Jump to content
CCleaner Community Forums


  • Content Count

  • Joined

  • Last visited

Posts posted by nukecad

  1. It's a setting in Windows, see this for how to turn it on/off :


    EDIT: Once you have turned it on it will take some days/weeks for Windows to build up a list of restore points.
    You can manually create one straight away when you turn it on, there is a 'Create' button, see the first screenshot in the link above.
    Then Windows creates them on a schedule, or when there is a Windows Update,


    PS. Note that is the free version, Manage Restore points is not only a CC Pro feature it's in the Free version too.

  2. The professional features within the programme will keep working after a year.

    What you lose if you don't pay again is the ability to get direct support from Piriform by raising a support ticket, and I belive that automatic updates also stop.

    You can still get support/advice from other users on this forum, just like with the free version, and will still get notification of new versions to install yourself (and they will still be Pro).

    The registry cleaner is still there in Pro - Don't use it; it is not necessary with modern computers and may even 'break' them, especially Windows 10.

  3. Just to make sure here;

    Can we assume that "c:\Pogram Files\CCleaner\CCleaner64.exe" is a typo?


    "The extended attributes are inconsistent" is a Windows Operating System Error, (not CCleaner or Avast) see the following for possible fixes:



    One of the solutions there involves running SFC.

    You may want to hold off doing that for a couple of days, see this post by Hazelnut -


  4. I've just taken a look with CC v5.59.7230 (64-bit) on Win 10 1903 and have no problem selecting the drives.

    Which does suggest to me that it may well be a Win 7 / CC version issue, especially as you are seeing this on multiple Win7 systems.

  5. It seems odd that it's affecting multiple devices, but you gave me an idea.

    When I tried before it was with version 5.58 and Win 10 - so it may be a glitch with the 5.59 and Win7?

    It's known that newer versions of CC can be tempramental on older Windows and some users avoid updating for that reason.

    I don't have Win7 to try it here, but you could try using an older CC version to see if it cures the issue.

    You can find previous CC versions on the Filehippo website, they are listed to the right of the CC download page there.

  6. Sorry, I don't know then.

    I can select both my drives to wipe free space. (But not C: for entire drive).

    One thing that springs to mind is that CCleaner may be seeing the drive as SSD rather than HDD, it is a well known problem.
    However, you say this is with 'multiple laptops' so you wouldn't expect it to see all of them wrong.

    It does seem odd that you are seeing the same issue on multiple laptops.

    Are you installing CCleaner on each of these multiple laptops, or are you using the Portable version?

    It might also help others to help you if you can tell us what CC version you are using, and what OS(s) are on the latop(s).

  7. Drive Wiper can take a long time to complete, hours or even days depending on the size of your drive and how many passes you have specified.

    It has to write meaningless data (Xs and 0z) to every 'free' cluster on the drive, whether it previously contained data or not. (Or all clusters if you are wiping an Entire Drive).
    And then it has to delete that meaningless data again, to leave the space free again.
    If you've specified multiple passes then it repeats this for the number of times you have specified.

    Note that if you are trying to wipe 'Entire Drive' then for safety reasons it won't work on the system drive. (Usually C: where the Windows system files are).

    Drive Wiper documentation:

  8. Firstly you need to note the distinction between "Update" and "Upgrade".

    "Update" is keeping your application (Free or Paid) current with the latest version.
    "Upgrade" is changing from the Free to the paid for 'Pro' application with extra features.

    So even with "Update" notifications turned off you will still get "Upgrade" offers. (Summer Sale, Black Friday Sale, Winter Sale, etc).

    Everybody using the Free version gets shown them, and many complain about them.
    It's marketing though and they are not going to stop anytime soon.

    Having said that, it shouldn't be being offered every day - when it shows it should set a cookie/reg. entry to say you've seen it and not to show it again.
    They do usually stop after a few days.

    PS. That is quite an old CCleaner version that you are using there, updating to v5.59 (Free version) may calm down the offers.

    PPS. I also note that it says you have Windows 10 Enterprise.
    That is a business version of Windows and shouldn't be available to Home users?

  9. The problem as I see it is the more 'clone' browsers that are added as standard then the longer CC will take to look/scan for the files associated with those browsers.

    And so that is obviously going to slow things down for those who don't use them.

    TBH I think that Winapp2 from the user community is an excelent way to handle that problem.

    Credit where it's due.

    Not many software companies would even let users to have that much control over the 'standard' programme.

