Laurence CCleaner

Hi All, CCleaner v6.23 will be released later today. The release announcement was accidentally sent out by the marketing team to some email subscribers by mistake yesterday. Apologies for any problems this caused.

Hi @FatDog1, Please contact our support team via support@ccleaner.com and they can assist you. Once you have sent in your support request if you message me back here, I can request an agent respond straight away.

Hi @Iandswift, I have requested our support team to follow up on your support request and you should receive an email soon. If you don't receive an email within three days please message me back so I can follow up on this for you.

Hi @CMullin, I have asked our support team to follow up on your support request so you should receive an email from the shortly.

Hi @crornosky, I have asked our support team to respond to your email so you should receive an email from them shortly.

Hi @ChiefMouser & @Diesel33, Please email support@ccleaner.com and send me a message here when you have done this so we can advise you directly on your Cashback claim. Thanks

Hi @CJUK, I have asked our support team to follow up with you on this issue. If you don't receive their email withing 2 working days, please check your spam folder.

Hi @MarcVI, Thank you for reporting this issue, I have sent it to the development team and it will be fixed in a future update to CCleaner.

Hi @Sinnett Apologies you have not had any follow up from our team on your support request. I have asked the team to respond to your email and if you have not had a reply form them by the end of today please check your spam folder and if you are still not seeing anything please message me back so I can investigate this further.

Hi @bazzaman Thank you for reporting this issue, I have passed it to our development team to investigate.

Hi @ridddder, Please email our support team via support@ccleaner.com so an agent can request log files.

Hi @Stoop, Our support team have told me that they have responded to your support request and this issue is now resolved. If you need further assistance please follow up with the support agent handling your request.

Hi @Paul BS, I have asked our support team to review your support request and follow up with you. If you have not heard from them within 24 hours please message me back so I can follow up on this for you.

Hi @pitxente, Apologies your support request has not been responded to, I have found it in our system and responded to it. If you do not receive my reply please check your spam folder.

Hi @Dan Bee, I have reviewed your support request and followed up on it. If you do not get my email please check your spam folder.

Hi @pr0rock, This issue has now been resolved please try to register your licence again and let me know if you have any further issues.

Hi @Rittic, Please email support@ccleaner.com about this issue and message me back to let me know so I can find your support request and investigate this further.

Hi All, We have just released an update to CCleaner Mac that should resolve this issue with MacOS Sonoma. Please update to the latest version of CCleaner Mac, 2.9.187 and let me know if it resolves the issue for you.

Hi All, We have just released an update to CCleaner Mac that should resolve this issue with MacOS Sonoma. Please update to the latest version of CCleaner Mac, 2.9.187 and let me know if it resolves the issue for you.

Hi @Pugsie Sorry, you are having problems with your CCleaner licence. I have responded to your support request directly. If you do not receive my reply to your support request please check your spam folder

Hi @KhaledSholkamy, I have requested an agent follow up on your support request so you will receive this shortly. If you do not receive a response from our support agent please check your spam folder.

Hi @naricus, I have direct messaged you about this issue.

HI @ErolSh, Please email our support team via support@ccleaner.com and they can assist you with this issue.

Hi @cameronabab, I have followed up on your support request, if you do not receive this please check your spam folder.

Hi @LondonA Our support team tell us that your support request was responded to on 14 Sept 2023, did you receive this response? If not please check your spam folder.