Jump to content
CCleaner Community Forums

colchiro

Members
  • Content Count

    8
  • Joined

  • Last visited

Community Reputation

0 Neutral

About colchiro

  • Rank
    Newbie
  1. FWIW, updating to the latest version of WIndows 10 fixed my problem. I was able to install the ccsetup530.exe that had failed before and was updated to the latest and it still worked. Thanks for the help.
  2. You may be onto something there. When I changed the pw on a local user (not used for years), it was unable to login due to an error and suggested logging out to fix it, which didn't work. I had the same problem on a buddy's computer, which appeared to start last Feb and I had to wipe that since it wouldn't even boot into desktop. His computer also had CCleaner on it. Wiping a development computer and installing everything on it all over again can take a week, since it needs to be set up as a server and a pc. I suspect that may be the fix. Thanks for your help. If I have anything else to add, I'll reply to this thread.
  3. Sorry for the delay. I have the same problem in safe mode. (v.5.30.0.6065)
  4. Thanks for the prompt reply. AV is Sophos and I see reports if it is triggered and no notification in this case, just the install crashing. CC worked fine and I updated it regularly until a few months ago when the crashes started. I am a domain admin so shouldn't be a permission issue and other programs are installing without issue. Is there a debug-enabled version I can install or anything from the event log that helps? Faulting application name: ccsetup530.exe, version: 5.30.0.6063, time stamp: 0x5682fc79 Faulting module name: pfUI.DLL, version: 0.0.0.0, time stamp: 0x57e2dcd9 Exception code: 0xc000041d Fault offset: 0x0002f146 Faulting process id: 0x1a74 Faulting application start time: 0x01d2cf15069607ce Faulting application path: D:\Download\ccsetup530.exe Faulting module path: D:\Temp\nst60D9.tmp\ui\pfUI.DLL Report Id: f174353c-12e8-4c17-b1aa-892ba8c82a37 Faulting package full name: Faulting package-relative application ID: Fault bucket 108923166009, type 1 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: ccsetup530.exe P2: 5.30.0.6063 P3: 5682fc79 P4: pfUI.DLL P5: 0.0.0.0 P6: 57e2dcd9 P7: c0000005 P8: 0002f146 P9: P10: Attached files: \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER945A.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ccsetup530.exe_1a61339b9ee6dd5e50143dad05d8eaaff6033eb_53e6c27a_3983a8dc Analysis symbol: Rechecking for solution: 0 Report Id: 5eaebabb-c3b0-4e30-abe4-7c9b2f0ede39 Report Status: 0 Hashed bucket: d6c689d8a6751cfcc4587dff597ea4d3
  5. I noticed v530 was out so installed that and get the same crash as 529. Any chance I can get this resolved or do I have to run portable forever?
  6. Yes, that does work. (Thanks!) Any idea what's causing the installer to crash?
  7. Event 1000, Application Error. Faulting application name: ccsetup529.exe, version: 5.29.0.6033, time stamp: 0x5682fc79 Faulting module name: pfUI.DLL, version: 0.0.0.0, time stamp: 0x57e2dcd9 Exception code: 0xc000041d Fault offset: 0x0002f146 Faulting process id: 0x42e8 Faulting application start time: 0x01d2c2aace899b31 Faulting application path: D:\Download\ccsetup529.exe Faulting module path: D:\Temp\nsw7840.tmp\ui\pfUI.DLL Report Id: 2d49cad4-eec9-4768-9345-bd9f5b0741c5 Faulting package full name: Faulting package-relative application ID:
  8. I'm having a similar issue and can't install CCleaner. I've run it for years, then all of a sudden about a month ago it crashed during install. Uninstalled and still can't install it on my Windows 10. I run setup, get the setup dialog. Click Install, "CCleaner Installer has stopped working." (An unhandled win32 exception occurred in ccsetup529.exe [17768].) running install with debug does the same thing, but no log. ccsetup529.exe /debug
×
×
  • Create New...