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PeeVee

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  1. Thank you Alan_B. I have noted both your points. I had previously checked (when the problem occurred) and Mozilla Maintenance Service was still shown as "stopped", so I think that's not the problem. As for the default browser question. I don't think there are any conflicts, as whenever I got any issue which would ask me about making it my default browser, I have stuck to having Google Chrome as default. I never get asked these days, so I'm pretty confident if there WAS any conflict in default browsers I'd know about it. I have 3 browsers that I can choose from on this notebook. Google Chrome, Mozilla Firefox and Internet Explorer 11. The first is currently my default and the other 2 are spares. I use the spares whenever there are any problems encountered with Chrome, or when there is no other option. I can also "test" websites with alternative browsers - which can be useful eliminating the cause of whatever is stopping a website from working. Thanks for your suggestions though. Much appreciated. The most annoying thing with this current issue is that it occurrs at random; sometimes when I've not used Firefox for days and not had any problems caused by it. It would be much easier, if it was consistent, to track down the cause. Currently I favour the Firefox v29 update as the cause of it. As someone else said on here - that update is causing LOTS of different problems since the launch. Thanks once again. PeeVee
  2. Not that I'm aware of. There is NO mention of Mozilla or Firefox shown under System Configuration > Startup, and the Mozilla Maintenance Service is "stopped" under the services tab.
  3. This is the first I have actually heard of "Mozilla Maintenance Service" and I had not intentionally iinstalled this, however it is shown in the Programs (x86) folder. When I (previously) checked Task Manager it was not shown as a running process, so I don't think it is that causing the issue.
  4. Thank you all for your help. I can now see the problem is (most likely) caused by the Firefox version update v29 as, opposed to the latest Ccleaner update. I have reported this issue, using the Firefox Feedback, and I have given them my email address so if anyone from Firefox needs to contact me they can. I have screen snippets proving what happens if they need to see evidence. I have experimented with my own PC and sure enough " firefox.exe*32 " sometimes continues to be shown in "Task Manager", "Processes" (show all users) after closing the browser and sometimes even when the Firefox browser hasn't been used! In the meantime I shall use Task Manager if necessary to stop the process running in the background. Cheers one and all.
  5. Hi Andavari, Thanks, now you mention it I think I updated to v29 about the same time as I updated Ccleaner to the latest version. That would make perfect sense, thanks. I'll get on to Mozilla Firefox and let them know. Cheers!
  6. Many thanks Winapp2.ini. I never knew that and had never even heard of Palemoon or Torch (showing my ignorance!). You learn something every day.
  7. Hi mta, The Operating System is 64bit, Windows 7 Home Premium, Service Pack 1. I mainly use Google Chrome as my browser, however I do have Mozilla Firefox and Internet Explorer installed. ALL are fully up to date with the latest versions, updates & patches. I'm unsure what you mean when you ask "Is it a Firefox clone?". I only install things from the official websites. I am VERY security minded. My security software is checked every couple of hours (max 4 hours) for the latest virus definitions, malware updates etc; In Task Manager (show processes from all users) the only thing that obviously relates to Mozilla Firefox is "firefox.exe*32". No other processes mention Firefox, so I cannot speak for those. I have never run CC from Safe Mode, and I wouldn't know how! I'm not very technical; although I'm "Administrator" for all my PCs it is only because there is nobody else, and you have to have one! I get by as long as things are relatively straightforward. Hope that answers your questions?
  8. Hi, Following the latest update (v4.13.4693 64bit) when I try to Run Cleaner it starts to work then stops with a message saying that Firefox Mozilla is still open and needs to be closed to continue. Following that it say it is taking too long to close, do I want to force it to close? I select yes and it continues to clean up as normal. This is all very well, if it were not for the fact that although Mozilla Firefox (v29.0) is installed on my laptop it isn't in use! I only have it as a spare browser. This has only happened since the last update. [A registry scan shows up NO problems] So, I'm reporting this as a new bug. PeeVee
  9. GOOD NEWS! The latest update to v4.08.4428 seems to have fixed the problem.
  10. Hi enthusiast_385. Thanks for your reply. Re: Your suggestions... The persistent "macromedia.com" cookie does NOT appear in the "Cookies to Keep" list, and it never has. It only appears in the "Cookies to Delete" list. When I run Ccleaner it just keeps re-appearing in this list, as it is NOT being deleted. At the times I run Ccleaner there are NO other things shown in Task Manager. My original posting shows a couple of screen snippets which are pretty self-explanatory. Ever since a programme update with a new version of Ccleaner (a couple of versions ago now) this started happening on all my PCs, which use different operating systems. I am not the only person who has noticed this. I have proved conclusively that the fault lies in some unknown change in the way Ccleaner works, which occured in a programme update.
  11. In case there is a remote possibility of anyone at Piriform actually giving a damn... this issue HAS STILL NOT BEEN FIXED. There have been TWO newer versions released since I reported this problem and neither has addressed the issue or rectified it.
  12. Hi once again. I have just downloaded and installed the latest version of Ccleaner (v4.06.4324 (64bit)) and the problem with the persistent macromedia.com cookie HASN'T been resolved! See attached screen snippet.
  13. Many thanks render. I was beginning to wonder! Seriously though, I have proved (to you and myself at least) the fault lies with some change in the last update of CCleaner. I'm not doing anything until Piriform look into this themselves.
  14. Sorry for the delay folks, but I can now PROVE that the latest update version is what has caused this issue. I got an old PC out of mothballs and loaded CCleaner v4.04.4197. All cookies were removed using CCleaner. I then installed the latest version v4.05.4250 and sure enough the macromedia. com cookie reappeared and was NOT removed by cleaning. Please see attached screen snippet which shows the relevant details. I am now 100% certain the fault lies somewhere in the latest version update and the ball is in Piriforms court for a fix.
  15. Yes, thanks Winapp2.ini I did read your post. I'm still trying to work my way through things on all my PCs to see if I can provide more information. I am not familiar with the "portable" version you refer to? I had intended replying to your post in the morning as it is now 01:40 a.m. in UK.
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