  10. They have recently stopped offering the Google toolbar, which may be why you are now seeing the Avast offer instead.

    Most of us still disagree with any offer being pre-ticked to catch the unwary.

    EDIT I see that in the screenshot above the offer is not ticked.  So if it installed anyway that would seem to be a different issue.

  11. 1 hour ago, Dave CCleaner said:

    ... or click "Review Junk" in Easy Clean and uncheck "Recycle Bin" before proceeding to "Clean All"


    It's not exactly obvious though for an 'Easy' feature that is supposed to be for non-technical users.

    Maybe a large 'Settings' button below 'Analyze' on the EC landing page would be clearer/simpler for non-techie users to use?

    (And a warning that EC does not use the ticked/unticked boxes from the Custom clean?)

  12. 3 hours ago, Dave CCleaner said:

    Overhauling something that has been baked into the installer since 2010 is not exactly an overnight job.


    Sorry, but exactly the same argument was/is used for the main product when users keep suggesting putting the Registry Cleaner into Tools.
    "It's too difficult to change the sidebar".
    But that seems not to be the case, a new button for Easy Clean was soon put in there when wanted.

    I note that in another thread it has been said that they are now looking at moving the Reg Cleaner.

    BTW. It is good to see that, in the person of @Dave CCleaner, Piriform does seem to be taking more of an active role in the forums and listening to user opinions.
    As regular members here we can sometimes be pretty critical of what we see as faults with CCleaner, mainly as a desire to see an improved product.

  13. Are you using 'Easy Clean' or 'Custom Clean'?

    Easy Clean uses Piriforms own set defaults, which I think includes emptying the bin.
    So if you don't want it to do that the use Custom Clean, which is simply the way things used to work before EC came along.

  14. I have that statscache.sgi file in that dailychallenges directory and it shows as modified yesterday, even though as I said I don't do the daily challenges and deliberately play Solitaire offline (flight mode on the laptop).

    A .sgi file is a graphics description file, so probably not the scores/progress information itself marely a graphic description of what to display next time you open Solitaire.
    (You can 'open with' Notepad to read what it contains).

    But if yours had a date that old then it would not seem to have been used by that user; were you looking in the correct user profile?
    eg. were you logged in as yourself rather than as your wife?

    If she was logged into the computer using her MS account then her scores/progress should be stored in the cloud, so that they can be synced between devices.


    With the Windows 10 version of Microsoft Solitaire Collection, your progress is automatically saved to the cloud. This means you can sign in on any Windows 10 device and pick up right where you left off. The cloud even saves your progress on challenges and achievements.


    I know that on mine the information is stored locally - but I don't even have a MS account so that's not conclusive.

    So it looks as if something is losing that cloud syncing.
    A thought, especially as you can't see anything Solitaire related with an analyze - Is she / are you running the registry cleaner?

    Microsoft recommends that you don't run any registry cleaner, especially not with Win10.
    Registry cleaners cannot keep pace with intentional changes that MS makes in the registry, and can end up wiping the wrong registry entries and causing problems.

  15. So it's a browser with CCleaner, Adblock, and a few other things built in as standard.

    TBH apart from the CC and Adblock, and maybe the camera block, I don't see much difference to what other browsers do as standard (Despite what the advertising blurb says).

    And I can get CC or Adblock, or alternatives (and a camera cover) myself thanks very much.
    (My camera and microphone are disabled in Device Manager anyway).

    Private mode (Stealth mode), forced HTTPS, do not track, anti-blah, automatic history/cookie cleaning, etc. are all standard features in Firefox, Chrome, and the like.

    Interesting thought, if CCleaner launches from within the browser than can it clean the browser itself while it's still open, or does it close the browser?

    I don't think I'll be tempted to try it anytime soon.

  16. 1 hour ago, Dave CCleaner said:

    We are continually tweaking this to minimise unwanted accidental installs, and working on a solution that should be more completely robust to installer glitches from a user's environment.


    Users have been telling you the simplest tweak for years - Don't have the offer box pre-ticked. (It's dodgy practice anyway).

    Even if you only do it for a trial period it would prevent 'click-through' accidental installs, and let you see the real size of any other problem.

  17. You can set it to run when you boot,  but like Nergal I don't think it's ever been possible to run automagically just by opening the programme.

    Having said that it should be possible by including a command line option in a desktop shortcut.

    I have a seperate CC desktop icon/shortcut that will run CC in debug mode - because I edited the shortcut target to include the command switch ( /debug).

  • Create New...