S Kay

"@skay, please give your FF and CC version numbers, just saying 'I have the latest' is too ambiguous. there have been a few updates for CC recently and we don't know how often you update the software." I am running CC 5.32.6129 (64bit) FF 54. Browser and all security software set to auto update. I am at the point where preparing to do a restore to point prior to this happening. After that.....

Am using latest version. CC is set up to monitor in Tray. Will stop during a long day, shut down, close all other programs and clean. This is habit. I watched closely today and what I see is CC detects, but when you look at final results the FF cache is not listed as cleaned. Baffled. Any help appreciated.

I am a CCleaner long time user. I am very comfortable with setting up and using this program. In the past week it is no longer cleaning all of FireFox Cache data on first clean. Sometimes it take multiple cleans and sometimes I have to go close Cclean go into the C:\Users AppData\Roaming\Mozilla\Firefox\Profiles\zy87xugf.default\ folder and shred the files in order to remove. I've never had this happen before. I analyze then run cleaner and run analyze once more to insure all has been removed. How to I fix this?