UpdateVolume#277 Volume: A:, size: 0, free: 0, fs: Unknown, name: "".[2008-10-03] [15:09:55.249] 0045c 1 CVolumeManager::OnVolumeAdded#56 Entering CVolumeManager::OnVolumeAdded[2008-10-03] [15:09:55.249] 0045c 1 CVolumeManager::OnVolumeAdded#79 Volume A: is a floppy drive. Change notification not registered.[2008-10-03] [15:09:55.249] 0045c 1 CVolumeManager::OnVolumeAdded#56 Leaving CVolumeManager::OnVolumeAdded[2008-10-03] [15:09:55.249] 0045c 1 CVolumeManagerBase::UpdateVolume#298 Finish update for bvi A:.[2008-10-03] [15:09:55.249] 0045c 1 CVolumeManagerBase::UpdateVolume#262 Start update for volume C:.[2008-10-03] [15:09:55.249] 00d94 1 CDriveMap::CDriveMap#14 Entering CDriveMap::CDriveMap[2008-10-03] [15:09:55.259] 00d94 1 CDriveMap::CDriveMap#14 Leaving CDriveMap::CDriveMap[2008-10-03] [15:09:55.259] 00d94 1 CVolumeNavigator::CVolumeNavigator#9 Entering CVolumeNavigator::CVolumeNavigator[2008-10-03] [15:09:55.259] 00d94 1 CVolumeNavigator::CVolumeNavigator#9 Leaving CVolumeNavigator::CVolumeNavigator[2008-10-03] [15:09:55.259] 00d94 1 CVolumeNavigator::Initialize#23 Entering CVolumeNavigator::Initialize[2008-10-03] [15:09:55.259] 00d94 1 CVolumeNavigator::ConnectToVolumeSignals#110 Connecting to volume A: signals.[2008-10-03] [15:09:55.259] 00d94 1 CVolumeNavigator::Initialize#23 Leaving CVolumeNavigator::Initialize[2008-10-03] [15:09:55.439] 00d94 1 CDriveListForm::OnVolumesMapChange#397 Select first volume on list.[2008-10-03] [15:09:55.439] 00d94 1 CVolumeNavigator::SelectVolume#271 New volume selected: A:.[2008-10-03] [15:09:55.439] 00d94 1 CFilesListViewImpl::DoSort#263 Sorting 0 elements took 0.0000 seconds[2008-10-03] [15:09:55.439] 00d94 1 FindResourceNameFromOrdinal::FindResourceIdFromOrdinal::BeginSearching#73 EnumResourceNames failed (hr=0x80070008)[2008-10-03] [15:09:55.489] 00d94 1 CMainFrame::OnCreate#369 Leaving CMainFrame::OnCreate[2008-10-03] [15:09:55.589] 0045c 1 CVolume::CVolume#31 CVolume object created for volume C:.[2008-10-03] [15:09:55.589] 0045c 1 CVolumeManagerBase::UpdateVolume#277 Volume: C:, size: 81956657664, free: 63316058112, fs: NTFS, name: "".[2008-10-03] [15:09:55.589] 0045c 1 CVolumeManager::OnVolumeAdded#56 Entering CVolumeManager::OnVolumeAdded[2008-10-03] [15:09:55.599] 0045c 1 CVolumeManager::ChangeNotificationOwner::ChangeNotificationOwner#47 Registered notification for "C:\", handle: 0x00000390[2008-10-03] [15:09:55.699] 0045c 1 CVolume::Initialize#49 Intialization for volume C: started.[2008-10-03] [15:09:55.809] 0045c 1 CVolume::Initialize#82 Volume C: open, handle 0x00000200.[2008-10-03] [15:09:55.809] 0045c 1 IsFatVolume#16 File system type for volume 0x00000200 is NTFS.[2008-10-03] [15:09:55.809] 0045c 1 CVolume::Initialize#94 GetClustersCount for volume C: returned 20008949 clusters.[2008-10-03] [15:09:56.150] 0045c 1 CVolume::ReloadMap#226 00 00 00 00 00 00 00 00 f5 4f 31 01 00 00 00 00 ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff [2008-10-03] [15:09:56.150] 0045c 1 CVolume::ReloadMap#239 MftZone: <5483232, 7953824).[2008-10-03] [15:09:56.160] 0045c 1 CVolume::Initialize#120 Raise VolumeMapChangedSignal for volume C:.[2008-10-03] [15:09:56.160] 0045c 1 CVolume::Initialize#124 Intialization for volume C: finished.[2008-10-03] [15:09:56.160] 0045c 1 CVolumeManager::OnVolumeAdded#56 Leaving CVolumeManager::OnVolumeAdded[2008-10-03] [15:09:56.160] 00d94 1 CVolumeNavigator::ConnectToVolumeSignals#110 Connecting to volume C: signals.[2008-10-03] [15:09:56.180] 00d94 1 CDriveListForm::OnVolumesMapChange#388 Select default volume C.[2008-10-03] [15:09:56.180] 00d94 1 CVolumeNavigator::SelectVolume#271 New volume selected: C:.[2008-10-03] [15:09:56.180] 00d94 1 CFilesListViewImpl::DoSort#263 Sorting 0 elements took 0.0000 seconds[2008-10-03] [15:09:56.190] 00d94 1 FindResourceNameFromOrdinal::FindResourceIdFromOrdinal::BeginSearching#73 EnumResourceNames failed (hr=0x00000000)[2008-10-03] [15:09:56.220] 0045c 1 CVolumeManagerBase::UpdateVolume#298 Finish update for bvi C:.