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  1. Suggested enhancement to the Trim function of Winapp2ool: Provide a White List function that tells the Trim to NOT trim "white listed" cleaning functions. This would overcome the situation where the Detect and/or DetectFile of certain modules disappears during a cleaning but can reappear on a Windows or third party application update. For example: 1. A new Winapp2.ini is issued/trimmed and install. At this point in time, no Dell folder is present at/on C:\. 2. Then Dell issues a new driver update which is then installed. This creates a Dell folder on C:\. This folder and its content is no longer needed after the driver is installed. However, the cleaning module in Winapp2.ini or a user's Custom.ini is not present because it was trimmed out in (1) above. The user must wait for the next Winapp2.ini release/trim for Winapp2.ini to insert that cleaning module to remove the C:\Dell folder. There are several modules like this in Winapp2.ini and also in my Custom.ini file where this exists. A Trim White list would obviate this problem. JMS
  2. YouTube for yourself. It shows just how vulnerable the CCLEANER site (as well as other sites) could be infected. It also gives a pretty good example on what this Malware does to your system... You just might want to check it out for yourself, it's very informative and educational... Hi Everyone, I CANNOT believe the nerve of the people at CCLEANER (or AVAST). Here recently they (supposedly) just got bought out by AVAST (the same people who make the AVAST Anti-Virus program - which I also use) and this week I just happened to run across a video on YouTube stating that CCLEANER has been infected with Malware. AND NO ONE at either CCLEANER OR AVAST NOTIFIED ANYONE!!! WHAT NERVE!!! Just when were you going to say something about this problem??? When they sold more Anti-Virus Programs to meet your quota??? This type of inaction is the major reason why lawsuits are started... If you don't believe me, then just check out the video called "CCleaner hacked, Replaced by Malware" on Anyway, I hope this helps inform as well as warn everyone... Joe Schutts
  3. I note that you have the 'Technician Edition' installed, did your "guru" install that for you? That's a special business version for computer technicians - it's not something we would normally see on the user forum so I'm not sure whether you would need special steps to uninstall it. Edit - I've asked the question of the Piriform staff.
  4. Ok, just found 2 other threads about same problem and one also with BitDefender... I was able to install 5.63 using the Slim installer you can find at https://www.ccleaner.com/fr-fr/ccleaner/builds It seems other antiviruses block 5.63 as a precaution ... The bad stuff is there is no notification (same for user using Defender) Eric Collart
  5. Hello, don't know what's happening and if only my PC is concerned or not but I cannot install 5.63 free anymore on my Win 10 (1809) protected by BitDefender free ! There is no event reported by BitDefender free. Setup starts, ask to confirm admin right, then extract all installation files then the extraction progress popup disappears and nothing more happens ! Starting digging in event log files and found this pointing to BitDefender: Nom du journal :Application Source : Application Error Date : 15-11-19 12:47:21 ID de l’événement :1000 Catégorie de la tâche :(100) Niveau : Erreur Mots clés : Classique Utilisateur : N/A Ordinateur : Eric-PC Description : Nom de l’application défaillante ccsetup563.exe, version :, horodatage : 0x5682fc79 Nom du module défaillant : atcuf32.dll, version :, horodatage : 0x5d874f64 Code d’exception : 0xc0000005 Décalage d’erreur : 0x00002d8e ID du processus défaillant : 0x319c Heure de début de l’application défaillante : 0x01d59baa6c9ac2f3 Chemin d’accès de l’application défaillante : F:\Eric\Downloads\ccsetup563.exe Chemin d’accès du module défaillant: C:\Program Files\Bitdefender Antivirus Free\atcuf\264334846398198787\atcuf32.dll ID de rapport : d068f6be-68c3-41ac-81b7-1a189fdcd08f Nom complet du package défaillant : ID de l’application relative au package défaillant : XML de l’événement : <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2019-11-15T11:47:21.473543700Z" /> <EventRecordID>34072</EventRecordID> <Channel>Application</Channel> <Computer>Eric-PC</Computer> <Security /> </System> <EventData> <Data>ccsetup563.exe</Data> <Data></Data> <Data>5682fc79</Data> <Data>atcuf32.dll</Data> <Data></Data> <Data>5d874f64</Data> <Data>c0000005</Data> <Data>00002d8e</Data> <Data>319c</Data> <Data>01d59baa6c9ac2f3</Data> <Data>F:\Eric\Downloads\ccsetup563.exe</Data> <Data>C:\Program Files\Bitdefender Antivirus Free\atcuf\264334846398198787\atcuf32.dll</Data> <Data>d068f6be-68c3-41ac-81b7-1a189fdcd08f</Data> <Data> </Data> <Data> </Data> </EventData> </Event> Thanks for help Eric Collart (Belgium)
  6. You can continue using the original version you bought in 2015 for as long as you like, so you might consider that to be a lifetime license but Piriform don't refer to it as such. They call it a version license. I've found I can use all versions up to 5.58.7209 on my original purchase license. If I update beyond that, it gets converted to an annual subscription version, which like you, I'm not willing to pay. So I've turned off auto updates and decline any offers of upgrading. Everything is working to my satisfaction including including prompts to clean my hard drive whenever CCleaner can save more than 1 GB of wasted space. If you need to reinstall the product, you can get all the older versions from Filehippo.com. Just don't install anything newer than 5.58.7209 and it should work OK.
