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Bastet

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About Bastet

  • Birthday June 19

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    Female
  • Location
    Manchester, UK.

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  1. That’s why I regularly backup with Macrium Reflect. The driver updater broke my Headphone driver so that it only showed as a headset (mono sound) rather than stereo headphones. Rolling back the driver or using an even older driver didn’t work so had to restore an older image to fix it.
  2. Can you right click on the device under device management & choose roll back driver? If not then try installing an older driver manually: You might have to reinstall an older driver via the device’s entry within device manager if it doesn’t show then check under View>Show hidden devices. Right click device. Choose update driver. Choose ‘browse my computer for drivers’. Choose ‘let me pick from a list of available drivers on my computer’. Choose the compatible hardware from the list, then choose next. Choose one of the older drivers from the list shown, then click next. This will then reinstall the driver.
  3. You can check whether your pc is set to download apps from outside the MS store. Settings>Apps>Apps and Features>right at the top of the screen, you’ll see a drop-down menu under Installing apps. There are three choices: Allow apps from anywhere, warn me before installing apps from outside the Store, and Allow apps from the Store only. Choose the option you want (in your case you’ll need allow apps from anywhere or warn me) and close the Settings app. Your changes are saved automatically.
  4. I hope support can reactive the license. When I asked about activating a deactivated key I was firmly told it wasn’t possible so I am interested in their answer. Btw support are currently taking 4 weeks to reply to premium license users - it took them that time to reply to me anyway.
  5. While the key may not work for you it may work for someone else, hence when posting the key/personal information these should be redacted. Have you previously posted the key elsewhere? If so then someone may have used it thus preventing you for using it. Are you signed in with the same account as the key was purchased? If you download the CCleaner premium trial can you then use the key?
  6. There should be a roll back option under the driver updater for any drivers updated, you may need to click on the specific driver to do so. Other wise use device manager to roll back the driver.
  7. You may wish to edit your screenshot to remove the license/activation key otherwise it may be used by dishonest visitors to the site.
  8. DE say they’ll pass it on to their developers. The subscription isn’t worth the cost for me as the driver updater doesn’t find many updates while other software does. DriverMax finds many more. I search for coupons & discounts in order to upgrade otherwise the free version is enough.
  9. Alas there doesn’t seem to be a solution for some users other than clean installing Windows & not allowing CCleaner to update the Bluetooth driver. Does the Bluetooth card show under device manager? If not then check further under View>Show hidden devices. You should be able to roll back the driver using CCleaner or within device manager. You can even install an older driver via device manager. Hélas, il ne semble pas y avoir de solution pour certains utilisateurs autre que l'installation propre de Windows et le fait de ne pas autoriser CCleaner à mettre à jour le pilote Bluetooth. La carte Bluetooth s'affiche-t-elle dans le gestionnaire de périphériques ? Si ce n'est pas le cas, vérifiez davantage sous Affichage> Afficher les périphériques cachés. Vous devriez pouvoir restaurer le pilote à l'aide de CCleaner ou dans le gestionnaire de périphériques. Vous pouvez même installer un ancien pilote via le gestionnaire de périphériques.
  10. I reported it to support the last time & it was fixed in that Driver Easy no longer showed that it required updating. It seems that Driver Easy are the ones expected to fix their version numbering to show build versions under the program’s properties.
  11. Same here. I’ve reported it on this forum: https://community.ccleaner.com/topic/64277-software-updater-bug/
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