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Dave CCleaner

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About Dave CCleaner

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    United Kingdom
  1. Downloads

    @judex6 sorry for the late response. At the moment, each product in the bundle is a separate download: CCleaner (https://download.ccleaner.com/ccsetup556.exe), Defraggler (https://www.ccleaner.com/defraggler/download/standard), Recuva (https://www.ccleaner.com/recuva/download/standard) and Speccy (https://www.ccleaner.com/speccy/download/standard).
  2. Problems adding computers

    @jeppari after you install CCleaner (https://download.ccleaner.com/ccsetup556.exe) on your other PCs the serial key code that you got when you purchased online should work to activate those as well (Menu Options > About > Upgrade to Pro). Same with the additional software that comes with the bundle - Defraggler (https://www.ccleaner.com/defraggler/download/standard), Recuva (https://www.ccleaner.com/recuva/download/standard) and Speccy (https://www.ccleaner.com/speccy/download/standard)
  3. I think I've purchased Cracked CCleaner

    @LVTS the eBay listing that you reported was removed a couple of hours after I posted on the weekend (along with 12 others). We'll be keeping an eye out for these going forwards.
  4. For legal reasons, CCleaner (and many other software companies) cannot permit people to use their software if they ping from an IP address in Iran. It looks like your Kazakh ISP Kar-Tel has some IP addresses that are tagged as being from Iran in some geoIP databases. If you are being assigned an IP address dynamically, you may find that next time you connect to the internet you are assigned one from a "safe" range (check db-ip.com, as that seemed to be one of the ones that was flagging you). Your ISP is also likely to be working with geoIP providers to get this corrected, but most of them should have a "report wrong location" link on their IP search results page.
  5. We welcome users from Kazakhstan (and Russia). There is a known issue with some IP address ranges that were previously assigned to countries on sanction lists (North Korea, etc) still showing up as those countries on some geoIP lookup databases. If you try some sites like whatismyip.com from your home PC, what country do you show up as?
  6. I think I've purchased Cracked CCleaner

    As you correctly deduced, this was indeed a pirated serial number being sold by someone dishonestly trying to take advantage of folks looking for a good deal. About three weeks ago we started working with eBay to remove such fraudulent listings, and this seller is also being reported as I type this. There have been a few dozen of these taken down so far and, although unfortunately some pop backup again with new throw-away accounts, we will be regularly checking to help keep our customers protected from counterfeit sales. While we really appreciate users who pay for CCleaner where they can, we also know that not everyone is in a position to do so - which is why we are committed to always keeping a free version available as well as the paid and business versions.
  7. Never again will I use CCleaner

    Note that for the majority of installations (particularly reinstalling users) there is no checkbox - not because it is hidden but because there is no third party offer being made that time.
  8. Software Updater spam pop-ups

    The software updater launch offer (which ended last week) was set to display only a couple of times per user. We've had a few reports of users receiving an excessive number of messages, however, due to the "has this user already seen this message" flag not being found. Version 5.54 fixed this for many users - but quite possibly not everyone. Which CCleaner version are you using?
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