bobjbkln

Thanks for the help. It's working now., although it took a sort of virtual "chicken dance" to achieve it. This is what worked: First I set up the include using the File radio button for each of the three extensions that I wanted to remove. While these were still listed, I readded the Includes using the Folders radio button, separately for each extension. The latter action did not visibly change the include list. Only the same three items showed with no changes. But when I ran the Cleaner, the files were removed. So it's functionning now and I know what to try if the next update also disables it. Again thanks: nikki605, nukecad, and Andavari for your help. -- BobJ

@nukecad Sorry for the omission. The 'Only delete files older than:' option box is not checked. I tried setting up the Include both using the File radio button (C:\Users\bobj\Downloads\*.pdf) and the Folders radio button choosing (C:\Users\bobj\Downloads and *.pdf as the file type. Both do not work @nikki605 Thanks. Must be something strange on my system. New information: I tried inserting a specific filename in the include list and CC did remove that file only (as expected). It seems that only the wildcard (*) does not work. (It does work with the .bat file). Very weird.

Thank you so much for checking. But it seems that there is a difference between ccleaner on Windows 10 and Windows 7. As to your other questions, I have no problem manually deleting the files. In fact, I have created a .bat file with the command del C:\Users\bobj\Downloads\*.pdf and running it removes the desired files. So the problem is not that. Note that the .ini file does list the files to delete, it's just that CCleaner does not remove them. In the meantime I will use the .bat file (I only mentioned the .Pdf extension, but I have files with two other extensions–*.ofx and *.qfx– that I have in the Included list and the .bat file removes all 3.) I would hope that future version of ccleaner will fix the problem.

The Included files are simply pdf files in my downloads folder: C:\Users\bobj\Downloads\*.pdf . It's always worked before and, in any case, there's no reason why these files would be protected. I tried running explicitly with Admin privileges, no difference. Has anyone tried to reproduce this problem (create a test file, add it to Include and run ccleaner). Does it work for you? -- bobj

Running CCleaner 5.33.6162 on Windows 7 Home premium (64 bit). After upgrading to V5.33, CCleaner no longer removes the files I have in the Include option. The Custom Files and Folders box is checked. I even unchecked it, rebooted, rechecked it and rebooted again. I removed and added back the Included list. It still didn't work. The debug log shows a line for OnRuleStarted | 3004 | 3129 | Custom Folders and OnRuleFinished | 3004 | 3129 | Custom Folders (with nothing in between) but the Included files are not removed like they were in previous versions. -- BobJ