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rayjo

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Everything posted by rayjo

  1. The typical use is: 1. User deletes a file. 2. User decides to recover file. 3. User searches on-line to find a solution. 4. User finds Recuva, downloads, installs and attempts to recovery. On the front page, the user should be warned that down loading and executing will likely destroy their ability to recover the subject files. In the rush to 'sell', the requirement to protect the user from actions you know will destroy their data, has been ... neglected. After warning the user of this folly, the next statement should be exactly what they need to do to best support their immediate need - not your need to sell. Ray
  2. Where I see in some of the posts on this topic, the paid version is used. The user downloads the free version and breaks their ability to recovery. They pay for what they hope is a better tool and break it some more. The users should be protected from themselves. Piriform knows the problem and chooses not to be informative. Yes, there are many ways a user can allow their system to further fracture; that is not an excuse to continue neglecting to provide the appropriate information up front. It can happen today. Inform the users up front. Ray
  3. The typical use is: 1. User deletes a file. 2. User decides to recover file. 3. User searches on-line to find a solution. 4. User finds Recuva, downloads, installs and attempts to recovery. On the front page, the user should be warned that down loading and executing will likely destroy their ability to recover the subject files. In the rush to 'sell', the requirement to protect the user from actions you know will destroy their data, has been ... neglected. After warning the user of this folly, the next statement should be exactly what they need to do to best support their immediate need - not your need to sell. Ray
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