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inojim

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Everything posted by inojim

  1. I'm uncertain as to whether this is a Ccleaner issue or a Firefox one. Used to be that after I ran Ccleaner, if I'd go to the Firefox address bar and type the letter e, I might get a suggestion in the address bar, but it would always be a site starting with the letter e that was already in my Bookmarks. Once I'd been surfing for a while, then if I typed the letter e, eBay.com would invariably pop up in the address bar, if I'd been there in that session. Same goes for amazon.com with the letter a, or my company's name if I typed-in the first letter, all because I'd visited those sites since running Ccleaner. Running Ccleaner again would purge the record of these sites visited, and they would gradually repopulate as I manually navigated to them. Effective with some Ccleaner (or Firefox) update within the last couple of months, those frequently-used sites are not being purged. I can run Ccleaner, and even go into Firefox and confirm that History has been deleted, even deleting the History manually through the Firefox interface. Yet when I type an e, eBay pops up, and the same goes for any site I've visited since all this started... maybe not the first letter of the name, of course, but if the second or third letter delineates the Website, there it is. Even random sites I've visited only once will pop into the address bar. My question is, where is this information stored, and why is Ccleaner no longer wiping it? I could write a Ccleaner/Options/Include command easily enough if I knew where this list of visited sites is kept, but it used to be wiped as a matter of course.
  2. This pertains to free versions of Ccleaner under Windows 10; Ccleaner set for 1 overwrite. I run Ccleaner every few days, and get quite a pile of cleaned file reports. Then if I run Ccleaner again, I get a new report of a relatively few additional files that have been purged. A third consecutive run may show some thumbnail files, but by then things appear to be well cleaned. Is this typical, and should Ccleaner need to be run a couple of times to catch everything that's listed to be cleaned?
  3. This pertains to any free version of Ccleaner under Windows 10. Each time I run Ccleaner, I get reports of files cleaned from MS Edge and MS Internet Explorer. I never use these programs, yet they accumulate a good number of files that Ccleaner tells me have been 'cleaned.' Does this simply mean that my Firefox browser is stuffing data into file space usually used by the unused browser programs, or is something going on that shouldn't?
  4. I upgraded to v5.33.6162 a few days ago, and only today did a total clean of my system. I run Win10/1607 and have Ccleaner set for a simple 1x overwrite. A cleaning usually takes a few minutes, but sometimes when I've put big video files in the trash, it can take as much as 15 minutes. This is fine, I'm not in a hurry. But today I had close to 9GB of files in the trash and Ccleaner whipped through the whole process in under a minute. The files are all gone, but I really don't think there was time to overwrite them even once. Any ideas, anyone?
  5. So, I 'upgraded' from Vista to Win10 and immediately installed Firefox as my default browser. Lo and behold, every time I run Ccleaner, I get more scrubbing of IE than I do of Firefox. What gives? I don't like or use IE (or MS Edge) at all, but IE still gets cleaned of who-knows-what every time. Any suggestions?
  6. Tom: You hit the nail right on the head! When installing the latest version of Ccleaner, I did check the Intelligent Cookie Scan box, trusting that the key word, 'intelligent,' automatically made it the right thing to do. I don't believe that I ever researched the term on the Website, and really had no idea what it did/does. My problem now is, that I can't figure out how to uncheck that box. I looked under Cookies, and under Tools/Settings and /Advanced, but find no mention of the Intelligent Cookie Scan 'switch.' I can clear these manually for now, and when there's an update to Ccleaner, I'll be sure NOT to check that box! Many thanks.
  7. I downloaded and have run Ccleaner 5.23.5808 but am not seeing the level of cleaning that I did with previous versions. My browser is Firefox 49.0.1 running under Windows Vista. With earlier versions, I could either sign out of my gmail account, or not, and then after running Ccleaner, when I pointed by Firefox browser to: gmail.com, I would get Google mail's default sign-in page. At that point I could sign in to one or the other of my gmail accounts. Now, however, after running Ccleaner and signing in to gmail, I am presented with my personalized email home page. In other words, even clearing History, Cookies and all Internet cache, evidently I'm still transmitting identifying information to Google. This does not seem right, based on previous experience. I made the same test using Internet Explorer 9, and Ccleaner worked just fine there. After a cleaning, bringing up gmail under IE brought up the default sign-in page. Another hint that Ccleaner is missing stuff. I have now run Ccleaner a number of times in an attempt to prove or clarify this problem. When I signed back onto the forum here, using Firefox, I was shown as signed-in, even though running Ccleaner should have removed whatever history that carried my earlier sign-in before I ran Ccleaner.
  8. (MOVED TO BUGS DISCUSSION) I downloaded and have run Ccleaner 5.23.5808 but am not seeing the level of cleaning that I did with previous versions. Either that, or Google, and perhaps others, have some new insidious method of tracking. With earlier versions, I could either sign out of my gmail account, or not, and then after running Ccleaner, when I pointed by Firefox browser to: gmail.com, I would get Google mail's default sign-in page. At that point I could sign in to one or the other of my gmail accounts. Now, however, after running Ccleaner, and signing in to gmail, I am presented with my personalized email home page. In other words, even clearing History, Cookies and all Internet cache, evidently I'm still transmitting identifying information to Google. This does not seem right, based on previous experience. Any ideas, anyone?
