I am 90 yeas old and not fluent in english. On 21/4 I purchased CCleaner and Recuva .I use a PC with Edge, Win 10 and GData antivirus. It is impossible to make download for both. By clicking on "downlaod" in the email received by cleverbridge a void windows opens with a rotating circle inside and no subsequent action. I have tried to find and answer by asking Google but with no result. Can you suggest me a solution or where I can find one? Many Thanks