cotty 0 Report post Posted September 6, 2007 Is this a bug? It still shows firefox under applications. Quote Share this post Link to post Share on other sites
unsober 0 Report post Posted September 6, 2007 no, this isn't a bug, it has happened to me a few times.. what is going on is, CCleaner still sees firefox as 'installed', when it's not, because there's still peices of FireFox left behind on your computer.. (when you uninstall a program, sometimes some files get left behind) I had to search through my computer and make sure *all* of the programs files were gone here is some places you can check: go to Start > Run > type in 'RegEdit' there's a built in search feature, go to Edit > Find (at the top) and search for Mozilla, Firefox, ect.. it will search your whole registry for those names. delete anything it finds also, try browsing to these folders: C:\Documents and Settings\All Users\Application Data C:\Documents and Settings\*YourUsernameHere*\Application Data (*yourusernamehere* = your windows login name) leftover files from uninstalled programs like to hide in there. find anything from Mozilla/Firefox and delete them note: this directory may be a "Hidden Folder" and it might be invisible to you. if you can't see it, you might need to go to Folder Options (in control panel) and tick the option "show hidden files and folders" after this, try re-running CCleaner, and see if firefox is still listed Quote Share this post Link to post Share on other sites
cotty 0 Report post Posted September 6, 2007 Hey thanks for your reply, I just deleted the Mozilla folder in: C:\Documents and Settings\Username\Application Data\Mozilla\Firefox\ and firefox miraculously disappeared from CCleaner Quote Share this post Link to post Share on other sites
unsober 0 Report post Posted September 6, 2007 glad I could help! would be really neat if CCleaner could clean out those unused files in ApplicationData folder though.. Quote Share this post Link to post Share on other sites
T Y Thomas Jr 0 Report post Posted November 10 (edited) On 06/09/2007 at 14:32, unsober said: no, this isn't a bug, it has happened to me a few times.. what is going on is, CCleaner still sees firefox as 'installed', when it's not, because there's still peices of FireFox left behind on your computer.. (when you uninstall a program, sometimes some files get left behind) I had to search through my computer and make sure *all* of the programs files were gone here is some places you can check: go to Start > Run > type in 'RegEdit' there's a built in search feature, go to Edit > Find (at the top) and search for Mozilla, Firefox, ect.. it will search your whole registry for those names. delete anything it finds also, try browsing to these folders: C:\Documents and Settings\All Users\Application Data C:\Documents and Settings\*YourUsernameHere*\Application Data (*yourusernamehere* = your windows login name) leftover files from uninstalled programs like to hide in there. find anything from Mozilla/Firefox and delete them note: this directory may be a "Hidden Folder" and it might be invisible to you. if you can't see it, you might need to go to Folder Options (in control panel) and tick the option "show hidden files and folders" after this, try re-running CCleaner, and see if firefox is still listed This did not work for me. No C:\Documents and Settings\All Users\Application. I still have the issue. Edited November 10 by T Y Thomas Jr Quote Share this post Link to post Share on other sites
nukecad 0 Report post Posted November 10 As this thread is from 2007 its now 12 years old and any advice/solution given will probably not work. Computer operating systems and software has changed. Please start a new thread stating just what problem you are seeing and what versions of Windows and Firefox you are using. Quote Share this post Link to post Share on other sites
trium 0 Report post Posted November 11 if i may... 23 hours ago, T Y Thomas Jr said: This did not work for me. No C:\Documents and Settings\All Users\Application. I still have the issue. as someone here written - this folder is hidden perhaps will this give you a help...? On 06/09/2007 at 22:06, cotty said: Hey thanks for your reply, I just deleted the Mozilla folder in: C:\Documents and Settings\Username\Application Data\Mozilla\Firefox\ and firefox miraculously disappeared from CCleaner but in the meantime i believe the folder is not as in the quote written instead in "appdata" -> is hidden too c:\user\your nick\appdata\local -> "mozilla" c:\user\your nick\appdata\locallow -> "mozilla" c:\user\your nick\appdata\roaming -> "mozilla" and c:\programdata -> "mozilla" perhaps if you have it installed in c:\program files (x86) Quote Share this post Link to post Share on other sites
Andavari 1 Report post Posted November 12 That old "Documents and Settings" path which is hidden from view in Win10 will still open and show files and folders if for instance opening the path via 'Run' in the 'Start Menu', however like Trium stated it's now mapped to AppData. Quote Share this post Link to post Share on other sites
T Y Thomas Jr 0 Report post Posted Thursday at 18:47 On 06/09/2007 at 14:32, unsober said: no, this isn't a bug, it has happened to me a few times.. what is going on is, CCleaner still sees firefox as 'installed', when it's not, because there's still peices of FireFox left behind on your computer.. (when you uninstall a program, sometimes some files get left behind) I had to search through my computer and make sure *all* of the programs files were gone here is some places you can check: go to Start > Run > type in 'RegEdit' there's a built in search feature, go to Edit > Find (at the top) and search for Mozilla, Firefox, ect.. it will search your whole registry for those names. delete anything it finds also, try browsing to these folders: C:\Documents and Settings\All Users\Application Data C:\Documents and Settings\*YourUsernameHere*\Application Data (*yourusernamehere* = your windows login name) leftover files from uninstalled programs like to hide in there. find anything from Mozilla/Firefox and delete them note: this directory may be a "Hidden Folder" and it might be invisible to you. if you can't see it, you might need to go to Folder Options (in control panel) and tick the option "show hidden files and folders" after this, try re-running CCleaner, and see if firefox is still listed No search link available. Quote Share this post Link to post Share on other sites
T Y Thomas Jr 0 Report post Posted Thursday at 18:50 go to Start > Run > type in 'RegEdit' there's a built in search feature, go to Edit > Find (at the top) and search for Mozilla, Firefox No search link available in RegEdit on my HP desktop page. Quote Share this post Link to post Share on other sites
nukecad 0 Report post Posted Thursday at 22:04 You could try Revo uninstaller which can find and remove 'leftovers' that the standard Windows uninstaller missed/left behind. You can download a Free trial of the Pro version, so that you can use the Pro feature 'Forced Uninstall'. (Or buy the Pro if you think you will need the feature again in future). 'Forced Uninstall' lets you use their log database to remove leftovers of stuff you had installed/uninstalled before you even got Revo. Here is the manual page for 'Forced Uninstall':https://www.revouninstaller.com/online-manual/uninstaller/#3.6 You can download the Pro trial here:https://www.revouninstaller.com/products/revo-uninstaller-pro/ Quote Share this post Link to post Share on other sites