Hi, I'm new here and apologize if I do something wrong...just let me know. Downloaded CCleaner last October, made no changes to any of its settings, then ran it. The next day I had problems with Media Player but didn't connect the two. Went to Microsoft Community to get help with that and several other problems (malware)...short story is in December, 2013 I mentioned I had started using CCleaner. Was told should now do a "clean install of Win7' to correct registry errors caused by CCleaner...Help...
Thought I'd come here before doing the drastic clean install. Did find instances of malware (original problems) that have now been cleared out, and changed my malware/virus software. Can uninstall, reinstall Media Player to clear that up, but not certain what to do about other things such as constant error messages, lost communication between computer and printer (really need this fixed), different problems with some software installed. I am tech-challenged, hoping to get to novice (?) soon, senior. Willing to learn, but can get very confusing when Microsoft tech advised I can safely use CCleaner, then different techs say I screwed up big time by using it...also no backups done or records kept of exactly what was cleaned...I know...any ideas or should I just go ahead with the clean install after backing things up?
Forgot: have cleared all Registry settings from CCleaner and still use to clear other temp, etc files out.
