Jump to content
CCleaner Community Forums


  • Content Count

  • Joined

  • Last visited

Everything posted by nukecad

  1. There can be many causes for a slow running computer- anything from too many things loading at startup, slow broadband, something wrongly hogging resources, etc.; right through to a malware infection. CCleaner is a good place to start. I would also recommend running scans with Malwarebytes3, Junkware Removal Tool, and AdwCleaner. You can find more about, and download, those 3 here: https://www.malwarebytes.com/products/ Usual disclaimers - Whilst meant for users with little or no experience these things can still have risks - You should make a backup before using - I have no connection to Malwarebytes - Other, similar, products are available. If your still having problems then take a look at the links in item 10 of this: https://forum.piriform.com/index.php?showannouncement=15&f=4 At any one of those you will find people who will take you step by step through checking your computer and getting it running properly again. They will ask you to run a few programmes and send them a few logs. If you use their services then follow their instructions carefully. Though primarily there to help remove malware they are quite happy to look for anything else that may be causing problems. And they are nice people who give their help for free. One thing, they are nice people, none of them will help anyone who has pirated software on their computer. (I'm not suggesting for one moment that you might have). It does happen now and again, they sometimes give one warning to remove it.
  2. These will be temporary file(s) created by a Windows component to store data 'on the fly'. The component has reserved so many kb of memory for these files, which is why the size doesn't change no matter how many files there are. You can delete (clean) these files which will remove the content, but the Windows component will almost immediately recreate them to store data in. Think of this type of file like a storage jar. You can empty the jar, but it's still there and it's still the same size. (It's just waiting for something to be put in it again). You can throw it out altogether, but someone immediately comes along and puts an identical one in its place. If you right click on 'Internet Explorer' after analysing and 'view detailed results' you can see the pathname to this file which may help you work out just what is creating it. You can right click on that pathname and 'go to containing folder'. If you have file explorer setup to show you 'type' then this should also tell you just what it is. If it's realy annoying you then 'view detailed results', right click on the pathname, and click 'Add to Exclude list'. CC will then ignore it and you won't see it again.
  3. Check in yor Options > Advanced that you have not got 'Only delete files In Windows Temp folders older than 24 hours' & 'Only delete files in Recycle Bin older than 24 hours' ticked. If you have these ticked then it will see the files when you analyse, but does what it says and only deletes older files when you Clean.. IE files storage locations are used by lots of other Windows applications as well as IE. So even if you never use IE there will still be temporary files stored there and CC just classes anything in those locations as IE files.
  4. Cheers Hazel, With it being an intermittent fault I expect it will be a bugger to track down, they always are. Like i say it doesn't bother me too much, but some are less laid back.
  5. It's hung again today. Left it running for over an hour to see if it would get to the update, nothing doing. The log is identical to yesterdays except for the date. CCleaner64_v5.32.6129_2017-07-21_15-13-19.txt Everything else was accessing the internet without problem during this hour, so it's CCleaner itself and not a WiFi/router/broadband issue.
  6. It's just an aspect of business. Small independent businesses start up to fill a niche that the 'big boys' aren't filling - get popular - grow larger - get noticed by the 'big boys' - get bought out/taken over. New small independent businesses start up - grow larger - ...... Of course if you can grow big enough before the 'big boys' notice then you get to big to easily buy out and become a 'big boy' yourself.
  7. Sorry but I disagree. If you blithely run a programme without knowing what it does / could do then that is your carelessness. There are enough warnings on the internet about using registry cleaners - if you are not sure what you are doing Reg cleaners have their place to do a specific job If you use a tool to do the wrong job, or without knowing how to use it, then don't blame the manufacturer when it goes wrong. (I cut my arm off with a chainsaw - they should not have let me use one). I do agree that the reg cleaner included with CC should not be as prominent, and have said so in the past.
  8. If you run analyse - for sessions only, look at the detailed results, and maybe right click and go to folder, then you will see that these are mainly log, bak, and other recovery files for that particular browser So yes these are the files that have info on what tabs were open when the browser last closed (for whatever reason).
