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special_lady

c:\smft is corrupt and unreadable..

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I have just finished running CC and got the following message:

 

c:\smft is corrupt and unreadable.

chkdsk utility.

CCleaner.exe - corrupt file

 

I am a total novice at this so have no idea what to do :( .... I am using Vista Home and this is the 3rd time I have run CC - no problems in the past. Help!

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Welcome special_lady

 

Please read the following to see if you are having the same symptoms:

http://forum.piriform.com/index.php?s=&amp...st&p=112764

http://forum.piriform.com/index.php?showtopic=17473&hl=

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Thanks for the welcome, YoKenny, and for your suggestions.

 

I have tried the first link you suggested and discovered that, in fact, on the last 3 of 4 occasions I turned on laptop I was informed that one of my disks was corrupt; chkdsk run and errors corrected or recovered...... not exactly sure as it goes too fast for me and last time I tried screen snatch it did not work - my lack in IT eduction I presume!!! :lol:

 

I'll try second link and get back to you later - will also check what version CC I am using - I think its version 9, but reading through these threads am afraid to update in case I have more problems.

 

Regards,

Special Lady

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