[2008-10-03] [15:09:56.220] 0045c 1 CVolumeManagerBase::UpdateVolume#262 Start update for volume D:.[2008-10-03] [15:09:56.250] 0045c 1 CVolume::CVolume#31 CVolume object created for volume D:.[2008-10-03] [15:09:56.250] 0045c 1 CVolumeManagerBase::UpdateVolume#277 Volume: D:, size: 0, free: 0, fs: Unknown, name: "".[2008-10-03] [15:09:56.250] 0045c 1 CVolumeManager::OnVolumeAdded#56 Entering CVolumeManager::OnVolumeAdded[2008-10-03] [15:09:56.270] 0045c 1 CVolumeManager::ChangeNotificationOwner::ChangeNotificationOwner#43 Registering notification for "D:\" failed with error code: 21[2008-10-03] [15:09:56.270] 00730 1 CVolume::UpdateDriveMap#317 Map generated in 0.05586 seconds.[2008-10-03] [15:09:56.320] 0045c 1 CVolume::Initialize#49 Intialization for volume D: started.[2008-10-03] [15:09:56.330] 0045c 1 CVolumeManager::OnVolumeAdded#56 Leaving CVolumeManager::OnVolumeAdded[2008-10-03] [15:09:56.330] 0045c 1 CThreadMethodMarshaler::SafeCallMethod#265 CAtlException caught HRESULT=0x80070015.[2008-10-03] [15:09:59.525] 003a8 1 CCheckForUpdates::CheckThread#131 CheckForUpdate succeeded. (isUpdateAvailable: 0, newVersion: "1.03.093")[2008-10-03] [15:10:34.255] 00d94 1 CMainFrame::OnDestroy#439 Entering CMainFrame::OnDestroy[2008-10-03] [15:10:34.255] 00d94 1 CVolumeNavigator::Shutdown#74 Entering CVolumeNavigator::Shutdown[2008-10-03] [15:10:34.475] 00d94 1 CVolumeNavigator::Shutdown#74 Leaving CVolumeNavigator::Shutdown[2008-10-03] [15:10:34.475] 00d94 1 CVolumeManager::Shutdown#35 Entering CVolumeManager::Shutdown[2008-10-03] [15:10:34.485] 00d94 1 CVolumeManager::ChangeNotificationOwner::~ChangeNotificationOwner#57 Unregistered notification for handle: 0x00000390[2008-10-03] [15:10:34.485] 00d94 1 CVolumeManager::Shutdown#35 Leaving CVolumeManager::Shutdown[2008-10-03] [15:10:34.485] 00d94 1 CMainFrame::OnDestroy#439 Leaving CMainFrame::OnDestroy[2008-10-03] [15:10:34.485] 00d94 1 CMainFrame::~CMainFrame#131 Entering CMainFrame::~CMainFrame[2008-10-03] [15:10:34.485] 00d94 1 CMainFrame::~CMainFrame#131 Leaving CMainFrame::~CMainFrame[2008-10-03] [15:10:34.485] 00d94 1 CVolumeNavigator::~CVolumeNavigator#15 Entering CVolumeNavigator::~CVolumeNavigator[2008-10-03] [15:10:34.485] 00d94 1 CVolumeNavigator::Shutdown#74 Entering CVolumeNavigator::Shutdown[2008-10-03] [15:10:34.485] 00d94 1 CVolumeNavigator::Shutdown#74 Leaving CVolumeNavigator::Shutdown[2008-10-03] [15:10:34.485] 00d94 1 CVolumeNavigator::~CVolumeNavigator#15 Leaving CVolumeNavigator::~CVolumeNavigator[2008-10-03] [15:10:34.505] 00d94 1 CDriveMap::~CDriveMap#24 Entering CDriveMap::~CDriveMap[2008-10-03] [15:10:34.505] 00d94 1 CDriveMap::~CDriveMap#24 Leaving CDriveMap::~CDriveMap[2008-10-03] [15:10:34.515] 00d94 1 CVolumeManager::~CVolumeManager#14 Entering CVolumeManager::~CVolumeManager[2008-10-03] [15:10:34.515] 00d94 1 CVolumeManager::Shutdown#35 Entering CVolumeManager::Shutdown[2008-10-03] [15:10:34.515] 00d94 1 CVolumeManager::Shutdown#35 Leaving CVolumeManager::Shutdown[2008-10-03] [15:10:34.515] 00d94 1 CVolumeManager::~CVolumeManager#14 Leaving CVolumeManager::~CVolumeManager[2008-10-03] [15:10:34.515] 00d94 1 CVolumeManagerBase::~CVolumeManagerBase#14 Entering CVolumeManagerBase::~CVolumeManagerBase[2008-10-03] [15:10:34.515] 00d94 1 CVolumeManagerBase::~CVolumeManagerBase#14 Leaving CVolumeManagerBase::~CVolumeManagerBase[2008-10-03] [15:10:34.515] 00d94 1 CVolume::~CVolume#37 CVolume object destroyed for volume D:.[2008-10-03] [15:10:34.515] 00d94 1 CVolume::~CVolume#37 CVolume object destroyed for volume C:.[2008-10-03] [15:10:34.515] 00d94 1 CVolume::~CVolume#37 CVolume object destroyed for volume A:.[2008-10-03] [15:10:34.545] 00d94 0 z:\BUILD_TEMP_DF\tagged_build_src\src\DefragglerLib\Public\Common/HostLogger.h#304 Logger stopped.

 

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