  7. Hi Dave CCleaner: According to the 21-Oct-2019 Avast blog entry Avast Fights Off Cyber-Espionage Attempt, Abiss that hazelnut referenced <above>: If I understood that article correctly, hackers managed to access Avast's internal network several times over a four-month period using stolen login credentials and somehow managed to attain domain admin priviledges before these incursions were detected. They might not have managed inject malware into the CCleaner installer as they did in 2017 (see the BleepingComputer article Avast Clarifies Details Surrounding CCleaner Malware Incident for more information about a 2017 supply chain attack where the CCleaner v5.33 installer was infected with a Floxif trojan and released to users) but it sounds to me like "Big Uncle" still has room for improvement when its comes to securing their network access.
  8. @lmacri Also see here https://blog.avast.com/ccleaner-fights-off-cyberespionage-attempt-abiss
  9. shoobs

    can't download CC

    Thank you very much for the reply. So are you saying I should be able to install CCleaner in a few days. Any suggestions if I can't? Should I have to turn off my Defender anti-virus to install it?
  10. It's a new version so it may take antivirus companies a few hours or perhaps up to 2 or 3 days to update their definition files to not create a "false positive." For future reference: You don't need to remove a previous version of CCleaner to update/upgrade to the newest version. Unless you're having a specific rare issue that requires uninstalling to do a clean/fresh install it's unnecessary. It's typically better to just install a new version over any old pre-existing version, that way all of your user selected settings will remain fully intact.
  11. I uninstalled CCleaner a while back because of the privacy issues but today I thought I would try with the free version again. I was very careful to check all the installation options and nowhere did it say that it was going to install Chrome, or give me an option to choose not to, I don't use chrome and I don't have it installed, but lo and behold, on installation chrome popped up and said I'd installed CCleaner. This is totally out of order. I don't get the mindset of the people who own CCleaner now, have you all lost your minds?
  12. I took time to write this just to say how extremely disappointed I am with path this software's company has taken. I've been using Ccleaner for many years with good results, but now the time has come to use other software. There was no question whether I want to install Avast or not, it just appeared under my installed software, my entire computer started to be a bit laggy, Edge was saying that i dont have certificate to view webpages, Chrome did not open webpages at all. Uninstall ofcourse did not work, it froze every time I tried it. all there problems started immeadeately after install. I am sorry to say this but I cannot use software that ships with hidden other software that can potentially harm my pc, no matter how good it is. At the end, I had to reinstall Windows, because I can't lose hours to figure out how to get rid of Avast and still not be sure its entirely gone
  13. Hi. I disabled updates and data collection in ccleaner, also disabled ccleaner in scheduler, and blocked ccleaner32, ccleaner64 and ccleanerupdate in ESET. When I start ccleaner the program trying to connect with some r-2XX-44-62-5.ff.avast.com Eset report that blocked incoming and outcoming connections. Why ccleaner trying to connect, when I disabled all updates, data collection and scheduled tasks in the program? I downloaded ccleaner slim from official piriform site. Maybe its time to say good bye and search for alternatives?
