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Posts posted by nukecad

  1. What is the issue with the delayed start?  Why doesn't the DEV's even address this?  How long do we need to keep this thread going for it to get some attention?



    Why can't we get some help here?


    I'm the OP of this thread and have since found and shared a couple of workarounds, and a working solution in post #62.


    Since making CCleaner an exception in my AntiVirus (Windows Defender) I have had no problem with the delayed launching of CCleaner.


    See also Andavari's comment in post #65.


    Have you tried making CCleaner an exception in whatever AntiVirus you are using?


    (Obviously the Piriform Devs can't make changes to your AV, you have to do it yourself).

  2. Well the message you say you got was:

    "your app isn't compatible with windows insider preview"



    Which would seem to indicate that you are runing an Insider preview build?


    Did you go to Settings > System > About to check what version and build you are running?


    You might also want to look at Windows Updates >Advanced options, to see what the section about insider builds says:


  3. That message indicates that you have signed up to the 'Windows Insider' programme, which is a beta testing programme.


    Insiders get advance, possibly unstable, copies of Windows 10 for user testing.


    As these are not fully released versions you can expect to have some problems with them, that's why they need testing.

    Microsoft give a list of known issues with the version as they release it to insiders, and insiders then test it to try and find any other problems.


    As you seem to be running an insider build then your problem may well be with Windows rather than CCleaner.


    Did you mean to sign up to the insider programme, or did you mean to get the stable release of Windows 10?


    You can check which version/build you are running by going to- Settings > System >About


    The latest stable version for normal users is 1511, released in November 2015, and the build is 10586.63.


    The latest Insider build is 11099, that was released on Jan 13 2016. Details

    The previous Insider build was 11082 that was released on Dec 16 2015.


    If you have signed up to the insider programme by mistake then you can leave and switch back to the stable version.


  4. That problem has existed for a longtime before Win10. What I've did in XP to get around it is set up a view that I want system-wide and then via Folder Options set all folders to have the same view. Of course that may not work the same on Win10.

    I believe it does, and it is one of the registry changes that can be made.

    A problem with this in win 8,8.1, & 10 is that they have different default folder templates for different types of files active at the same time.

    (You can have different default views for General, Document, Photo, Music, Video, etc. all at the same time).

    The registry modification as used in XP, Vista, and 7 changes all of these different folder templates to be the same system wide.


    There is another registry change that just allows you to increase the folder limit by creating a new reg entry.


    But I thought it best to see if this was the problem before posting or linking to any registry changes.

  5. Well I tried cleaning the Windows Size/Location Cache and it made no difference, files were still ordered by date.


    I think that this is an OS problem, not CCleaner.


    I have found another couple of possible causes of this reported behaviour.




    Are you using ESET anti-virus?

    (It is reported, and acknowledged, as causing FE settings problems on Win 10. It usually messes with desktop icons as well).


    Do you have a lot of folders on your PC?

    (There is a limit as to how many the settings can be remembered for, if you have more than this limit then further changes can not be remembered without a registry change).

  6. Well this is interesting;


    After writing the above I went off to have a play, here's the results-


    Opened File Explorer, browsed to documents and clicked the column heading to order files by 'Date modified'.

    Closed FE.

    Ran CCleaner.

    Opened FE, browsed to documents. This was still ordered by 'Date modified'.


    Closed FE.

    Did a restart.

    Opened FE, browsed to documents. This was still ordered by 'Date modified'.


    Closed FE.

    Shut Down.


    Opened FE, browsed to documents. This was still ordered by 'Date modified'.



    From that it seems to be keeping the setting on my laptop even through a Shut Down and re-Boot.

    (Although it did seem to loose it when I shut down last night?)


    It may be some other setting in Win 10, but I don't know which (yet).


    I have to go and do a bit of work now;

    but I am intrigued by this and may try later to see if I can find some way to replicate what Tasgandy is seeing.

    (It will give me something to pay with later).

  7. Is it only with CCleaner?


    Have you tried the Check Update thing from another programme to see if that opens the browser correctly as well?


    I remember having a similar problem with Win 8.1 about a year ago.


    As I recall all I needed to fix it was download and install a new FULL version of Firefox from the 'Languages and Systems' page ,instead of just the stub update.



    For some reason this also sorted out the problem in IE as well. (Probably changed a reg. entry during the install).



    BTW. You are aware that all Versions of IE except v11 are out of support as of yesterday?

    So you may want to upgrade that as well if you haven't already.

  8. Further to this,


    Although the setting remained and files were displayed ordered by date for the rest of the session, it was lost on shut down.


    After booting today the file explorer was ordered by filename again.

    I haven't checked with a restart, may try that in a miniute or so.


    I don't have the 'Date Created' showing in file explorer, just the 'Date Modified'.

    I'm not sure why you are clicking both column headings?

    Why not just the 'Date modified' if thats how you want them ordered?



    I do always run CCleaner before logout, so this may clear the setting.

    I would have to play about to see if this is the case.


    I'm not sure that a restore/repair of Windows is the way to go, seems a bit drastic for such a minor issue.


    Is it realy such a hardship to give one (or 2) cicks on the column heading at the begining of each session?

    (Its the sort of thing where once you get used to doing it, you will do it automatically without noticing).


