Balloonatic Posted July 13, 2007 Share Posted July 13, 2007 CCleaner shuts down when I click run cleaner button. It cleans all but 247 bits. I downloaded the newest version this AM, ran the new version which cleaned all but the 247. Any ideas? Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 13, 2007 Moderators Share Posted July 13, 2007 Could you just give a bit more information balloonatic. Are you XP or Vista? Are you saying you have the 1.41 version, if so where did you download it from? Are you saying that when you open CCleaner and do analyse and then the run cleaner button there is some left over that isn't cleaned? Are you able to show a screenshot of what's left to help us try to solve your problem? Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
Balloonatic Posted July 13, 2007 Author Share Posted July 13, 2007 Could you just give a bit more information balloonatic. Are you XP or Vista? Are you saying you have the 1.41 version, if so where did you download it from? Are you saying that when you open CCleaner and do analyse and then the run cleaner button there is some left over that isn't cleaned? Are you able to show a screenshot of what's left to help us try to solve your problem? XP, Filehippo, yes, I don't know how to use screenshot. Link to comment Share on other sites More sharing options...
Moderators hazelnut Posted July 13, 2007 Moderators Share Posted July 13, 2007 Some instructions that may help you do a screenshot of your problem... Take a screenshot of your screen by pressing the PrtScrn button once (to the right of the F12 button) Do start, all programs, accessories, paint. Do edit, paste. Then file, save as file type jpeg or png (important,) and name it something you will remember and save it in my documents or my pics, where you will find it. Then go here http://www.imageshack.us/ Press the upload button and browse to where your file is on your computer and click open. Then click host it! When it gets to the next page, (can take a minute) click once in the second line down to highlight it, and then right-click on it and choose copy. At the forum in your post, right-click and choose paste, then press the add reply button. You won’t be able to see the picture just the address until you post your reply. Support contact https://support.ccleaner.com/s/contact-form?language=en_US&form=general or support@ccleaner.com Link to comment Share on other sites More sharing options...
JDPower Posted July 13, 2007 Share Posted July 13, 2007 Then go here http://www.imageshack.us/ Press the upload button and browse to where your file is on your computer and click open. Then click host it! When it gets to the next page, (can take a minute) click once in the second line down to highlight it, and then right-click on it and choose copy. At the forum in your post, right-click and choose paste, then press the add reply button. You won’t be able to see the picture just the address until you post your reply. This is OT but why not just use the forums own hosting, ie click upload on the reply page? Surely alot easier? Link to comment Share on other sites More sharing options...
Balloonatic Posted July 14, 2007 Author Share Posted July 14, 2007 This is OT but why not just use the forums own hosting, ie click upload on the reply page? Surely alot easier? ccleaner.dll ccleaner.dll Link to comment Share on other sites More sharing options...
JDPower Posted July 14, 2007 Share Posted July 14, 2007 Sorry, I confused the issue. I meant use the forums own upload system to attach the screenshot Hazel asked for. Follow her instructions on how to take the screenshot showing whats left in CCleaner, then upload the screenshot with your reply. Link to comment Share on other sites More sharing options...
Balloonatic Posted July 14, 2007 Author Share Posted July 14, 2007 Now it runs the analysis, but closes when I hit the run cleaner button. I appreciate any and all help. I'm a novice @ 57, so thanks, Jim Link to comment Share on other sites More sharing options...
Balloonatic Posted July 25, 2007 Author Share Posted July 25, 2007 This Screenshot is way to complicated for my skill level. It still leaver 742 bits of something and closes before completion. Jim Link to comment Share on other sites More sharing options...
Jakeysmomma Posted July 31, 2007 Share Posted July 31, 2007 This started happening to me too! I have used CCleaner forever (with great results!!) but all of a sudden it's giving me problems. I click "analyze" and get this: ANALYSIS COMPLETE - (0.897 secs) ------------------------------------------------------------------------------------------ 2.07MB to be removed. (Approximate size) ------------------------------------------------------------------------------------------ Details of files to be deleted (Note: No files have been deleted yet) ------------------------------------------------------------------------------------------ IE Temporary Internet Files (163 files) 0.91MB C:\WINDOWS\system32\wbem\Logs\wmiprov.log 67 bytes C:\Documents and Settings\A Jones\Application Data\Macromedia\Flash Player\macromedia.com\support\flashplayer\sys\settings.sol 348 bytes C:\Program Files\Lavasoft\Ad-Aware SE Personal\defs.ref.old 1.16MB ------------------------------------------------------------------------------------------ When I click "Run Cleaner" the program shuts down. Help?? Thanks, Angie Link to comment Share on other sites More sharing options...
Jakeysmomma Posted July 31, 2007 Share Posted July 31, 2007 OK I think I fixed the problem by uninstalling CCleaner and reinstalling. It seems to be working fine now! Phew! Link to comment Share on other sites More sharing options...
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