  9. Oh, well... I dutifully downloaded the files, the x64 for Vista ones (because for sure this is a 64-bit Vista system!), and followed the instructions to the letter. Each of the .msu utilities launched, looked around for a bit, and then put up a notice that the update does not apply to my system... all six of them! With respect to updates, at this juncture I'm pretty well resigned to having to 'upgrade' to a new system before too long as Vista will lose MS support sometime next year, I'm told. I think that the old box will limp along with whatever OS updates it already has until it's retired, so I am not as frantic about this as I would be if I were running Win7, for example. I do appreciate your help and concern, and now that Ccleaner is in and running nicely I think I'll just go on with my work and hope for the best.
  10. Thanks, Hazelnut! I will try that slim version. When I uninstall Ccleaner, I suppose I'll lose the various 'other locations' I've included in the Ccleaner scan? No big deal, I can write them down and put them back. Your two questions may be a key to why I am having a problem. My Vista installation has not updated in some time. Various MS forums deal with failure to update in both Vista and Win7, so that's a known issue and being worked on. Because I could not get updates, my Microsoft Security Essentials was getting hopelessly long in the tooth. It would not update by itself either, so I uninstalled that and put in Bit Defender Free Edition, which came well-recommended. So, yes, antivirus is up to date. The problems I am having could be related to attempts at manual updating the various Microsoft KB items. At this point, and while the computer is still working, I am gong to back up all data files in anticipation of perhaps having to reinstall the OS, or maybe update it to Win7. (I have another computer running Win10 and am not impressed.) I also had Ccleaner crash in a very strange way just now. I went to the Ccleaner System Restore function, just to see what restore points I might have. It did some 'thinking' and then the Ccleaner screen went black inside the frame. I had to stop Ccleaner through Task Manager, and it took a couple of tries. Strange; something's not stable! Everything else seems to be working okay, however. Many thanks for your attention and help!
  11. This issue may or may not be Ccleaner related. The subject system is running Win Vista 64-bit. All has been well until the last time I tried to run Ccleaner. It had been a while, so I started Ccleaner and walked away. An hour later I came back to find the progress bar at about 25%, working on some downloaded installation files in the Recycle Bin. So I decided just to go on about my business, only to discover that I could not access any icons in the Windows tray. Also, Ccleaner did not respond to the Cancel command. Turns out that Windows Explorer had stopped, which pretty well makes the computer useless. I had to shut it off by holding down the power button. The computer started up and ran okay afterward; no functionality seemed to be compromised at all. So I started Ccleaner again and the same thing happened... it stalled at the Recycle Bin and Windows Explorer quit. So I restarted again, and this time simply deleted items in the Recycle Bin, then restarted Ccleaner. At about 24% on the progress bar, Ccleaner again stalled, this time on some item in an Apps Data Temp file. I thought maybe Ccleaner was hosed up, so I reinstalled the latest version. At least I think I did... and here's the question: If one simply downloads and installs the latest version, over itself, do the Ccleaner files actually get re-written, or does the installer say, "Hey you've got that already, never mind."? In other words, should I uninstall Ccleaner completely and reinstall? Anyone else ever have this type of Windows Explorer problem?
  12. Thanks, dvdbane; just did that and it appears to have fixed the issue. I wonder now if this was a known bug and fixed without comment, but all seems fine now.
  13. I had much this same problem, except that Firefox history, also, was not being cleaned unless specifically right-clicked manually. Someone on the group here told me to download and install the most recent version. I did that about an hour ago and it seems to have fixed the issue.
  14. I'm using Ccleaner v5.11.5408 under WinVista/64. Under Cleaner/Applications/Firefox I have all boxes checked, including Cache, History and Cookies. When I run Ccleaner, it shows that those items were cleaned, but then when I open Firefox and start typing an address, for example, one pops right up from Firefox History. And for cache and cookies, when I take look using Firefox's own utility, I see all the old stuff there. BUT when I right-click those same three subheads under Applications/Firefox, and click 'Clean' for each individually, the items are purged. Am I misunderstanding something here? Shouldn't Ccleaner automatically take care of this in a normal Clean cycle if those boxes are checked?
  15. I've got CCleaner configured to purge the usual Cache, Cookies and Session for Firefox, but it does not get rid of entries in the 'autofill' utility. After cleaning, Firefox continues to insert my login name on pages that have been visited in the past. Am I missing something in CCleaner setup, or do I have to manually enter the location where Firefox keeps this info (if I can find it!). Thanks!
  16. I second this request. Ccleaner seems to do a complete job except for Windows Update files.
  17. Thanks, all. Ccleaner does start instantly when I have the Internet connection turned off. Only when it is able to communicate does Ccleaner hesitate until just after a short flurry of messaging. I forgot to say that I'm running Vista/64, although I don't think that makes a difference. And that box to check for updates is not checked.
