Jump to content
CCleaner Community Forums

Laurence Piriform

Admin
  • Content count

    50
  • Joined

  • Last visited

Everything posted by Laurence Piriform

  1. CCleaner Browser

    Hi boto, You can configure this by - Go to Browser Settings (secure://settings/) - Scroll to `New Session` (instead of Appearance) - Select "Open a specific page or set of pages" and "Add a new page" - Add site URL: https://www.google.com.mx If you have any questions about this please message us back
  2. Hi clmclain, Our development team are aware of this issue and have put a fix in place to resolve this issue.
  3. CCleaner will not start anymore - W10 - CC 5.57

    Hi Peaceful Jim, We have responded to your support request, if you do not receive this please message me back on here so I can look into it.
  4. Trying to recover from a lost partition

    Hi, I can see you have submitted a support request to us about this issue and one of our team is dealing with it. If you don't receive a response from them can you message me on here so I can follow this up for you? Thanks
  5. Endpoint Awaiting Confirmation Issue

    Hi, I have replied to your support request. Did you receive my response? If you did not please respond here and I will send you a new response. Thanks
  6. LIcense question

    Hi KSUrooter, I have responded to your support request, if you do not receive this email please message me back on here so I can follow this up for you.
  7. Error Code 0x2fo8.

    Hi, I have emailed you back via your support request. If you do not receive this please message me back here.
  8. Hi Kike, I have sent you an email to the email address registered to this account if you don't receive it please message me back on here.
  9. Hi Dreamer 4276, Sorry, you are having problems updating to the latest version of CCleaner. I have sent you an email to the email address registered to this account if you don't receive it please message me back on here. Thanks
  10. Priority Support. I don't think so.

    Hi streetwolf, Could you private message me the email address you used to submit your support ticket so I can investigate this for you?
  11. License Key

    Hi Andy007, Could you email our support team at support@ccleaner.com they will be able to assist you with this.
  12. Disable CCleaner popup

    Hi Ghanjo, If you email our support team at support@ccleaner.com they will be able to assist you. Thanks
  13. not permitted in current location

    Hi BrigitteR, Could you email our support team at support@ccleaner.com so our team can investigate this for you.
  14. Need to confirm no charge to card will be made

    Hi Skylar, If you email us at support@ccleaner.com we will be able to investigate this for you. If you don't get a response please reply here so I can look investigate further.
  15. Hi crcleaner, Could you submit this to support@ccleaner.com so we can investigate this further for you. Thanks
  16. CCleaner 5.4.6577 annoying pop-up notifications

    Hi, Sorry if you haven't had a response yet we have had a high number of support request and are working our way through them. Can you let me know if your support request was made under the email address associated with this forum account. This will enable me to find your support request.
  17. CCleaner Android 4.64 wipes out all Maverick 2.8 data

    Hi, Could you email us at support@ccleaner.com so we can investigate this problem for you. Thanks
  18. CCleaner 5.44 is seriously broken

    Hi, I have found you support request and have emailed you back. If you don't receive anything please message me on this thread so that I can answer your question.
  19. Useless new Privacy 'menu'?

    Hi windefragger, A few months ago it became apparent that Piriform.com probably wasn’t the most suitably titled home for CCleaner. So, to better align our website with CCleaner’s growing international presence and product portfolio, we moved it to CCleaner.com. Now we are branded as CCleaner and are gently retiring Piriform (although the same Piriform team here develop all our products). So the CCleaner Privacy Policy covers all our products: CCleander, Defraggler, Speccy and Recuva. Also when the Version history and release announcement refer to a new privacy menu they are referring to the privacy tab in the options menu.
  20. Hi tsevers0n, If you could email us at support@CCleaner.com so we can look into this for you. Thanks
  21. Your privacy is very important to us and we commit to ensuring the continued confidentiality and security of all data we collect and process. We also require that any and all parties which have access to our data adhere to strict security standards and best industry practices. This protects your privacy, whether you are an EU resident or not. As part of this commitment, we’ve updated our Privacy Policy and added a new ‘Privacy’ tab into our software. If you're a CCleaner user, in this tab you can adjust your privacy settings. Privacy settings are unavailable for Free users as we do not collect any personal identifiable information, so Free users are essentially anonymous.
  22. Hi Beaten Path Archives, I have sent you an email from Support@CCleaner to help you resolve this problem, if you have not received it by tomorrow please contact me back so I can follow this up.
  23. Backup CD Arrived Broken

    Hi Clarus, I have ordered you replacement CD.
  24. is this legitimate?

    Hi, SaiMorphX We only offer 1 year licenses so as this site if offering a lifetime license it is not an approved reseller.
  25. New PC. How to move license to the new one.

    Hi janerikSH What is the error message you get when you enter the license?
×