    Just for completeness I also am running Windows 10 Home 64-bit.

  9. How are you setting it?

    Are you using 'Sort By' from the 'View' ribbon menu, or clicking on the column heading?


    It works fine for me using either, but I usually use the column heading method.

    Open file explorer and browse to Documents.
    Click on 'date modified' to re-order the files by date. (Click it again if you want oldest first)
    Close file explorer.
    Reopen file explorer, browse back to Documents, files are still in date order.

    I do have file explorer pinned to the taskbar, not sure if that would make a difference.

    I have also not tried logging out and beck in to see if it still keeps the settings.

    Which edition are you using - Home, Pro, or Enterprise?

    If you are on Pro or Enterprise than have you updated to TH2 yet?

  10. You get this message because Edge and/or IE is still running in the background when you are trying to clean them.

    (You will get a similar message if Firefox, or  Chrome, or any other browser is still running when you run CCleaner).


    CCleaner cannot clean out a browser if it is still running, so asks if you want to close it.


    You can either

    click yes to close the browser and clean its files-


    if you don't want to see the message go to 'Options' in CC and select the 'Hide warning messages' option.

    (This will leave them alone if they are running in the background and not give you the message; but obviously then won't clean them).

  11. @nukecad - thanks for posting the solution that worked for you.  Hope it helps many other CCleaner users.

    It didn't help me because I have Windows Defender turned off (not monitoring my computer).

    It could be that yours is a similar but different issue then?


    The one I (and others) have been having is not with the internet, but with the user account control when using an Admin account.

    (I had checked this by disconnecting and connecting to the internet whilst investigating and it made no difference).


    I would still try making CC an exception in whatever AV/firewall you are using to see if it cures your delay problem.

  12. SOLUTION to this delayed launch problem.

    A reply made to some old posts regarding a solution to IE freezing and a tweak to MSE, gave me a thought about this problem.


    To recap-

    • The problem with this delayed initial launch seems to be with Admin accounts only.
    • It happens after a cold boot, or after an update to Windows Defender Definitions.

    Which has led me to suspect for a while that it was something in Defender Definitions since September that was causing the problem.

    But I hadn't made the leap to the solution.

    Make the CCleaner folder an exception in Windows Defender.
    (or in MSE if you have Win7 or Vista)

    Open Defender > settings > scroll down to 'Add an exclusion' > Exclude a folder > browse to the CCleaner folder (usually in C:/Programme files/) and exclude it.

    Problem solved.

    I have tested this from cold boot, both with and without the exception, and confirm it works with the exception in place.
    I have only been able to test it once with the Defender Definition Update and the exception in place, and it worked, (need to wait for the next update to see again).

    EDIT 27 DEC.

    Windows Defender just did another definitions update; after the update I launched CC and it came up instantly with no delay.




    I suspect that this exclusion may also stop the problem off CC getting removed on Windows 10 Cumulative updates.

    But TBH I have not had this happen to me (yet) so would have no way to test it.

  13. CCleaner will clean all firefox (and other browser) saved information unless you tell it not to.


    Lets face it that is the whole point.


    If you have sites that you visit/use regularly and want to keep their settings than you should make them an exception in CC.

    Go to Options > Cookies and move the ones you want to the 'Cookies to keep' list.

    That way CC will leave them alone. See the image below.


    You also have to watch for changes to the way that the browser clears itself when you close it, but that's down to the browser settings itself not CC.




  14. Edge and ie are being a bit of a problem, Microsoft are still developing them for Win10 and the CC developers are struggling to keep up with the constant changes.


    Firefox should clean OK, you have closed it before running CC?

    You do have cookies checked in the Firefox options?


    To get emails or other notifications you need to set it up.

    Top right of page
    Your_username > My Settings > Notification options.

  15. This is ongoing in another thread.


    The best workwround found up to now is to turn on active monitoring, see this post:



    This means that you dont see the 10-15 seconds delay with the initial start as it happens in the background.


    The only time you will then see the delay is if a Defender Definition Update has taken place whilst you are working..

  16. It doesn't matter if it was running, cause I didn't even search for cookies with "Analyze".

    It does make a difference if it is running then Firefox will not be cleared.

    You should get a pop up asking you to close it if it is still running.


    (Unless you have previously ticked the 'Do not show me this again' box).



    But as you say you didn't even search for cookies then that will be why they were not cleaned.

  17. If you upgraded to 10 from 7, 8, or 8.1 before TH2 then Microsoft issued you with a new Product ID and a new Product Key as part of the upgrade.


    I believe that the old key, from the original build, is still retained on your system somewhere - this could explain why you are getting two different numbers, they are being read from different places.


    My new Win 10 Home product key also starts with YTMG3-

    (I've read somewhere that all Win 10 home keys are the same, but the pro & enterprise keys are different?)

    My old win 8.1 key started with 7DMNP-

    (Both read from speccy).


    If you upgrade now, after TH2, then you retain your existing key instead of getting a new one.


    It shouldn't realy matter in most circumstances.

    Microsoft is changing to the use of online activation, reading the info straight from your machine instead of entering the Product key.

    So if you do a clean install on the same machine you no longer need the key.

    (I for one will still be keeping a note of the key though.)


    More on Win 10 product keys and automatic activation:


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