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Thanks Andavari, Thanks for your time, but when i try to copy the files across to my folder it say's it "Can't read from source file or disk". I am not a computer wizkid, so hope i'm not missing something obvious am i?

Thanks guys. have tried that http://www.dylangreene.com/blog.asp?blogID=371 site and 69 didn't work for me (although it usually does!) It just brought up more problems for me!!! Have tried to repair windows but during the process it ask's for the SKU011.CAB file again and install the original CD. So i do but still the same problem.... Tried to uninstall it but then it ask's for a Prom011.MSI file that's missing, and i have to abort it. Must confess didn't have system restore set up........ Seem to have hit a dead end, i'm a bit worried though that i can't even uninstall it!

Hi Guys i need some advice... A couple of days ago i opened up microsoft word and a window came up saying (windows installer) " preparing to install" after that it came up that it had failed and it couldn't find "Installation file SKU011.CAB could not be found" I am then prompted to install my windows disc to recover, but after doing this it still can't find it!!!! I have being searching on Google and the general answer to this seems to be to change the CD Cache to '0' . have tried this but it throws up more problems. Have tried to repair windows but during the process it ask's for the SKU011.CAB file again and install the original CD. So i do but still the same problem.... Tried to uninstall it but then it ask's for a Prom011.MSI file that's missing, and i have to abort it. The CD Cache is now back at 0 but now i'm pulling my hair out, the machine is running slow because of it and every time i open up a microsoft app. it keeps happening.....aaaahhhhhhhhhhh please can some one help before i go bald!!!