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Everything posted by MrK

  1. Can you try this and let me know if it works: http://forum.piriform.com/index.php?showtopic=43118&do=findComment&comment=260396
  2. Using a fresh install of Windows 8 the only way I have been able to replicate the above issue is to manually delete the settings.dat file for the mail app. Does this happen when using a different user account? I presume you are using a linked account across all of your systems?
  3. We have tested using the default settings on Windows 8, and 8.1 we cannot reproduce the behaviour mentioned above. Can you provide any more information? Which build of Windows 10 are you using? What version of CCleaner are you using? Does the same happen using the portable version?
  4. You should have received an email with the details so might be worth checking your spam folder. If there is not anything there please contact support and they will be able to respond with your registration details.
  5. Thanks for the report, we have looked into it and added it to our development list unfortunately I do not have details around their timescales. In the meantime, please try the following: · Enable the additional condition ‘Move only selected files, folders and files types’ · Under file types create a new category that matches all file types (*.*) I have attached an image, please let me know if this does/doesn't work for you.
  6. Thanks for the additional information. I will have a look into it. @terry2: not been able to replicate that behaviour, if you have any more information please let me know and we can investigate further.
  7. @gts1544, @und3rtak3r I have tried to replicate the issue you are experiencing and it is working fine in my test environment using the latest version after an upgrade. especially for @gts1544: In the first instance can you go into Settings > Advanced > Options > untick 'Use custom fragmentation settings' > Click OK. Then repeating the process can you turn it back on and ensure that both boxes in the 'Define' settings are ticked. Run another analysis/defrag and let me know the results. You can also try uninstalling/reinstalling Defraggler and/or trying the portable version and report back if neither works. @und3rtak3r: 6% is a low amount of fragmentation it is possible that there is nothing for Defraggler to currently do when it analyzes the drive?
  8. This should help: http://forum.piriform.com/index.php?showtopic=35459 and further documentation can also be found here: http://www.piriform.com/docs
  9. Imacri, I have completed some testing trying to replicate the issue but haven't had any luck so far. Please check this KB article and see if any of these could have applied to you, it seems on Vista (and possibly other versions of Windows) there are quite a few scenarios that will trigger deletes of your system restore points. It may be one of these that caused the issue, for example running out of space on a non system drive. Additional Info: Let me know how you get on and if you think of any other relevant information.
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