  18. I just noticed: when I start Ccleaner, I can't immediately hit the 'Run Cleaner' button. I have to wait until it turns pale blue benenath my cursor. I also notice that this doesn't happen until some back-and-forth communication goes on between the Ccleaner program and the Internet. Is Ccleaneer 'phoning home,' and if so, for what? I do not have the box checked for the program to check for updates, so what's it doing, anyway? Thanks!
  19. Thanks, Andavair, but CCleaner just doesn't do a thing to those files. In fact, I directed CCleaner to the very index.dat files I'm concerned about, creating a specific path to each one, then ran CCleaner again. Opening the index.dat files with Notepad afterward, all the entries were still there, untouched. Some appear to come from pop-ups on certain sites, URLs that I never went to in my life. Gotta find a way to get in and clean those. Many programs advertised on the Web purport to address these index.dat files, but I have tried a couple of alternatives to CCleaner now, and none of them touch that data. Gee, I wonder if I could plug my hard drive into some old DOS machine and get to those files that way; at least Windows woulnd't be locking them then. Sheesh!
  20. Hi, DennisD, and thanks. Yes, indeed, I have that box checked. Is CCleaner denied access to those "Protected Operating System..." files? After posting, I cleaned and investigated once again, and those files with URLs, etc. are still there. Again, they don't show up unless you uncheck the box under Tools\Folder Options\View\Hide protected operating system files(Recommended).
  21. I'm running Vista/64 on an accessible computer and have CCleaner set to wipe all cookies and history. Furthermore, under CCleaner\Options\Include I have added: C:\Users\(name)\AppData\Local\temp\*.* However, when I navigate to that location and disable 'Hide protected operating system files (Recommended),' I see Cookies\index.dat and History\index.dat files naming sites I've recently visited. Shouldn't these be safe to purge, and shouldn't CCleaner be wiping these out, or do I have my syntax wrong? Thanks!
  22. Here's one I can't figure out. This is a system running Windows Vista 64-bit and Internet Explorer 8. I have Ccleaner set to clean all browsing history, search history, etc., and have even used the purging utility built into IE8 to do the same thing. But on a freshly-cleaned IE, I can begin to enter text into the search window, and if it's something I have searched for before, the search term pops up. This means that search objects are indeed still on the computer somewhere; how do you get rid of these? I've attached a screen shot of this phenomenon. I had just run Ccleaner, also the cleaner built into IE8, and then opened up a new browser window. I typed 13 into the Search window, and at the top of the list, above where Google puts in its suggestions, is "13 oz rule," a Postal Service term I researched the other day.
  23. Okay, so I went in to Ccleaner setup, the Exclude menu and inserted this: C:\ProgramData\AVG10\*.* ...which is as close as I could come to finding and specifying all files that Ccleaner cleaned (see list in original posting). But Ccleaner is still cleaning these. Any suggestions?
  24. I notice with the 3.05.1408 version of CCleaner, that a good number of files associated with AVG Antivirus are being cleaned. Some of these files are quite large, too. This does not seem to compromise AVG, it still reports that all subsystems are operational. Evidently AVG replaces these files, as they pop up as cleaned again the next day. Does anyone have insight on this? Here's a list of the files that CCleaner cleans: C:\ProgramData\Application Data\avg10\Log\avgcfg.log 5 KB C:\ProgramData\Application Data\avg10\Log\avgcsl.log 52 KB C:\ProgramData\Application Data\avg10\Log\avgexc.log 4 KB C:\ProgramData\Application Data\avg10\Log\avglng.log 12 KB C:\ProgramData\Application Data\avg10\Log\avgpostinst.log 1 KB C:\ProgramData\Application Data\avg10\Log\avgscan.log 3 KB C:\ProgramData\Application Data\avg10\Log\avgsrm.log 9 KB C:\ProgramData\Application Data\avg10\Log\avgsrmac.log 3 KB C:\ProgramData\Application Data\avg10\Log\avgupd.log 533 KB C:\ProgramData\Application Data\avg10\Log\avgupdm.log 3,977 KB C:\ProgramData\Application Data\avg10\Log\avgwdsvc.log 19 KB C:\ProgramData\Application Data\avg10\Log\commonpriv.log 76 KB C:\ProgramData\Application Data\avg10\Log\fixcfg.log 3 KB C:\ProgramData\Application Data\avg10\Log\vault.log 14 KB C:\ProgramData\Application Data\avg10\scanlogs\I_00000001.log 1 KB C:\ProgramData\Application Data\avg10\Log\history.xml 2 KB C:\ProgramData\Application Data\avg10\update\backup\incavi.avm 107,767 KB C:\ProgramData\Application Data\AVG10\IDS\config\internalList.zip.bak 2,521 KB C:\ProgramData\Application Data\AVG10\IDS\config\quarantinedList.zip.bak 1 KB C:\ProgramData\Application Data\AVG10\IDS\config\userList.zip.bak 1 KB C:\ProgramData\Application Data\AVG10\IDS\profile\globalLoadable.bak 17 KB C:\ProgramData\Application Data\AVG10\Temp\file9514.tmp 0 KB Many thanks.
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