This is strange. Before moving forward with Recuva I tried another product to see if it was possible to recover this file which is located on the root of an external hard drive. The other product did using just it's initial scan. With this in mind I thought Recuva could do the same thing. First of all, it didn't find anything in it's initial scan and then after a deep scan I still could not find this file. Recuva did find other stuff but not what I needed. If there is some special process I'm missing, please help!