I thought you were the answer to my prayers Nergal.
Merging says it has been successful in safe mode, but the problems remain the same. I can't disable Norton 360 in safe - it says it isn't working anyway. When I try to merge in normal windows I get the same error message Hatty got.
This started with a simple problem with iTunes and now I have a useless Netbook.
tina
I now have major trust issues; my nephew for recommending a fool-proof reg cleaner; back-up processes that fail and me - for being a total, complete idiot.
I'm apparent;y looking at a hard disk reformat. my notebook is out of warranty, won't log on to my user profile without first starting the new one I created as a bluff and then can't see my network.