Jump to content
CCleaner Community Forums

RobertJB001

Members
  • Content count

    2
  • Joined

  • Last visited

Everything posted by RobertJB001

  1. Error while updating to V5.44.6575

    Hi all, Guess what. Happening on V5.55.0.7108. Anyone found a getround or Dev's done a fix? Problem signature: Problem Event Name: APPCRASH Application Name: ccsetup555.exe Application Version: 5.55.0.7108 Application Timestamp: 5682fc79 Fault Module Name: asdk.dll Fault Module Version: 18.1.97.0 Fault Module Timestamp: 5b1a913d Exception Code: 40000015 Exception Offset: 000b08a0 OS Version: 6.1.7601.2.1.0.274.10 Locale ID: 2057 Additional Information 1: b3c7 Additional Information 2: b3c78ac7b8c8c07eb51d3f28aab9dfb9 Additional Information 3: 6cbb Additional Information 4: 6cbb685e0af31f98f6c8507cb5d32ea4
  2. Piriform website sent me to Filehippo ? first for Setup5.51.exe (Ok free copy, but if free does not load, why then pay?) Install failed. (see below) Then re-downloaded direct not partner site as may had issues with storage. Nope, same problem. (screen shot from this install below) Ok updated Windows 7 machine - installer worked fine. BUT Windows Server 2008r2 with latest MS updates = Run as Administrator, then tried Compatibility Mode (one after the other XP, Vista, Server 2008 SP2 -still no success) Copy and pasted contents as you cant see it all... Problem signature: Problem Event Name: APPCRASH Application Name: ccsetup551.exe Application Version: 5.51.0.6939 Application Timestamp: 5682fc79 Fault Module Name: asdk.dll Fault Module Version: 18.1.97.0 Fault Module Timestamp: 5b1a913d Exception Code: 40000015 Exception Offset: 000b08a0 OS Version: 6.1.7601.2.1.0.274.10 Locale ID: 2057 Additional Information 1: b3c7 Additional Information 2: b3c78ac7b8c8c07eb51d3f28aab9dfb9 Additional Information 3: 6cbb Additional Information 4: 6cbb685e0af31f98f6c8507cb5d32ea4 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt
×