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Northern14

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About Northern14

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  1. This problem is far from new. Its been around since at least last January. Check out the link below for more info. & read comment # 7 in that link for a possible alternative. http://forum.piriform.com/index.php?showtopic=46043
  2. @ Caps.......I posed much the same question as you & received much the same answer as you.............in February.
  3. I was using the free version of CCleaner too & I did manage to get in contact with Piriform by email. Two days ago I was told by Piriform that the present issues with CCleaner for Mac could take a few more months to fix. Enough foot dragging, so I found a very good replacement & I am finished with Piriform. If you are running Google Chrome or Firefox on a Mac then look at Click & Clean. It's working for me. I got Click & Clean from the Chrome Web Store.
  4. This issue has been around since at least January 2016, if not before. It happens in Google Chrome & Safari. CCleaner does not clean out some or all of the cookies & history. In some cases it will stall while attempting to clean Google Chrome. I was in touch with Piriform about this in February, & this is what they said: "Our development team has confirmed that CCleaner stalls when cleaning certain Google Chrome files, just as you've reported, and they are currently working towards fixing this problem. We expect this to be resolved in the next version of the application - v1.13. We also noticed that CCleaner is not cleaning the Channel ID cookies from Chrome, as you have also reported, and this is due to a recent update of the browser. We'll also try to get this fixed in the next version of the product so that these cookies will be removed as well." It's 2 months since I received this info, & still no fix. Shame on Piriform for not fixing this in a timely fashion. Many people will be using this program & not even realize that it's not working as advertised. (No error messages are generated, in fact CCleaner will report what has been cleaned when in fact it has not been cleaned) I consider this to be a real privacy & security issue, that many users will not even be aware of.
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