CCleaner Pro and priority support?! in CCleaner for Android Posted August 13 · Report reply 22 minutes ago, Dave CCleaner said: ... and when you contacted support, did you get an email back from support saying that your request had been received? Was there a mention of a "Ticket-Id" number at the bottom of the email? For the email I sent manually two weeks ago: yes. For the email sent by the application: none.