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scoobydog

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  1. I don't have OneDrive installed. Still experiencing the problem. Have stopped using CCLeaner and my subscription will not be renewed in August. Piriform have been consistently remiss in their handling of this issue and, although I'm unsurprised given the lax attitude to this problem, not a single mention of a refund of subscription. I'm done with it.
  2. The delay and inactivity on this issue which you "appreciate the severity of" is ludicrous given the length of time you have been aware of it. The issue and finding a solution shouldn't be too complicated in so far as you have a start point to investigate from...............what did you change in the last update? Start there. So far as your question re OneDrive, are you serious? It really shouldn't matter that I do or don't have it installed. But to answer............OneDrive is NOT installed. I have checked the various services, tasks etc and I am SURE that no OneDrive component is running or acting on my system. OneDrive has been uninstalled and eradicated in it's entirety from my system. In my world OneDrive does not exist as I, and others, have made perfectly clear. As soon as my current licence expires, Ccleaner will suffer the same fate and be eradicated from this system.
  3. I will have a look thank you. Fully understand the concern re these types of tools but, until recently, Ccleaner has been great. Simple to use and efficient, effective, job done. Not anymore.
  4. My licence doesn't expire until August 2020. But rest assured I will not be renewing. It's difficult to understand why Piriform haven't addressed this issue. Even to the point the issue hasn't been acknowledged with assurances it's being worked on. And yet still selling and renewing licences. Quite disgusting really.
  5. It appears I have spoken too soon. I do not have OneDrive on my PC. Ran CCleaner yesterday and unable to open Office components today (Outlook). Have just been forced to carry out a re-installation of Microsoft Office 365. For goodness sakes Piriform when are you going to address this issue?!
  6. It appears I have spoken too soon. I do not have OneDrive on my PC. Ran CCleaner yesterday and unable to open Office components today (Outlook). Have just been forced to carry out a re-installation of Microsoft Office 365. For goodness sakes Piriform when are you going to address this issue?!
  7. Hi SO, I can't advise any further than to tell you that the 'fix' by Picky Number 1 has worked for me and I've had no further problems. That said I hope I haven't put a hex on myself with that statement but all has been well here for some months now. I am somewhat surprised the powers that be here haven't sorted this issue by now!
  8. Microsoft OneDrive uninstalled as per the quoted guide by Picky Number1. Run CCleaner as before on custom scan. Open Outlook via taskbar pinned shortcut followed by Word and Excel etc via start menu shortcuts. No problems or issues of any kind when opening Office 365 components So thanks to the input of Picky Number1 my problem is fixed, thank you so very much Sir. I have never used OneDrive and have no use for it so it's a redundant component so far as I'm concerned. I can do without it. Anybody else who is in the same situation follow the instructions by Picky Number1 and your problem is solved. To Piriform you have the direction to concentrate your efforts (?)(!) in order to fix this issue for customers that do require OneDrive. Right, I'm off to write an email
  9. Thanks Picky Number1 & nukecad. I will need to take a look in the morning as the PC is now performing backups etc and can’t be disturbed. I will come to this thread tomorrow. Your help is very much appreciated.
  10. I can try that but is it even possible to install Office 365 components individually? Mine all installs as a bundle. Just checked and it appears I don't have an option to uninstall One Drive individually. Further edit: The version of OneDrive on my machine is the latest version available for download v19.123.o624.0005
  11. So I'm now updated to 1903 and............................. my classic old solitaire has gone and Cortana is back ggrrrrr. Seems Cortana can't be disabled anymore without also disabling search. I know this is the wrong place for a whinge but ggrrrrrr! Please don't respond to the above. I was just having a frustrated whinge and want to stay on topic. Sorry.
  12. Hi Stephen, can I assume you want me to run CC prior to the above? I ask because if not I know I will not get an error message. I’ve been using Outlook via the taskbar shortcut as recently as an hour ago.
  13. Cease to be supported? How does that happen? Two windows versions behind? Again how does that happen given updates are set to download and install automatically?
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