  14. JFYI: I didn't install Foxit Reader, so I simply added the two registry keys "Foxit Software\Foxit Reader" under "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\". Now you can run TRIM and the results will be as follows:
  15. Avast/Piriform supposedly fixed the installer... or not. They've had a periodic lag/latency issue over the years (used to be a Google bundle-ware issue) where the offer is not shown when it was supposed to be. It's the default ticked box for Avast that causes it to install. They would probably do better to not offer anything at all during installation due to prior and on-going unwanted bundle-ware, and instead use the pop-up notification offers CCleaner Free has had for awhile now to advertise Avast Free Antivirus, and if: 1. The user clicks upon it then open a webpage where the download is available. 2. The user has to actually download it like all other software on the web - manually themselves because they want it. 3. Finally the user would run the installer themselves in their Downloads folder. Three point install authentication, well sorta. In that scenario unwanted installs would no longer be an issue.
  16. Signed up just to add another comment - Avast installed with no opt-out option here as well. I was extra careful, when going through the installer, as I already knew the installer offered the installation of third party software. Nothing in the first screen, nothing in the more screen. Nothing. I'm not saying this is out of any malicious action - but you've obviously got something buggy in your installer which actions the install in some situations without offering a opt in/out option. Changing the default to no would be the simplest approach to fixing this, if you're wanting to prevent accidental installations as much as you say you are - then this should be the obvious fix, even if it's just until you have the new installer out. Actions, not words are what's important. For the time being I will be unable to suggest the installation of your software, because I fear I'd just be adding work for myself, guiding people to uninstall applications they never wanted in the first place.
  17. ccleaner installer -> doubleclick -> if google chrome offers and you dont want it -> untick -> customize -> choose your options you want -> more -> there you can input the install-path
  18. Despite this thread going on for around a year, it's only recently been clarified that the product was indeed sold by version in the past but has changed over the years into a subscription product. The problem is that people were able to keep updating to the latest version without realising they were updating into a different kind of product. Because Piriform didn't actively enforce the subscription requirement on people who had originally bought a version based product most customers weren't aware of this until Avast took over and did enforce it. However, you should be able to continue to use your original version without having to start paying an annual subscription and indeed by my experience, all the way up to version 5.58.7209 which was published on June 6th this year. You do need to turn off automatic updates though or you will find yourself updated into a subscription version. Since the recent discussion regarding the Filehippo archives, I can confirm they are working again so you should be able to download the version you need via this page: https://filehippo.com/download_ccleaner/history/
  19. I also have a licence that says it's expired, but continues to update just fine, 6 years later. Even lets me use the key to install on new PCs as I have done in the past. Claiming that there was no such thing as a lifetime licence is bulls**t, and they know it.
  20. Of course if you download/install one of the older versions from Filehippo then you have to be sure to turn off Automatic Updating (or install it offline and turn off the AU before going back online); otherwise it will do as it says and Automatically Update to the latest version.
  21. Does that include the versions loaded with MalWare, like v5.33 and Cloud Cleaner 1.07.3191? Funny, I don't remember Avast sending me, another paying customer (aka 'sucker'), any kind of an e-mail letting me know they were automatically updating my software with "newer" versions containing Malware. Guess that's yet another way Avast continued to screw their customers. Avast deserves every bit of the hate they've brought upon themselves.
  22. to install to a custom directory - you now have to choose "CUSTOM install" - it still doesn't give an option ! - then "MORE" ..... which is in very small writing HERE you have the option to choose where it goes ..... ABSOLUTELY STUPID - but there you go
  23. Firstly I apologise, the screen shot doesn't have the invoice date, it's 6th December 2012 just incase I'm about to embarrass myself.... [snip] Secondly I had a rather lengthy response typed out then I realised you emboldened product so that when I start talking about my licence expiry date being exactly 1 year from my invoice date we're going to end up with a back and forth about my tired mistake so I'm going to omit that and go with my final sentiment - I know I've been on the internet long enough where I have collected a fair few grandfathered in products where business models have changed and the company involved has been kind enough to the loyal customers who have been with them since the earlier days. Everyone in this thread is customer of yours who made a conscious decision to pay you an amount of money because they decided the professional version was worth it, please show them a bit more respect instead of acting like we're freeloaders and you've eventually decided we've had our fill, if the Avast Overlords were to treat them properly these are the exact people who would go forth an expound the value in paying for the Professional version to others that would then be paying subscribers.
  24. https://www.ccleaner.com/ccleaner/download https://support.piriform.com/hc/en-us/articles/360028350711-How-many-computers-can-I-install-CCleaner-Professional-Plus-on-
  25. Do I have this right? For one charge of $29.95, I can install the CCleaner Pro bundle on up to 3 PCs ??? Or is it $29.95 per PC? Thanks.
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