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nukecad

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Everything posted by nukecad

  1. A common key but with different expiry dates in different products, poducts which are from related but different companies. I think I need to read Dave's post another 3 or 4 times before I could even begin to try to explain it to anyone.
  2. CCleaner is a cleaning tool, it wouldn't/couldn't fix a problem with broken com ports. (Neither would an anti-malware or anti-virus, they prevent/remove nasties they don't 'fix' other things). It sounds as if that Tune-up software has messed your com ports up (and who knows what else). It may have just turned them off - or it may have deleted a needed file or two, or changed/deleted a needed reg entry or two. Tune-up tools can be buggers for doing things like that, in this case then particularly if the tool you used is configured for Win10/11 and not for Win7. I suggest that you make a post over on 'bleepingcomputer' forum and ask for help there, there are knowlegable members who should be able to sort your com problem out. Here's a link to the Windows7 help forum there: https://www.bleepingcomputer.com/forums/f/167/windows-7/ PS. It helps if you can link a Speccy report to your post there so they can see what hardware etc. you are running. If you don't know how to do that then they can walk you through it if they want one. PPS. Also expect some friendly chastisement for using such a Tune-up tool in the first place.
  3. Interesting. @MeganCCleaner can you shed any light on this?
  4. The CCleaner trial is normally 14 days and you don't need to register, just download and try it. If you purchase a full licence then you don't use an email to register that licence - you use the license key that was sent to your email when you purchased. https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional
  5. If you have previously ticked 'Do not show me this message again' for a 'skip' popup then in future Custom Clean will simply skip it when necessary without showing you the popup again. It will just show 'skipped' in the results like it does there in your screenshot. And it's easy to forget that at sometime in the past you have ticked 'Do not show me this message again' for a particular item. So at some time in the past you have told CCleaner not to ask again about closing if Real Player 20/20 is running, so it's just been skipped. Presumably 'old' Real Player wasn't running so it got cleaned - or if you don't still have the older RP installed then it could be a glitch in the modified winapp2. Real Player and Real Player 20/20 are seperate apps and so it is possible to have both installed, do you have both installed? https://customer.real.com/hc/en-us/articles/360048296994-What-s-the-difference-between-RealPlayer-RealPlayer-20-20-RealPlayer-People-Search-StarSearch-by-Real-RealPlayer-Discover-RealPlayer-Downloader-RealTimes-RealPlayer-Cloud-
  6. Are the licence keys/codes identical or just similar? Where did you buy each of the licences from? ie. were they bought direct from Avast/Piriform or bought from a 3rd party website?
  7. I haven't got a clue whether it is or not - I don't use either Real Player or Winapp2 myself. I was just noting that the asterisked entry is from Winapp2 - and that Winap2 is currently going through changes. So because of those changes you may now be seeing something different from what you are used to seeing.
  8. The one with the asterisk is winapp2's cleaning definitions, which presumably do more than the standard Custom Clean does. Winapp2 is currently going through some major housekeeping and updating. Entries are being updated/simplified/merged/split etc. Take a look on the Winapp2 sub-forum. So if you use Winapp2 then things may look different and may be a bit 'glitchy' for a while.
  9. Have you actually entered your new key into CCleaner to activate it? Options>License Key>Activate new key
  10. Which offer are you meaning? What product do you have that you are hoping to 'trade in', and for what other product? There are many different offers - Some are 'one time only', some will last for a week, a month, or longer.
  11. I never trust any 'percent complete' or 'time remaining' seen anywhere on a computer. They are just 'best guesses' to give a rough indication - and often innacurate guesses. Windows itself is prone to it. A Windows Update will tell you '100% downloaded' but if you look at Task Manager you see that it's still downloading things, ofter for up to anoter 5 or 10 minutes. Then it does the same with the install, it will say it's complete and you should restart, but if you look it's still beavering away. (If you do restart then it just keeps beavering away after the restart). 'Time remaining's in any software (if they shown it) often suddenly change by a lot. in the end they are all just best guesses and so shouldn't be relied on as more than a rough guide. Once you realise that then you don't get annoyed when they are wrong, as they usually are.
  12. It can sometimes happen that a USB stick suddenly becomes write protected for seemingly no reason. See this for various ways to fix it: https://www.makeuseof.com/tag/how-to-fix-write-protection-errors-on-a-usb-stick/
  13. It depends who you mean when you say "from you". An asterisk next to an entry means it is not a standard Piriform/CClener entry, it's been added by a 3rd party add-on. Winapp2.ini is the 'approved' 3rd party add-on.
  14. Do you have the target drive connected? Both the drive to be recovered from and the target drive to recover to need to be connected. Note that if there are a lot of deleted and overwritten files on a drive then Recuva may/will think it needs the space to restore them all (even though it can't because they are overwritten) - which may be more that the 'recover-from' drive could actually hold. Has your drive crashed so you need to recover undeleted files? Or are you trying to recover accidentally deleted files?
  15. Odd then. Let's blame the Invision software. LOL the emojis have never worked properly for me on here, either from my laptops or my phone. They took ages to load/display. But now they are loading instantly on the phone.