  9. This intermittent 'hang' is still happening with v5.32.6129 (64-bit). Caught it again today with debug mode, to see if it would sort itself I left it for 10+ mins before aborting. The debug log shows again that it's hung on the update timer, at 16:12:31, I aborted at about 16:24 CCleaner64_v5.32.6129_2017-07-20_16-12-31.txt I also captured a screenshot this time for what it's worth.
  10. I think that hits it on the head. They can go like Kaspersky and start crying that MS is abusing its dominant position, https://www.theregister.co.uk/2017/06/06/windows_defender_competition_complaint/ or they can see the future for 3rd party AVs and diversify now. TBH Kasperkys stance seems to me like a radio manufacturer complaining that motor companies are abusing their position because they now fit car radios as standard.
  11. LOL Used it in the pub 20 mins ago. Bottle fridge was at 1.8 degrees C and showing "HA" fault. (High temp Alert). Landlady was going to call the brewery engineer. (Expensive call out). Guess what has worked? Now at 0.7 C.
  12. Build 16232 is an 'insider' build (ie. a beta version). You won't find any software that guarantees to run correctly on a beta version of an operating system. That's the trade off of being on the insider ring of Win10. You get new updates early, but they are not fully tested and often break things. That's the whole idea, you are testing them for Microsoft to see what needs to be sorted out. That's just the way it is with beta/insider versions. You should report any problems to Microsoft, it is their insider build changes that cause these problems and that is what they want insiders too tell them about.
  13. I'm not sure how to answer this now. Why do you think that 80% could have taken less time to complete than 20% ? Next Patch Tuesday, which should be August 8th/9th, sit and watch what the update process does.
  14. Good that you are running fine. I'll explain what happened on my laptop last Tuesday night with the latest 'Patch Tuesday' Cumulative Update for Windows 10. (KB4025342) The required update files were downloaded, in the background. (I knew it was due and had noticed the increased WiFi usage as they downloaded). Looking in the 'Update & Security' I saw that the files had downloaded and were waiting for a restart to install. I clicked on the 'Restart Now' button. The computer restarted with the usual updating screen, circle of dots, display of percentage installed. When it got to about 20%, the screen went blank, my disc drive stopped spinning. Windows Update has turned off your screen, but is still working in the background (Updating your display/graphics drivers?). After a while the disc drive started up again and the sceen came back on. (The length of time 'blank' will depend on your computer). Again the usual updating screen, circle of dots, display of percentage installed. When it got to about 60%, the screen went blank, my disc drive stopped spinning. After a while the disc drive started up again and the sceen came back on. When it got to 100% the Update had finished. The login screen was displayed. That was only 2 'blank screen' pauses, some updates have 3 or even 4 of them. In your case you did it slightly differently, in that (after the update files had been downloaded) you went for a shut down (from the start menu) rather than a restart (from U&S). However you would get exactly the same update screens and the two 'blank' periods, but once it got to 100% rather than showing you the login screen your PC would shut down. By pressing the power button before it got to 100% you have interrupted this update sequence. The install should continue when you power on, by may not complete correctly because it was interrupted. I'm not saying that interrupting the update is definitely the cause of your problem, but it is definitely something you should avoid doing.
  15. The main question is, is your PC running OK now? Yes, KB4020102 was the Patch Tuesday update in May, don't worry about it failing it will have been corrected since. (You will probably see it was later sucessful, but even if not then Junes update would have sorted it). As I said above when the screen went blank at about 20% update that did not mean that it had finished and shut down, just that it was pausing and doing another restart. If you had left it alone it would have set off again and gone up to about 60%, and then done the same again (gone blank for a while and then restarted again). It usually does this 2 or 3 times before it has got to 100%. (and then it shuts down if that was what you selected).
  16. This may have something to do with it. It sounds like Windows Update had downloaded the update files and was waiting for a restart to install them. (The system can be in a odd state at this time, for instance you are usually blocked from installing new software until the update has been installed). I'm only guessing here that by stopping the defrag some files were not where Windows expected them to be when it came to install the updates. This could be another reason for your problem. It is usual during an Update install for the computer to restart 2 or 3 times- at about 20-30%, at about 50-60%, etc. each time the screen goes blank for a while then fires up again. By hitting the power button you have interupted this sequence. You should leave it alone to get to 100% at which time it will show you the log-on screen (if you use one). I suggest going to 'Settings > Update & Security > Update History' to see if the update installed successfully. And then, whether it had or not, run the 'Check for Updates' again just to be sure. PS. It's hardly a random update, Microsoft distributes updates for Windows on the second Tuesday of every month, it's know as 'Patch Tuesday'. With Windows 10 Home this happens automatically. You can't stop it happening (or at least not easily). For the future I would avoid running any defrag around the second Tuesday/Wednesday of the month, or at least check that there is not a Windows Update waiting for a restart to install itself. And let the restart go for the full 100% before touching the power button.
