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USAOzi

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  1. Thanks for the feedback. Piriform still has yet to respond. That link you suggested will NOT allow me to get ANY support! Will try the admin run as suggested - fingers crossed. Seems this version of CCleaner has LOTS of serious issues given the number of posts similar to mine! I wonder why previous vven the free one - worked so much better than this version? They must have retired the dev man that had brains and employed some high-school flunkie trying to impress that has no idea of rigourous SW testing before deployment!
  2. I am using Windows 7 Ultimate x64(fully updated) with Kaspersky Internet Security 2012 (Firewall/AV). I PURCHASED CCleaner Professional and downloaded/installed version 3.21.1767 (64 bit). This version is FAULTY! All previous (free) version of CCleaner ALWAYS COMPLETELY cleaned the Registry errors. THIS version NEVER completely cleans the Registry errors and CONTINUALLY reports the same unused file extensions (2) relating to .TAX and .tmp, ActiveX/COM issues (29) mostly relating to InProcServer32 dll files but not limited to those, Missing TypeLib Reference (7) relating to IRoam...(varies), Application PAths Issue (2) relating to InetMgr.exe (whatEVER that is) and SnippingTool.exe - SEE PDF ATTACHMENT FOR LISTING! What is happening, how do I fix it so my resistry is correctly and completely cleaned as the free version did? Also, as my purchased version was sold on the basis that there was support available that was not available with the free version, I now find that I cannolt access support! WHY? What a rip-off! CCleaner Registry Errors - Will NOT Clean.pdf
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