alnuzum

THE ISSUE OF NOT CLEANING CHROME IS HAPPENING AGAIN. I HAVE FOLLOWED ALL SUGGESTIONS FROM YOUR REPLIES. IT STILL IS NOT CLEANING CHROME.AS MANY TIMES AS THIS HAPPENS YOU WOULD THINK YOU WOULD FINALLY GET TO THE CAUSE AND THEN IT WOULDN'T HAPPEN AGAIN. BUT EVERYTIME I UPDATE CC CLEANER IT DOES NOT CLEAN GOOGLE. WHY????????????????????? THIS IS VERY AGGRAVATING TO DEAL WITH.

About every other update of CC Cleaner, it skips Chrome. I have tried all previous ideas. This is rather tiring to run this and it doesn't clean my browser. Why is this a consistent problem???

I THINK I HAVE THE ANSWER!! For those of you having problems with cleaning Google,etc, I have been struggling with this for months and have tried ALL the suggestions. Last night I decided to dig into the history of this problem and found something I had not tried. Well so far it has worked! This is what I did: I went to Task Manager- then processes- then stopped ALL chrome.exe processes that were running. Be aware that there are several and not all together in the list, you have to scroll to bottom to get them all. At this time, your screen will only have the Task Manager showing(no icons or any other programs or windows). Don't panic! When I had completely removed all of chrome.exe I went to CCleaner of ran the Cleaner which removed ALL of Chrome unnecessary files. Turned my computer off and back on and opened Chrome (which I had to signin to and reset personalizations) and everything was exactly as it should be. The answer to cleaning Chrome is to completely close it down which then allows you to clean everything. Amazing and so easy when I finally discovered the fix. Good luck with this and I hope it helps many of you. I am not an expert but try to find out as much as possible thought others experiences and it has helped my knowledge level so much. Thanks to all that have shared with me.

I have done every fix that you have suggested and nothing changes. It still skips Google. I just installed CCleaner on a friend's computer (she runs Chrome) and the first time we used the cleaner it removed the Google cookies, etc. I just downloaded the exact update and it is not running on my computer. What is the problem? I have been having this same problem for over 6 months. By now there should be a fix. Perhaps I need to download another program other than CC Cleaner.

For the last several months this has been an ongoing problem, I run cleaner and it skips Google everytime. I know there is a fix but cannot find in here. Could you please tell me how to fix this issue so it doesn't have to be fixed everytime I run the cleaner.