  17. A defrag saves the files as it goes along, that is the whole point. Defragmenting takes files that have been saved in different places on a Mechanical Hard Drive, (even files that have been split into more than one piece), puts them together, and saves them back all together in a more orderly manner. Some things to remember: You cannot defrag files that are currently in use by your computer. (Use the 'boot time defrag' option to defrag system files). Your computer is creating and modifying files all the time. So as soon as a defrag is finished your computer will create/modify files fragmenting them again. Shuting down your computer will save a lot of files to disc, these will probably be saved fragmented. And one very important thing - Defragging is all about optimising data read times on a spinning mechanical disc drive. If you have a SSD (Solid State Drive) then trying to defragment it will change nothing. (But will degrade your SSD if you do it often enough). SSDs work differently than Mechanical Disc Drives, they do not need to be defragged, and should not be defragged.
  18. Just for a change. I'm not against MS but they do seem to do some strange things, as do many other big computing (and other) companies. Makes you wonder who is behind these strange decisions. In computing my bet is on 'marketing departments' pushing trends, and coders trying to do their best with the impossible that is being asked of them.
  19. Well a win is a win, good that you got it working again. It does sound as if the taskbar shortcut was pointing to the wrong place, although just how that happened??? (Pity you didn't check the pathname in the shortcut properties before unpinning it). So CC was installing correctly, and running automatically as soon as you installed it, but when you clicked the taskbar shortcut to run it again it was pointing to the wrong file or folder and so could not find it.
  20. I had the same recently and reported it here: https://forum.piriform.com/index.php?showtopic=48370&hl= It's not happening as much now but still does occasionally. My own thought is that it is something to do with the check for update routine.
  21. The problem with using different defraggers is that they may well use different algorithms. So one may undo what the other has just done, because whoever wrote the code regards their way as being "the best". It's up to you to decide which is the best for you.
  22. Also make sure your Thunderbird is updated to v52.2.1 There was a bug in v52.2.0 of Thunderbird itself that caused folders and files to 'disappear'. https://www.mozilla.org/en-US/thunderbird/52.2.1/releasenotes/ Note that first entry in the "What's New?" More info- https://www.ghacks.net/2017/06/15/thunderbird-52-2-0-update-issues-with-imap-folders/
  23. TM, He says he is already downloading the latest version, but is only getting one use each time he downloads before the problem returns. Corganiser, It may be worth upgrading your Windows 10 to version 1703 (The Creators Update). You will get this eventually through the Automatic Updates should be in the next couple of months, but you can go and get it now rather than waiting. I updated mine a couple of months ago rather than waiting for the AU. Go to this page and click on the "Update Now" button. (Or if you prefer use the Media Creation Tool on the same page to make a USB or Disc to install from). https://www.microsoft.com/en-us/software-download/windows10 Usual warning, it's an OS upgrade so backup your system (at least make a copy of your documemts, pictures, videos, etc) to external media before installing it..
  24. This is the the nub of the issue, I would say in all cases of a registry cleaner corrupting a system it's because the user did not know how to use it properly. (And did not know what it actually does - and more importantly what it doesn't do). Think of a chainsaw, a nail gun, or even a JCB/backhoe. They are designed for, and should be used for, a particular job. They are often used to do jobs they were never intended for, instead of using the correct tool. Anybody can buy, hire, or otherwise get one. You can often get away with using the tool without realy knowing how to use it correctly. If you don't know what you are doing then you are eventually going to cause serious damage, and usually it's the the first time you use it. Just like with any other tool, don't use any registry cleaner unless you know what you are doing.
  25. It is already possible to do this with Windows 10, sort of. It doesn't work on the desktop or file explorer yet, but does for the apps list in the start menu. Just right click an app in the list and you will be offered an uninstall option. Other than Windows 10 there are a couple of free offerings that will add 'uninstall' to your Windows context (right click) menu. Just google it.
  • Create New...