nukecad

Sorry, but your question is unclear. Are you on Windows, Mac, Android? Which part or parts of CCleaner are you running? Exactly what do you mean by "all my saved Wi-Fi networks get deleted, so I have to add them back manually. "? These are wifi networks, is this what you are meaning or something else?

You can do for yourself what Breachguard would do for you, that is check your email addreses (and passwords) periodically to see if they have been in any new breaches. It doesn't cost anything to check them here: https://haveibeenpwned.com/ https://haveibeenpwned.com/Passwords I check mine there about once a month, but if you want to do it more often say weekly or even daily that's your choice.

CCleaner was developed and has always been owned by Piriform, back since 2004 when it was first launched as "Crap Cleaner". Although Piriform wasn't registerd as a company until 2005, it was the CCleaner developers who founded the company. https://en.wikipedia.org/wiki/CCleaner However many people didn't/don't know that - and that is why the website domains were changed, simply because the CCleaner name is better known worldwide than the Piriform name. (They had already registered/owned the CCleaner domain names for some time. You do that to prevent others using the domain names and pretending to be you). Piriform was acquired by Avast in 2017, and then both were acquired by Norton Lifelock, now Gen Digital, in 2022. But Piriform still develop/maintain their own softwares and still run as a seperate company, just as a part of a larger group to share resources such as servers, data-centres, a product licencing system, etc., etc. Many household name companies, not just software companies, are part of larger groups in that way. Just why Speccy hasn't had a proper update for years we don't know. They keep saying that there will be one when asked. but just when that will happen??

If you are asking can they see if the number of devices allowed on a licence has been exceeded, and cancel the licence for such a breach of terms - then the answer is yes. If you are asking about something else then please clarify. Is this related to your other post about not being able to register? Is it telling you that the licence has been deactivated? (There can be other reasons for a licence showing as 'deactivated', such as upgrading to a new licence, eg from Pro to Pro Plus, so the old one gets cancelled).

That notification is indicating that Firefox has closed and so Smart Cleaning has cleaned it for you. To stop seeing the notifications you could simply change it to clean without notification, see my screenshot above, or turn off the automatic browser cleaning. However I have no doubt that you want to know why it's happening, and it is odd so I'd be interested too. (and no doubt so would the CCleaner developers). CCleaner obviously thinks that Firefox is being opened and closed several times a day, and if you haven't been running it then what has? My first thought is that it may well be the Firefox updater, do you have it set to update even when not running? From what I can find Firefox checks every hour for new updates and as that checking will open/close a Firefox process then that might be what is triggering Smart Cleaning to run a 'closed browser' clean. It's in Settings>General If that isn't it then I would check your Firefox Add-ons to see if one of them may be doing similar automatic checks while Firefox is not running. A remote possibility (pardon the pun) is that something external is using your Firefox, with your permission or without it. With your permission would be something like voluntary distributed processing, where you donate your computers resources to a research project. https://en.wikipedia.org/wiki/Volunteer_computing Without your permission would be Cryptojacking, such as a bitcoin miner. https://www.malwarebytes.com/cryptojacking

I assume that you mean it's Firefox that hasn't been opened. What is it that is telling you that CCleaner is cleaning Firefox? Do you mean CCleaner is running a browser clean as part of Smart Cleaning and notifying you in a pop-up notificaion that it has cleaned it?. If you do have Smart Cleaning enabled than can you post a screenshot of your setting there, eg. And no, it wouldn't be harmful but it does sound odd to be doing it if Firefox isn't being closed (isn't even open).

Are you copy/pasting the key from your purchase confirmation email? People do make mistakes when typing them in manually. (eg. S instead of 5, I rather than 1, etc). Are you using the name that you registered? It has to be exactly that registered name. (People have also been know to make typos with their own name when registering it, check what it is on the purchase email). If you don't have the purchase confirmation email anymore then you can lookup your key and registered name here: https://www.ccleaner.com/support/license-lookup This is the guide on registering your name and key: https://support.ccleaner.com/s/article/how-to-register-and-activate-ccleaner-professional?language=en_US If you are still having problems after going through the guidance then you can raise a ticket with support using the form here: https://support.ccleaner.com/s/contact-form?language=en_US&form=general Give the email that you used when purchasing, that identifies you as a paying customer. Make a note of the ticket number when it is on screen. You will also be sent an automatic acknowledment email but it doesn't have the ticket number. Alternatively you can email them at support@ccleaner.com You should use the same email that you used when purchasing, again for identification. In that case you won't get a ticket number, but will still get an automatic acknowledgement. In either case you will then be in the support queue and will get an email from a person, often that will be within hours but don't always expect a quick reply - sometimes if they are very busy with many earlier requests/tickets it can take a few days to get to yours.

