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Ben CCleaner

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Everything posted by Ben CCleaner

  1. @Revr feel free to PM me further details if you think it is still valid and we will look into it
  2. Hi Freber, I am afraid that currently, CCleaner Cloud is unable to run a cmd-file on an endpoint. For any future questions regarding the Cloud platform, please direct them to our support channel. https://www.ccleaner.com/support Thanks
  3. This release contains a bug fix and updated cleaning rules as outlined below. Please let us know if this release fixes the issue for you, and please also let us know if you find any additional bugs or issues. Bug Fix: - Fixed Firefox cleaning rules which were causing corrupted profiles for some users Updated Cleaning Rule: - Expanded Windows log cleaning rules to include more directories Download: https://www.ccleaner.com/go/get_beta ccsetup548_beta.exe - CCleaner Beta - Slim Installer MD5: 40890f9ce34b796a1a813a23eb4793f3 SHA256: 9a8b73bb1519f88c2c475c696bd0f341294574cf2769906db8dd76fda8fb73fc
  4. Hi there, A few points so we’ll try and answer them all in one go. All versions of CCleaner have been GDPR-compliant since 5.43.6522 (released 25 May 2018). While we weren’t legally required to update all our users to GDPR-compliant versions, we have the means to do this and we felt it was right that all our users have access to the same set of privacy controls. Version 5.46 gives all users the best possible control over their data settings and brings everyone up to date with important stability fixes that prevent the loss of personal settings in Chrome and the potential for broken graphics drivers after a Windows update. While we’re not planning on carrying out an update like this soon, we have taken your feedback on board and are working on a better solution with greater transparancy and that provides our users with more control. Thanks
  5. Hi All, apologies for the slightly late response. Since the release of v5.46 we have updated some users to this version to meet legal requirements and give users more autonomy and transparency over their privacy settings. This update has ensured that users are on a GDPR-compliant version that includes the most up-to-date privacy settings available (https://www.ccleaner.com/about/data-factsheet). Version 5.46 also includes some changes (introduced in v5.45) to remove the Windows.old cleaning rule, which had the potential to break newer Windows 10 installations.
  6. Please see the latest Beta release which should fix this issue
  7. Please see the latest Beta release which should fix this issue
  8. Please see the latest Beta release which should fix this issue
  9. Please see the latest Beta release which should fix this issue
  10. Please see the latest Beta release which should fix this issue
  11. Please see the latest Beta release which should fix this issue
  12. Please see the latest Beta release which should fix this issue
  13. Please see the latest Beta release which should fix this issue
  14. Please see the latest Beta release which should fix this issue
  15. Please see the latest Beta release which should fix this issue
  16. Thanks for the feedback Michael, can you elaborate more on the safe mode crash? What action were you performing when it crashes?
  17. This release contains major bug fixes and new cleaning rules. Please let us know if this release fixes these issues for you, and please also let us know if you find any additional bugs or issues. Bug Fixes: - Fixed cleaning not working from Recycle Bin context menu - Fixed command line cleaning (/Auto switch) - Fixed issue where some users were incorrectly told they were in an embargoed country ('CCleaner not allowed in your location') New Edge Cleaning Rule: - New Saved Cards cleaning option (e.g. credit card information) - Saved Form Information now also cleans the auto-fill forms Download: https://www.ccleaner.com/go/get_beta ccsetup547_beta.exe - CCleaner Beta - Slim Installer MD5: 75c551470d02115d3d062982fb5b49e5 SHA256: 2ea44d8a8e4d2955134ffb54aae9bbd3d0ba9b4fcff08604d336e652718b7966
  18. Welcome to the CCleaner Beta Section! You have been telling us for some time now that you want to get bug fixes without out having to wait a month between releases. In response, we've started up a new Beta programme. Available to everyone, Beta releases are an interim version that requires user testing prior to the full public release, they will typically contain bug fixes to important issues, the latest cleaning definitions and early looks at new features. Since the focus of these releases is on providing you with faster fixes and improvements they do not contain any installer offers such as Google Chrome or Avast Antivirus. We will announce new beta releases in this forum. To download one simply click the link in the announcement and install it like you would any other CCleaner version. When a non-Beta release is available you will be notified in the normal manner (or updated automatically if you have this feature enabled). Please let us know what you think, especially if any fixes have not worked for you.
  19. @PierreS was the crash in relation to this startup issue?
  20. @PierreS @PVasileff @alanbo Are you able to provide some further information to help with our investigation. For example what anti virus solution are you using?
  21. @ComputerSolutions Are you able to provide some further information to help with our investigation. What version of Windows are you running? What anti virus solution are you using? Thanks
  22. @Javinene86 Are you able to provide some further information to help with our investigation. What version of Windows are you running? What anti virus solution are you using? Thanks
  23. @Bucky Kid Are you able to provide some further information to help with our investigation. What version of Windows are you running? What anti virus solution are you using? Thanks
  24. For the system tray icon text and the smart cleaning section remaining in english, as this is relativley new functionality we have yet to complete all the translations. As to it reverting to english after installation can you confirm which installer you are using (regular, slim or other version)
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