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Sandra CCleaner

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About Sandra CCleaner

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    CCleaner Staff

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  1. Hey, I have asked support team to take a look and I will double check as I speak and read Polish . But yes, name needs to be the same as when purchasing so this could be the error.
  2. Hi Jen, we're sorry that our team didn't respond yet. Our office is closed over the weekend, which is why you haven't heard yet. I have asked our team to reach out to you asap. Please do check your spam mailbox for communications from us. Thank you.
  3. Hi, we apologize that the necessary CCleaner Cloud maintenance is still ongoing. Please contact our team on support@ccleaner.com to speak to a member of our team. Thank you.
  4. Hi Simon, we're sorry about the error. Please contact our support team on support@ccleaner.com and we can look into this in more detail. Thank you!
  5. Thanks for spotting! Our team will take a look at this asap and amend as appropriate.
  6. Hi there, as we have mentioned our support team will be in touch with you as soon as possible. Please do check your spam mailbox for communications from us. Thank you.
  7. Czesc Kazim, prosze skontaktuj sie z nami pod adresem support@ccleaner.com. Jest mozliwe, ze niestety w kluczu jest blad i dlatego nie dziala. Niestaty czasami bledy w kluczu sie zdarzaja, za co przepraszamy. Nasz team bedzie mogl podac nowy klucz,zgodnie z zakupem. Dziekujemy.
  8. Hi, we're sorry that our app does not work as its supposed to. Please email our team on support@ccleaner.com and we can look into this for you. Thanks!
  9. Hi Ralf, we're sorry that sufficient status updates may not have been provided. We are hoping that the essential work on CCleaner Cloud will be completed by the end of January. However, this is only an estimate for the work to ensure full functionality. Please do contact support@ccleaner.com for support in the meantime. Thank you.
  10. Hi, thanks for reporting the bug. Our product team has been informed and will be taking a look.
  11. Hi, I can see a response was sent out on the 9th December. Please do let us know if you haven't received it and we will re-send it. Thank you .
  12. Hi Maurine, thanks for bringing this to our attention and we apologize for the error. The product team has recommended that you copy and paste the entire error message in an email to support@ccleaner.com to help us investigate this further. Thank you!
  13. Hi Nick, we're sorry that you haven't heard from support yet. I have passed on your info to the team and someone will be in touch with you after the Christmas break. Thank you.
  14. Hi, thanks for reaching out to our community for support. As mentioned by @nukecad, license queries can only be resolved by our dedicated support team. I have flagged to our team the incoming mac license query.
  15. Hi Jason, thanks for reporting this. Our QA team is trying to replicate the issue and find out exactly what's happening.
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