Speccy has not had a function update for a number of years now. (It had a minor update in 2020 but that was about licencing not function). Users are aware that Speccy sorely needs an update because it is not recognising, or mis-recognising, quite a bit of newer hardware. Personally I'm surprised that in it's current state they still have the nerve to bundle it with CCleaner Pro Plus, and still sell a Speccy Pro version. (They stopped doing both of those with Defraggler, and that does work as it should).

I'm not sure if hitting X would cancel the wipe properly or just abort it, but I would check to see if you now have far less free space than you had before. If you do have less than before then it's time to go looking for and manually deleting those files. Whilst I said above 'hundreds' of files that was a general statement for drive wipers. CCleaner's wiper tends to use less, much larger, files and they may be in a folder (Which makes them easier to find). Here are a couple of older threads about it:

It sounds like 'something' in those folders is corrupted and so whenever File Explorer tries to access them it crashes. Just what that 'something' might be is another question, it may be just one file in each folder. Have you tried running 'chkdsk' on the drive that has the problem folders? There are some other things here that you might (or might not) want to try: https://www.minitool.com/backup-tips/windows-10-explorer-keeps-crashing.html Another option, if you want to go to the length, is to put Linux on a USB (or install it alongside Windows as a dual-boot option) and see if Linux can access the problem folders without crashing.

Ive merged your 2 threads into one seeing as they are about the same recovery. I'm not sure what you mean about what to do with the spreadsheet files? If you want them then try and recover them, if you have already recovered them then you should do what you were doing with them before. You could open them after recovery to see what they are and then decide. If Recuva was stopped for any reason then you have to do a new scan. (That's why you should make sure that you have turned off any 'sleep' or 'hibernate' settings before starting a recovery). A power outage is a bit more extreme than that, but the effect for the scan is the same. Once Recuva has been stopped then it cannot be sure that what it had scanned before hasn't changed, so a new scan is needed before you can try to actually recover.

A drive wipe (free space or entire drive) works by writing random files, (usually containing one and zeros, or X's and Y's, etc.), to the drive to overwrite whatever was there, so that anyone later trying to recover what was originally there only gets that random data. You can safely cancel a drive wipe. it won't stop straight away because it has to clean up and remove the random files it had already written up to when you clicked cancel. It can't undo what it has already overwritten that's gone, but it won't overwrite any more. However if you abort a drive wipe by force closing the app (or if it crashes) before it has finished and had time to clean up those random files then you will have hundreds (thousands) of files with random odd looking names left behind and taking up space on your drive. If that does happen, and we occasionally get posts where it has happened eg. when the machine has been powered off unexpectedly in the middle of a wipe, then you have to clean up all those random named files manually yourself. Running a free space wipe again won't do it for you, for all a new free space wipe can tell those are valid files and not free space. (Of course an entire drive wipe would remove them along with everything else on the drive, leaving it totally blank). So yes, you can stop a wipe part way through, but you should only do it by cancelling and then letting it finish cleaning up what work it has already done. PS. 1 pass is all you need when wiping a HDD, the multiple pass options are just a holdover from years ago when it may have been beneficial to do more than one pass. Nowadays doing more than one is just wasting time. PPS. SSDs don't normally need wiping, their built in garbage collection and wear leveling mean that they can't usually be recovered from anyway.

So you ran CCleaner - which is meant for personal computers - on a server setup which it is not meant for. And you used a registry cleaner on the server - which as a sysop with 66 patrons/customers you should have known better than to do. If you are hosting other peoples data then you have a duty of care with that data. At the very least you should have had a backup of it all, preferably a mirror image of the server. This is my personal opinion, and sorry because I'm sure that you won't like it. I understand your frustration at what you have done in error, but you can't blame the toolmaker if you use their tool in a way that it wasn't intended to be used. I think that you need to explain to your patrons what you did, and apologise for making such a mistake as to use the wrong tool on the wrong thing. (Of course it's easier just to bame the tool, even though it's how you used it incorrectly that is entirely to blame). They'll also want to know why you didn't have a backup in case something/anything went wrong with your server, say the drive failed, or a power surge, or lightning strike, or a fire, or a ransomware attack, or .....

".ods" is a spreadsheet format, - OpenDocument Spreadsheet. They are created and opened in MS Excel or an alternative spreadsheet editor. If you double-click on one it should open in whatever spreadsheet application you have installed on your computer. You will see an increasing number of OpenDocument file formats, it's an international stardard (ISO 26300). https://en.wikipedia.org/wiki/OpenDocument

You will need to contact (business) support for licensing issues. We can't access licence accounts from the forum. The contact details for the correct support to use should be on the email that you got with the 'new' key. However it sounds to me as if what you have may actually be a renewal of an older style key (for 1 PC) whereas you wanted and so should have been given is a new style key that is good for multiple devices.