  16. Not sure why? That screenshot is from a Win 10 21H2 laptop (64 bit). I've got a Win 10 22H2 as well, I'll check that when I get home.
  17. Click your username at the top right of the page and select 'My attachments'. Tick the box(es) to the right of the attachments that you want to delete and a delete button will pop up.
  18. Which part(s) of CCleaner are you using? Custom Clean? Health Check? Registry Cleaner? Did Carbonite Tech tell you just what needs to be 'skipped'? I'm not sure just how Carbonite works, but I do note that it is Cloud Based. So it may be that you just need to set one or more 'Cookies to keep' to prevent you being logged out of it, something more normally done for browsers. Carbonite service should be able to tell you if it is cookies which you need to keep. Or it may be that you need to 'Exclude' some Carbonite files (or possibly a registry entry if you used the Reg Cleaner) from cleaning. Again Carbonite should be able to tell you which files those would be if needed. Or you may need to do both. Either way it's fairly easy to do once you know what the cookies and/or files are. This article tells you how to set 'Cookies to Keep': https://support.piriform.com/hc/en-us/articles/360047828672-Select-cookies-to-clean-with-CCleaner-for-Windows#option-2-to-keep-certain-cookies-on-your-pc-0-10 This article tells you how to set up exclusion(s) once you know which files you need to exclude: https://support.piriform.com/hc/en-us/articles/360047757492-Choose-files-you-don-t-want-to-clean-with-CCleaner-for-Windows Like I say both are fairly simple, but shout if you need more help. Note that keeping cookies and 'Excluding' or 'Including' things only applies in Custom Clean and not in Health Check. Health Check cannot be customised. (If it could be customised then it would just be another Custom Clean). So once you set up any customisation you should only then use Custom Clean, you can set Custom Clean as the 'CCleaner Home Screen' in Options>Settings.
  19. Could you give us details of your Windows version and your CCleaner version? I don't recognise "clear and save" as being an option in CCleaner for Windows, are you meaning something else?
  20. CCleaner is obviously looking in a different place than the others. Such a date will be recorded in more than one place. It will be in Reflect's own setup/log files, it will be in Windows files for the computer, it will be in Windows files for the user account which it was installed from, it will be in the Windows Registry in more than one place, and so on. So one of those records on your machine is not holding the correct date for some reason - and that one record just happens to be the one that CCleaner is looking at. That record may have no date in it, or the record itself may be missing altogether. But no; I don't know which one it might be that CCleaner looks at. I would suspect though that the problem is something to do with your Macrium being installed on D: rather than on C: I have to ask - Does it really matter? One date being shown wrongly in just one place is not going to affect anything.
  21. The 1970 date is just a 'placeholder date' that Windows and other software will use it it can't find the actual date. That date is used because it is a date from before Windows existed. They could just as easily have used zeros, or a blank, to show the date can't be found. Don't worry about that 1970 date, it isn't important other than showing that the actual date cannot be found. Like Hazelnut I also cannot replicate your issue. My installed CCleaner and CCleaner Portable both show the correct installation date for my Macrium Reflect. Which does indicate that there is something different about your own installation of Macrium, and that where CCleaner is expecting to find the date it isn't finding one there. So we need to work out what is different about your Macrium Reflect. Is your Macrium installed at the standard location, C:\Program Files\Macrium\, or is it installed somewhere else?
  22. A bit more checking finds that this monitoring information is there by design, it's a new feature with v2.7.166. It is seperate from the main CCleaner, hence that blue button to open CCleaner itself. Not being a Mac user I don't normally check the CCleaner for Mac update announcements so hadn't seen it announced. In Windows there's a seperate Piriform app altogether for reporting on the System - Speccy. (I do now vaguely remember some previous 'for the future' discussion about it maybe being possible to add something similar for Mac, it might have been in the staff sub-forum). https://www.ccleaner.com/knowledge/ccleaner-mac-v2-7-166 Presumably you still have a CCleaner icon on your desktop or the Dock bar which lauches the usual CCleaner User Interface? That blue button should also launch the usual UI. I would email the support team: support@ccleaner.com and report that the new system monitoring feature in CCleaner for Mac is showing the wrong CPU temperature for you. However I should warn you that System Monotoring tools showing wrong temperatures is fairly common, so you may just have to live with it. You only have to look on the Speccy forum here to see many examples, and any other system monitor app I've looked at has the same kinds and numbers of reports. Mostly they work fine for most users, but on some machines the temperature sensors in the chips themselves appear to give out the wrong readings. (That's also one reason for reports of machines overheating, or of cooling fans constantly running, that you see on technical help fora - the chips built-in sensor is saying its cooler or hotter than it actually is).
  23. My apologies, that spelling is still in common usage internationally. It does take time for such name changes to percolate through internationally, like Bombay changing to Mumbai.
  24. It is still happening with v6.09. It happens once a day and always at the same time each day.* I guess that it isn't high on the list to be fixed. *I've found that you can change the trigger time in Task Scheduler so that the task will run at a time less likely to annoy you. (But I've deliberately set it to a time when I will see it, so that I can see that it's still happening).
  25. I'm not sure if it's the cause of your issue, but I do know that Winapp2.ini is in the process of a makeover/update. There have been a few glitches reported with the changes.
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