Jump to content
Piriform Community Forums

Ben Piriform

Admin
  • Content count

    129
  • Joined

  • Last visited

Community Reputation

150 Excellent

1 Follower

About Ben Piriform

  • Rank
    Advanced Member
  1. CCleaner Beta v5.56.003

    This release contains several improvements to the new Software Updater feature alongside improvements to IE/Edge cleaning. Software Updater - Software updater has been moved to the second slot in the ‘Tools’ menu - Various crash fixes - Improved software identification - Added new software to the supported list Browser Cleaning - Added additional database tables for IE & Edge cleaning Bug Fixes - Fixed an issue causing blank rows in the ‘Cookies to Keep’ list Localisation - Added support for the Malay language Please comment on this topic if you find any additional bugs, issues or if anything listed above is not fixed for you. Download: https://www.ccleaner.com/go/get_beta ccsetup556_beta.exe - CCleaner Beta - Slim Installer MD5: 8523b307b55b58420976f10a955588b9 SHA256: 015225a04f84ca2ccbd09b7aa14e387ec6eec7d6ea40eb28f7b0e92fb3ece548
  2. new license, how long it last if not activated?

    Hi @mgg1959, what Nergal says is indeed correct. All license benefits and features start from the date of purchase and not activation. Thanks
  3. ccleaner version 7108 is really really awful

    The program should just show an error code if it can't reach the updater server. If you are experiencing a crash then this is a bug which will need further investigation. The software updater should also not affect any of the other applications functionality.
  4. ccleaner version 7108 is really really awful

    @Edward5932 We were having some server issues last night and this morning which slowed down or cancelled update requests. This should now be resolved, can you let me know if you are still experiencing this issue.
  5. CCleaner v5.55 Surprise!!!

    Hi All, The message box you are describing has a 'No Thanks' option in the bottom left-hand side, as seen in the screen picture below. This will close the message and cancel the software update. If you are not seeing this option please let me know and provide a screenshot if possible.
  6. Can anyone experiencing this issue shed some light on usage or how this issue occurs: Does it happen every time you run CCleaner? How long does the application have to be open before it starts duplicating processes? What are you running/using in CCleaner? What OS and CC version are you using? Do you have Smart Cleaning active? Thanks
  7. Can't install new Release 5.53.7034

    Hi Ron, I have DM'd you to get some more info about your subscription and hopefully get this issue resolved for you.
  8. As nukecad has suggested this is currently an experimental feature and this is useful feedback so thank you for bringing it to our attention. To help us out with this issue can I ask that you run CCleaner in debug mode, recreate this issue and then send me the log file that is generated. Instructions on how to do this can be found here: https://www.ccleaner.com/docs/ccleaner/troubleshooting/running-ccleaner-in-debug-mode Thanks
  9. CCleaner error code 19

    @caravanserai When you select 'Tools' you are automatically taken to the Software Updater, this action initiates the software Scan/Refresh. As I can see from your screen shot you have moved to the Uninstaller tab, this will currently cancel the refresh and bring up error code 19. In the next release this message will be made clearer or be removed all together.
  10. CCleaner error code 19

    Hi All, For the next release we are working on more user facing error codes. For now I can tell you that the codes mentioned above relate to: 19 = Refresh Cancelled (Occurs if you navigate away from the Software Updater screen whilst it is refreshing the list) 29 = Timeout (Connection times out with the updater service)
  11. fair play? + CC keep appearing.

    The 'Play Fair' message is not a targetted message and part of a wider awarenesss campagin for our business products. This message should only be shown once to each user, however we are aware of a bug where it is shown repeatedly to some users. This should be fixed with our latest version 5.54.
  12. Thanks for bringing this to our attention, we have blacklisted Steam so it wont appear as a porgram to update. We hope to add it back to the list of supported applications when we have resolved the installation issue.
  13. Thanks for playing fair pop up

    This recurring popup issue should be fixed with the next release (5.54)
  14. ccupdate10.cab requests after uninstall

    Can you confirm if CCupdate.exe has been removed in the uninstallation along with the Update scheduled task?
  15. Your pop up won't go away!

    f you click the pin icon the message will stay visible and not fade. If you are still having issues can you please provide a screen picture of the message.
×