This is the problem with just updating drivers to the latest version. Just because something is 'the newest' doesn't mean that is the one that you need to use. That latest version may not suit your particular hardware, it is to suit other similar hardware. (Newer hardware with the same model number?). There is nothing wrong with it, it is the correct driver for other peoples hardware (monitors in this case) but not for yours which needs the older version. PS. Your currently installed driver is actually v1.0.0 - look at the release date. A newer version (such as v1.3.10) may suit your particular monitor, but obviously from what you say v1.5.0 doesn't. There again if v1.0.0 is working OK for you then why change it?

It's because that pop-up window is a fixed size, so if you have your screen resolution/magnification set to higher than 100% the contents get bigger than the window and don't fit. The solution for now is to put your resolution/magnification back to 100% while using that feature. Setting/changing the Cookie Allowlist not something that you'd do very often, so while having to change the resolution/magnification back to standard 100% to do it is not ideal it isn't horrendous. I believe that it's on the list to be looked at/fixed.

The popups shouldn't keep coming back like that, they set a flag to say they have already been show at that device. I suspect that both the Survey and the OneDrive popups will read that flag at the server that they originate from. So if you have blocked access to the server then they can't read that the 'already shown' flag has been set at your machine - so will show it again. Check if your AV/Firewall is blocking access to servers at CCleaner or Avast. (it's probably *.ffavast.com that you need to let through). I don't have any such blocks set and so don't see such popups more than once. I have seen the OneDrive popup on each of my computers that has CCleaner on, but only the once on each computer.

The circled 'I' is not meant to respond, it is not a link. It's just saying that the popup text is 'information'. If you don't want to close the running programme(s) then simply untick them and click 'Continue without closing'. See below about screen resolution/magnification if you aren't seeing that button. The Allow Cookies dialogue should look like this, if you can't see the buttons at the bottom then that is because of your screen resolution/magnification. Set them back to 100% and the buttons will be there.

A 10TB disc is a lot to scan and so it's going to take a long time whatever you do. It's one of the issues Home users have to get used to now we are using much larger capacity drives than we used to do, any kind of whole drive scan is going to take longer to complete simply because there is a lot more to be scanned. I don't know of any way you could speed that up in Recuva itself, except possibly by changing/reducing the filetypes to scan for. If you give Recuva a higher run priority in Windows then that might help, but might not as the drive access/read speed is probably the limiting factor. https://www.makeuseof.com/windows-11-set-program-priority/ Larger drives can be convinient, but if/when they have a problem it's consequently a larger problem than if the data had been on multiple smaller drives. There is an old saying about putting all your eggs in one basket. (Windows 11 didn't exist last time that Recuva had/needed a functional update, so it will recognise it as Win 10. It doesn't matter though, it's the disk you are interested in not the Windows version).

I've not seen it myself, at least not recently (but have once in the past, months or even years ago). Have you done the survey to see if that will then stop it for you? If you think it's a waste of your time then say so in the survey (if there is a space). Or get your own back - just put junk answers and waste theirs.

That is not a bug, - It is how the two different types of cleaning in CCleaner are intended to work. Health Check and Custom Clean use different cleaning rules. If they just did the same then there would be no point in having them both. You can customise the cleaning settings in Custom Clean, (the clue is in the name), but those settings do not apply to Health Check which always uses it's own cleaning rules. Whilst you can tell Health Check not to clean certain things you have to tell it that each time you run it. One exception to that is cookies - the Allowed cookies/Cookies to Keep list is shared by both types of cleaning. So if you don't want something to be cleaned you can untick it in Custom Clean which will then leave it alone; but Health Check will still clean it whether it is unticked or not.

You can look up your licence key and registered name using the tool here: https://www.ccleaner.com/support/license-lookup Enter the email that you used when purchasing and it will resend the details to that email address.

Thanks for letting us know, and good to hear that it has now been resolved. As I suspected you still had an old style (one device) key, and so needed a new style key to use with more than one device. I'll close this thread as things seem to have been resolved, if you have any further issues then please start a new thread.

Popups like that one should only show once, or infrequently. I have had that 'Google Drive' one last week on my machines, but only once on each machine and not again. They set a flag once seen/dismissed and that flag says "I've already seen this" so know not to show it again, or at least not until a certain time has passed. Different types of popup set the flag in different places, some set it as a cookie, some a flag at the CCleaner (or Avast) servers. If one keeps popping up repeatedly then something is preventing that 'already seen' flag from being set, or is clearing it. If it's a cookie based flag then having the following cookies in 'Cookies to Keep' (Options>Cookies) so that they don't get cleared should stop it repeating. *.avast.com *.ccleaner.com *.ccleanercloud.com *.piriform.com However in this case I would suspect that the 'already shown' flag is set at a server at CCleaners end, and that your F-Secure/Firewall is preventing that happening. Check if your F-Secure is blocking any connections to CCleaner or Avast and so preventing that 'already seen' flag from being sent.