me1 Posted April 5, 2008 Share Posted April 5, 2008 I'm using windows 2000 and the logo and text is cut up and there's a red spot at the cleaner button. Link to comment Share on other sites More sharing options...
davey Posted April 5, 2008 Share Posted April 5, 2008 I'm using windows 2000 and the logo and text is cut up and there's a red spot at the cleaner button. Hello me1, Welcome to the forum!!! Have you rebooted since you downloaded CCleaner? Try that first. davey Link to comment Share on other sites More sharing options...
me1 Posted April 6, 2008 Author Share Posted April 6, 2008 yes I did. Link to comment Share on other sites More sharing options...
CTskifreak Posted April 6, 2008 Share Posted April 6, 2008 I have Windows 2000 and it is fine for me. However, it doesn't show my processor. It happened after an update. AJ Link to comment Share on other sites More sharing options...
davey Posted April 6, 2008 Share Posted April 6, 2008 (edited) Hello me1,Welcome to the forum!!! Have you rebooted since you downloaded CCleaner? Try that first. davey Did you also try stretching the window. It looks extremely narrow to me.If that does not work I would try another download. Something is affecting the graphics of the window. davey P.S. You may also need newer C++ software.If you do,don't forget to reboot after installing the new software. Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) http://www.microsoft.com/downloads/details...;displaylang=en Windows 2000; Windows Server 2003; Windows Vista; Windows XP Microsoft Visual C++ 2008 Redistributable Package (x86) http://www.microsoft.com/downloads/details...;displaylang=en Windows 2000 Service Pack 4; Windows Server 2003; Windows Vista; Windows XP Edited April 7, 2008 by davey Link to comment Share on other sites More sharing options...
me1 Posted April 11, 2008 Author Share Posted April 11, 2008 It's just the same. I tried that c++ thing too but still just the same when I stretch the window. Even in fullscreen. Link to comment Share on other sites More sharing options...
davey Posted April 11, 2008 Share Posted April 11, 2008 It's just the same. I tried that c++ thing too but still just the same when I stretch the window. Even in fullscreen. There is someone out there with the answer. What happens when you try resetting your Graphics settings? Control Panel > Display > Settings First try switching from 32 - bit to 16 bit and back again. Then try the Advanced settings at the bottom. davey Link to comment Share on other sites More sharing options...
me1 Posted April 13, 2008 Author Share Posted April 13, 2008 I tried that but there's no difference. It's just the quality of the pictures. I don't have any service packs for my windows and I don't think it should be necessary for a program like that to run. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted April 13, 2008 Moderators Share Posted April 13, 2008 Me1, Have you checked the refresh rate you have set for your monitor is compatable with your graphics card. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
me1 Posted April 14, 2008 Author Share Posted April 14, 2008 Yes, I tried different refresh rates. 70 or 72 Hz or whatever it is. I also re-installed direct x but there's still no difference. Link to comment Share on other sites More sharing options...
krit86lr Posted April 14, 2008 Share Posted April 14, 2008 Two things come to mind. First, make refresh rate 60, and next go to video card manufacturers website to check for driver updates. Remember to follow the driver installation instructions very carefully, or things could get worse. Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
me1 Posted April 15, 2008 Author Share Posted April 15, 2008 I tried that now and I got the latest graphics drivers but it's still the same, lol. It just the quality of the pictures that changes. (there even ain't any difference really) Link to comment Share on other sites More sharing options...
davey Posted April 15, 2008 Share Posted April 15, 2008 I tried that now and I got the latest graphics drivers but it's still the same, lol. It just the quality of the pictures that changes. (there even ain't any difference really) Hey me1, Is CCleaner running OK ??? It may be a Windows 2000 without service packs thing. It is strange to see all the icons folded over the way they are and the CCleaner.com in the banner is folded over also. As far as I have seen you are the only user reporting this type of problem. Thanks for the report and efforts, davey Link to comment Share on other sites More sharing options...
krit86lr Posted April 15, 2008 Share Posted April 15, 2008 Would the version of Java matter? I don't see how the runtime environment would affect graphics, but it's the only remaining option that I can think of. Maybe Event Viewer could shed more light on the matter. Windows Pro Media 8.1 x64 | 8GB Ram | 500G HDD 7200 RPM | All that I know about my graphics is that it's Intel Link to comment Share on other sites More sharing options...
LEEnoble Posted April 15, 2008 Share Posted April 15, 2008 I had the same problem on a Windows 2000 machine I was sorting out which didn't have any service packs installed. It fixed itself after SP4 was installed. CCleaner fan since 2005 picshack.co.uk - free image hosting Link to comment Share on other sites More sharing options...
me1 Posted April 16, 2008 Author Share Posted April 16, 2008 Hey me1,Is CCleaner running OK ??? It may be a Windows 2000 without service packs thing. It is strange to see all the icons folded over the way they are and the CCleaner.com in the banner is folded over also... It's running fine it's just the one thing there. Link to comment Share on other sites More sharing options...
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