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Stephen Piriform

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About Stephen Piriform

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  1. 5.47 Partially Broken/Win 10 1809

    Hi crizal, Thank you for reporting. We are aiming to fix this for the next release. Keep your eyes on the Beta Releases forum as we may publish it there first to get the fix out more quickly.
  2. not permitted in current location

    Just to confirm: you are not connected to a VPN, are you?
  3. Changes in v5.45 and your feedback

    Hi Tex2018, Have you taken a look at the Data Factsheet we produced recently? It describes the data we collect and for what purposes, and we've linked it from the Privacy menu in the application so our users can easily review it. The setting I think you are referring to concerns reporting of anonymous usage data. CCleaner will make other connections to our backend to perform functions such as version checks, license checks and collect purely diagnostical information used to maintain the product (e.g. what version of Windows are you running) and for crash reporting. As has been mentioned, this is not new to CCleaner and it all helps us to detect issues early, narrow down the root cause quickly, provide timely fixes for the most critical issues and also plan the technology roadmap for the software. To give a simple example: if we can see from trends that most people will have moved from Windows XP to newer versions of Windows within a certain timeframe, we can plan to use more modern and flexible libraries/techniques to optimise the product or expand its functionality for all our users, rather than invest in changes that don't benefit a significant portion of the userbase. When you have a software product more than 15 years old, it's important to have a plan to deal with legacy technology and not let technical debt build up.
  4. Portable edition does not appear to download

    The builds page is updated now. In future if the page hasn't synced properly, you can also use the handy link: https://www.ccleaner.com/ccleaner/download/portable
  5. Thanks for the positive comments. This is fixed, and it had nothing to do with the developers.
  6. CCleaner v5.47.6716 download link is pointing to 5.46

    This is fixed now.
  7. Portable edition does not appear to download

    Hi Andy, we'll put this up tomorrow.
  8. CCleaner v5.47.6716

    Hi Imacri, That change is indeed also in v5.47.6716.
  9. CCleaner v5.47.6716

    We have no plans to bring users to this version.
  10. CCleaner v5.47.6716

  11. CCleaner v5.47.6701

    This version has been replaced by v5.47.6716, which fixes a critical bug in the Settings.
  12. CCleaner v5.47.6716

    The changelogs for 5.47.6701 and 5.47.6716 are identical, except the latter has a bugfix for a checkbox in the Privacy menu that we felt was essential to fix. You should be getting v5.47 on the download now.
  13. CCleaner v5.47.6716

    File Verification Please find below the MD5 and SHA-256 file hashes for verification purposes. CCleaner Installers ccsetup547.exe - CCleaner Free Installer MD5: 46f108a92d714de50f20165043fb45d6 SHA256: d2c17468859fdc3d8d64c0d29c4d682e9c7f3a6b34ef28673de05ec9931af40c ccsetup547pro.exe - CCleaner Pro Trial Installer MD5: 332d4dad20927e3bf8162c5916f02891 SHA256: ab83539b3ddcd60135d8da1f7f522c3690351e144acdb484ac07bfdb0ad33b98 ccsetup547_pro.exe - CCleaner Pro Installer MD5: 34822df93ef9744939fe37ac8c42ab1e SHA256: 6e24baa2ea21a54ef02033526d42380313e0c22a78e017d896be3cd82a95b3a7 ccsetup547_slim.exe - CCleaner Free Slim Installer MD5: ef79b5b018a451cc9b149078186fbfc4 SHA256: f281cebe66e0e792fb4d1e62cca6d4a734ca4bd63b09c262de49fed5d8496c89 ccsetup547.zip - CCleaner Portable (zipped) MD5: 27fbaebe9cc883b7499d4030d1160e7d SHA256: 6f4f01c4865de76c86027fa5b62feefbde3ff3ac8f090fafe48e52b6f6c95340 ccsetup547_be.exe - CCleaner Business Edition Installer MD5: e00211949927ba5db79b861eefe55e14 SHA256: a81e3cbcd25465ce49928be6c3f90afa64d7df553acc692f3916a4c63c47cd8c ccsetup547_be_trial.exe - CCleaner Business Edition Trial Installer MD5: 4ff2256cf5601e9d2c3eedcfde6cc5c1 SHA256: d0a941870dc9425cbe36d772ad1c8883dd2d872dcb81aa5a78496d9fdb201e1e ccsetup547_x64_be.msi - CCleaner Business Edition 64-bit MSI Installer MD5: 45bd3ff703ddc527f7494bfea35b289d SHA256: 648ceb39594b59ff36fb864815f25d159ed8d1c3626ea8115d45d3db782ba816 ccsetup547_x86_be.msi - CCleaner Business Edition 32-bit MSI Installer MD5: 877dee5d8e1238a75746b2250d57a76e SHA256: 9491023ec604924ce3521adfdda6d9ce27c038fb8451a51b81ef068d19b41fb1 ccsetup547_te.exe - CCleaner Technician Edition Installer MD5: 4e967e91b55df221c3b6a26abf73e2ce SHA256: a72eb7da714b490e24cbdfec4801f3814431a9343ed4fecf594290c7b9e0537e CCleaner Application Executables CCleaner.exe - CCleaner 32-bit binaries MD5: dc5fe71be9e7e293d7e5068554cbbb97 SHA256: c01971662968bc6bcb7bc2c2962e16550c9a5982bf98b4deb336ec849d4bca04 CCleaner64.exe - CCleaner 64-bit binaries MD5: 1bae48c11a3eaf2fbaa2de615beea1d9 SHA256: f604ed822ef23796e63d51c420ec7141784f1448777701387adf85575140f7eb CCUpdate.exe - CCleaner Emergency Updater MD5: 1e2e3f04021670655db7d48f5d3f8cc3 SHA256: f78170ec657641db1c31dd2327ec8e71e62a01486c73740f026b3b235c5e0c39
  14. The bug relates to a user preference not correctly saving. It does not affect cleaning in any way.
  15. CCleaner in update loop

    Which edition of CCleaner are you using? (e.g. Free, Pro, BE, TE) Have you tried restarting the software (closing the window and the tray icon first)? The check for update first happens on launch and then it only checks again infrequently thereafter. It's likely the software is acting on old information.
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