PRStephens

Hi Hazelnut, I haven't tried booting into safe mode but I just tried Speccy mobile after checking to make sure that WMI was still on with the same results with the exception that it took a little longer to get there. Really though, if I have to boot in safe mode to use this piece of software it really isn't worth having. I can get all the information by plowing through windows and looking at the properties for everything - which is easier than re-booting in safe mode and then back to normal boot to run my software. I have uninstalled Speccy twice and downloaded it from the two different sites hoping it may have been corrupted but to no avail. I will keep an eye on here to see if there is a solution - other than booting in safe mode to run it. Thanks for the help thus far, Paul

AlanB, I have set the WMI to auto and manual, restarted it and restarted my computer and restarted Speccy several times over. I get the same screen no matter how WMI is configured. I guess the software needs something I don't have or don't allow on my system but it is not because of the WMI. What other dependancies does Speccy have? respectfully, Paul

Perhaps this will convince you:

I am running Win7 64 bit with an Intel i5 quad core processor. I get the same message as above ("the specified module could not be found") I have restarted my computer, run Speccy a number of times and get the same message each time. I can pull up information by using "properties" for my drives and such so WMI must be running, although after running a search on my computer for "windows management instrumentation" I get "no results found". Is this a compatability issue with 64 bit machines or a Win7 problem? I am running the lastest free version (1.16.317) when I attempt to update it just congratulates me for having the latest version. Where do I go from here? here is the log file [2012-06-27 00:04:02] [ERROR] The specified module could not be found. NewTreeWmi.cpp(17) [2012-06-27 00:04:02] [ERROR] Exception catched in file .\NewTreeRootWorker.cpp, function NewTreeRoot::Worker::FillCpuSdkData, line 116 [2012-06-27 00:04:02] [ERROR] The specified module could not be found. NewTreeWmi.cpp(17) [2012-06-27 00:04:02] [ERROR] Exception catched in file .\NewTreeRootWorker.cpp, function NewTreeRoot::Worker::FillOptical, line 159 [2012-06-27 00:04:02] [ERROR] The specified module could not be found. NewTreeWmi.cpp(17) [2012-06-27 00:04:02] [ERROR] Exception catched in file .\NewTreeRootWorker.cpp, function NewTreeRoot::Worker::FillAudio, line 215 [2012-06-27 00:04:02] [ERROR] The specified module could not be found. NewTreeWmi.cpp(17) [2012-06-27 00:04:02] [ERROR] Exception catched in file .\NewTreeRootWorker.cpp, function NewTreeRoot::Worker::FillHd, line 235 [2012-06-27 00:04:02] [ERROR] The specified module could not be found. NewTreeWmi.cpp(17) [2012-06-27 00:04:02] [ERROR] Exception catched in file .\NewTreeRootWorker.cpp, function NewTreeRoot::Worker::FillNetwork, line 303 [2012-06-27 00:04:02] [ERROR] The specified module could not be found. NewTreeWmi.cpp(17) [2012-06-27 00:04:02] [ERROR] Exception catched in file .\NewTreeRootWorker.cpp, function NewTreeRoot::Worker::FillOsData, line 199 [2012-06-27 00:04:02] [iNFO ] CPU SDK at: C:\Users\PaulS\AppData\Local\Temp speccycpuid.dll [2012-06-27 00:04:02] [ERROR] The specified module could not be found. PrintInfo.cpp(132) [2012-06-27 00:04:02] [ERROR] Exception catched in file .\PrintInfo.cpp, function CPrinterInfo::SetFormats, line 166 [2012-06-27 00:04:02] [ERROR] The specified module could not be found. PrintInfo.cpp(132) [2012-06-27 00:04:02] [ERROR] Exception catched in file .\PrintInfo.cpp, function CPrinterInfo::SetFormats, line 166 [2012-06-27 00:04:02] [ERROR] The specified module could not be found. PrintInfo.cpp(132) [2012-06-27 00:04:02] [ERROR] Exception catched in file .\PrintInfo.cpp, function CPrinterInfo::SetFormats, line 166 [2012-06-27 00:04:02] [ERROR] The specified module could not be found. PrintInfo.cpp(132) [2012-06-27 00:04:02] [ERROR] Exception catched in file .\PrintInfo.cpp, function CPrinterInfo::SetFormats, line 166 [2012-06-27 00:04:05] [ERROR] The specified module could not be found. NewTreeWmi.cpp(17) [2012-06-27 00:04:05] [ERROR] Exception catched in file .\NewTreeRootWorker.cpp, function NewTreeRoot::Worker::FillGraphics, line 250 Paul email link removed by moderator to avoid spamming