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Everything posted by nukecad

  1. nukecad

    stuck at 72%

    Can you see what section it is getting stuck on? If you are using Easy Clean/Health Check then the section it's stuck on should be show underneath '# Trackers' and/or '#MB of Junk'. If you are using Custom Clean it should be shown at the top of the results window.
  2. nukecad

    offline notice

    It's a badly worded message that they have promised to change. It doesn't actually mean that you are offline, it means that Health Check cannot contact CCleaners server for some reason. Those 2 functions need to contact the server to check against the database for any updates available to applications on your computer. (Note those 2 functions are only available in the Pro version). It may just be a connection problem in which case try again later, but more often it is your Anti-Virus blocking CCleaner from passing through the Firewall to contact the server. Try making CCleaner an exception in your Anti-virus, - google for how to add an exception in the particular AV that you use. (eg. google- "Add an exception to Avast anti virus" would find instructions for Avast).
  3. The error message show in the original post from last July is what is displayed when files cannot be deleted by CCleaner. This is usually because of one or more of the following: the files are protected from deletion, (System Files, self-protected files for your AntiVirus, user protected files), the current user does not have permission to delete/modify those files, the files are open and are in use. PS. You should not try to remove duplicate System Files, often the system needs the same file in more than one location (particularly .dll's) and removing duplicate System Files may/will cause your computer to act strangely, or even stop working at all. Duplicate finder should only be used to find dupicates your own files; documents, photos, videos, etc. (The option to find duplicate System Files is there for advanced use by a computer technician).
  4. I don't know, Flash is supposed to be phased out this year (or maybe not we've seen that before) which may be why Edge Chrome is deleting it. Or it may be just a setting in the new Edge that you have to change? Whilst I have downloaded the new Edge to stay up to date I don't use it - I use Firefox 99.9% of the time.
  5. Of course remember that Edge Chrome is now officially released this week, and so everthing 'Edge' is going to change again.
  6. I'm not sure that is a bug; "nazwisko, imię" translates to 'Surname'. So which to use would would depend if Kazim had used 'Kazim' or 'Wąsowicz' or even 'Kazim Wąsowicz' when purchasing his licence. To register he would have to use the same as when he purchased. His last reply indicates that it was his missunderstanding and "not serious".
  7. Can you see what section it is getting stuck on? If you are using easy clean the section it's stuck on should be show underneath '# Trackers' and/or '#MB of Junk'. If you are using Custom Clean is should be shown at the top of the results window.
  8. nukecad


