CCleaner used to empty Norton Protected Files, now won't

[jbclem]

When I first started using CCleaner, about 8 months ago, it worked well and I preferred using it because it was faster at deleting the Norton Protected Files in the Norton Protected Recycle Bin. But for some reason in the past few months it stopped deleting those files and now I have to do it manually. I just upgraded to the latest version, 1.39.502, but the problem remains. I do have checked "empty recycle bin" in CCleaner settings. Not sure what else I can do, all the other settings look ok. Any suggestions?

 

jc

[jbclem]

Forgot to mention, I'm using Win2000.

 

jc

 

 

When I first started using CCleaner, about 8 months ago, it worked well and I preferred using it because it was faster at deleting the Norton Protected Files in the Norton Protected Recycle Bin. But for some reason in the past few months it stopped deleting those files and now I have to do it manually. I just upgraded to the latest version, 1.39.502, but the problem remains. I do have checked "empty recycle bin" in CCleaner settings. Not sure what else I can do, all the other settings look ok. Any suggestions?

 

jc