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zoe

CCleaner virgin needs help! Did i delete activeX in registry?

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Hello Experts,

 

Please help, i am a CCleaner virgin and im afraid i did something wrong while apparently "fixing selected issues" in registry to do with activeX because for some reason i cannot view videos on youtube etc. I have downloaded the latest abode flashplayer and shockwave but when i try to view a video clip all i get is a blank white square whre the pic should be with a red cross in the top left hand corner. I have followed all support guidelines about abode flashplayer thinking it was the problem but no help. I haven't been on youtube for months so dont know how long i have had this problem but do recall running CCleaner and deleting several errors to do with activeX without backups. I have tried restoring my computer to a previous date in februaury but this has not solved the problem.

PLease help

Thanks

Zoe

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Hello zoe and welcome to the forum,

 

If you haven't already, try the following.

 

Download and use the Adobe Flash Player uninstaller to uninstall previous version.

 

http://kb.adobe.com/selfservice/viewConten...rnalId=tn_14157

 

Download Flash Player from here. (Note: uncheck free google toolbar if you don't want it)

 

http://www.adobe.com/shockwave/download/do...=ShockwaveFlash

 

Test installation here. (This will test Shockwave and Flash Player)

 

http://www.adobe.com/shockwave/welcome/

 

Use the latest version of Java, and make sure it is enabled.

 

http://www.java.com/en/

 

I manually uninstall all older versions of Java.

 

Do you have any new security software or changes that could block YouTube, like a firewall?

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Secunia: Online Software Inspector will check that you have the latest Flash player installed plus other installed applications:

http://secunia.com/software_inspector

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