    Defragmenting a disc and defragmenting files are (slightly) different things. Defraggler will do either, but doing both is a bit counter productive. Defragmenting a mechanical disk will try to fill up the disc clusters to get all files together in 'filled up' clusters. That means that to fill up empty space in those clusters some files have to be split (fragmented) - so much to fill a cluster and the rest in another cluster. Defragmenting files will keep the files together without splitting them up, but that means that not all clusters will be full to the top. It's a case of choosing which you want to do. If you are short of disc space then defrag the mechanical disc to free up disc space. If you want files to open slightly faster (you won't even notice) then defrag the files. With the larger drives fitted as standard these days defragging has become much less important that it used to be with small capacity drives.
  9. The name has been changed - it's now called Smart Cleaning. The documentation needs updating but it's a big job because it's been neglected for a number of years.
  10. Indeed they can, but can also save bits that they want to. Which is why programes like CCleaner still exist. With a bit of knowledge you can clear more than they do themselves, as long as you are careful of course.
  11. I'm in the pub at the moment but when I get home I'll PM you my batch file for Cleaning Firefox caches, cookies, and supercookies.
  12. TBH if it's Windows 10 then the built in Storage Sense is probably all they need.
  13. Another one outdated in the documentation: /AUTO is now /AUTOS (A combination of Auto+Silent?). We had a thread about that last week where a user couldn't understand why his /AUTO kept changing to /AUTOS in Windows startup. It's a technicallity, but /AUTOS is what CCleaner now sets in the registry (and thus Windows startup) if you have 'Run CCleaner when the computer starts' selected. If you use /AUTO in a batch file it should still work, but it's usually better to use the latest version of a command switch. In your parents case then 'Run CCleaner when the computer starts' may be the simplest solution, it will then do a clean in the background everytime they do occasionally turn on the computer. They won't even know it's doing it. You can find that switch in Options>Settings.
  14. I believe that this is another of the 'private/secure' browsers that does not save your cookies, history, cache, etc., etc. to disk. The question has to be that if the browser is not saving these things to your disk then is there even anything for CCleaner to clean?
  15. A lot of the documentation is out of date, they are supposed to be working on updating it. I believe that Smart Cleaning (previously Monitoring) in the Free version now works like this: There are two parts to the smart cleaning settings in CCleaner Free: When you tick 'Enable Smart Cleaning' it automatically ticks 'Tell me when there are junk files to clean' as well. This then checks every so many (8?) hours to see if there is more than 0.5 GB (although that may now be 1 GB) of junk to clean, and if/when there is it gives you a pop-up warning and asks if you want to clean it. If you don't reach that much junk then you won't get a notification. If you say NO to the pop-up then it will wait for another so many hours before poping-up again. If you untick 'Tell me when there are junk files to clean' then when it reaches the GB limit it will clean automatically without giving you a pop-up. The Pro version allows you to change that GB limit with 'If cleaning saves more than', as well as letting you set verious options for automatically cleaning your browser on closing.
  16. CCleaner will not let you wipe the entire drive for drive C, for a very good reason. Drive C is where the Windows operating system is installed. If you wipe it entirely then you have no Windows and your machine is as much use as a brick. (It's called 'bricking your machine').
  17. CCleaner will remove junk such as temporary files, logfiles, Browser caches, etc. But it isn't a tool for removing bloatware. For that I would recommend the free AdwCleaner from Malwarebytes, that doesn't remove junk files like CCleaner does - ADW removes Bloatware/Adware. The latest versions will even remove bloat that came pre-installed on your computer. Like any other removal application use it carefully. (And to be doubly sure make an image of your system first, just in case you remove something you shouldn't). https://www.malwarebytes.com/adwcleaner/
  18. Personally I think that 'Delete' button should be removed from the CCleaner uninstaller tool, it only seems to cause confusion.
  19. Thanks for reporting that dcetra, It may well be that something in the Windows update fixed whatever was causing the clash with Bitdefender (or something else). Windows works in mysterious ways at times. PS. I know that some are planning to stay with Windows 7 even though it has now reached End of Life, and you may be one of them. But did you know that you can still upgrade Win7 (or Win 8.1) to Win 10 for FREE, - yes the Free Upgrade still works if you have a valid licence for 7 or 8.1. Although Microsoft said it had ended in 2016 they never actually turned it off. (They only removed the GWX tool that did it as part of automatic updates). https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/
  20. Did you use the registry cleaner? Or did you just hit the 'Delete' button in CCleaners uninstaller? If you just used the 'Delete' button in CCleaners uninstaller then they have only been removed from the list in CCleaner - Windows will still uninstall those apps. In CCleaner you have to use the 'Uninstall' button to actually uninstall things, 'Delete' just removes them from the list. If you want to get them back showing in the CCleaner list then the easiest way is to uninstall and reinstall CCleaner itself.
  21. It has been a while since an update to CCleaner, but expect a new CCleaner version once the devs have checked out that the official Edge Chrome has not made any sudden changes from the beta version of Edge Chrome. Probably in the next week, unless Edge Chrome has done something unexpected?
  22. The pop-up is the Microsoft User Account Control, you can turn it off for CCleaner (Custom Clean) by ticking Options>Advanced>Skip User Account Control warning. Monitoring is a different thing and has been renamed to 'Smart Cleaning', the documentation hasn't been updated yet.
  23. Not a problem, I was probably too quick doing the Patch Tuesday updates and so missed the Edge. As I say I don't use the thing anyway - which may well be why they have not sent me an update yet, update the people who do use it first.
  24. Mine is still showing the old Edge icon following yesterdays Patch Tuesday updates rather then the new Edge Chrome icon. (Never use Edge anyway). I'll give it another update check later but am having wifi problems at home at the moment so am tethering through my phone.
  25. It is not a problem with CCleaner, it is a problem at your Internet Provider. You have been allocated an IP that was previously issued to a banned country, probably Iran, but has now been re-issued to Spain. We have seen this happen with a few users - Spain and Italy seem to be the most affected. You will find you have the same problem with other programmes as well as CCleaner - they will all think that you are in Iran and not Spain. You will need to contact your Internet Service Provider to get this sorted out and maybe a different IP allocated to your router connection. (An alternative is to use a VPN to change your IP to a different country). See this earlier post about this subject: https://forum.piriform.com/topic/54041-vpn-connection/?tab=comments#comment-306534
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