kenny825507

I have a widescreen laptop and to get maximum space for data have the Taskbar (not auto hide but permanent) on the left hand side When i open V5 Ccleaner the exit/Close button is off the screen in the top right hand side. I I move the task Bar to the bottom it is fine fills whole usable screen area. can this be fixed?

version still fails has not worked for last 4-5 versions at least can someone fix it run in debug mode only graphics selected. [2013-04-16 19:56:59] [iNFO ] CPU SDK at: C:\Users\Ken\AppData\Local\Temp speccycpuid.dll [2013-04-16 19:56:59] [iNFO ] Creating tray icon. [2013-04-16 19:57:03] [iNFO ] CPU dll init OK [2013-04-16 19:57:03] [iNFO ] Monitor enumerator handle: 0x6964BA0h [2013-04-16 19:57:03] [iNFO ] Monitor HardwareId: MONITOR\TOS5091 DriverId: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001 [2013-04-16 19:57:03] [iNFO ] (Monitor) Monitor driver name: Intel® HD Graphics [2013-04-16 19:57:03] [iNFO ] (Monitor) State flags=0x5 [2013-04-16 19:57:03] [iNFO ] (Monitor) DISPLAY_DEVICE_ACTIVE [2013-04-16 19:57:03] [iNFO ] (Monitor) DISPLAY_DEVICE_PRIMARY_DEVICE [2013-04-16 19:57:03] [iNFO ] Monitor display device active: True [2013-04-16 19:57:03] [iNFO ] monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2013-04-16 19:57:03] [iNFO ] Monitor flags 0x3 [2013-04-16 19:57:03] [iNFO ] monitorNameStr.IsEmpty() [2013-04-16 19:57:03] [iNFO ] monitorNameStr = < Generic PnP Monitor > [2013-04-16 19:57:03] [iNFO ] (Monitor) Monitor driver name: Intel® HD Graphics [2013-04-16 19:57:03] [iNFO ] (Monitor) State flags=0x8000000 [2013-04-16 19:57:03] [iNFO ] (Monitor) DISPLAY_DEVICE_MODESPRUNED [2013-04-16 19:57:03] [iNFO ] (Monitor) Monitor driver name: RDPDD Chained DD [2013-04-16 19:57:03] [iNFO ] (Monitor) State flags=0x200008 [2013-04-16 19:57:03] [iNFO ] (Monitor) DISPLAY_DEVICE_MIRRORING_DRIVER [2013-04-16 19:57:03] [iNFO ] (Monitor) Monitor driver name: RDP Encoder Mirror Driver [2013-04-16 19:57:03] [iNFO ] (Monitor) State flags=0x200008 [2013-04-16 19:57:03] [iNFO ] (Monitor) DISPLAY_DEVICE_MIRRORING_DRIVER [2013-04-16 19:57:03] [iNFO ] (Monitor) Monitor driver name: RDP Reflector Display Driver [2013-04-16 19:57:03] [iNFO ] (Monitor) State flags=0x200008 [2013-04-16 19:57:03] [iNFO ] (Monitor) DISPLAY_DEVICE_MIRRORING_DRIVER [2013-04-16 19:57:03] [iNFO ] GetWmiVideoData 1 objects [2013-04-16 19:57:03] [iNFO ] Name=Intel® HD Graphics [2013-04-16 19:57:03] [iNFO ] DriverVersion=8.15.10.2189 [2013-04-16 19:57:03] [iNFO ] Driver: Try to load driver. [2013-04-16 19:57:03] [iNFO ] Driver: Load driver OK. [2013-04-16 19:57:03] [iNFO ] (Video) Enumerating display devices... [2013-04-16 19:57:03] [iNFO ] (Video) Device found Ven=0x8086 Dev=0x0046 Subsys=0xFD3C1179 [2013-04-16 19:57:03] [iNFO ] TryGetSelectedDriverAndFill START [2013-04-16 19:57:03] [iNFO ] GetSelectedDriver ret false [2013-04-16 19:57:03] [iNFO ] TrySelectDriverAndFill START [2013-04-16 19:57:03] [iNFO ] OpenRegKey [2013-04-16 19:57:03] [iNFO ] InfPath from registry oem10.inf [2013-04-16 19:57:03] [iNFO ] ProviderName from registry Intel Corporation [2013-04-16 19:57:03] [iNFO ] DriverVersion from registry 8.15.10.2189 [2013-04-16 19:57:03] [iNFO ] SetDeviceInstallParams [2013-04-16 19:57:04] [iNFO ] DiBuildDriverInfoList Succeed=1 [2013-04-16 19:57:04] [iNFO ] GetProperty SPDRP_MFG = Intel Corporation [2013-04-16 19:57:04] [iNFO ] GetProperty SPDRP_DEVICEDESC = Intel® HD Graphics [2013-04-16 19:57:04] [iNFO ] SetSelectedDriver [2013-04-16 19:57:04] [iNFO ] TryFillDriversFromDrvinfo START [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\DRIVERS\igdkmd64.sys [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igdumd64.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igd10umd64.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igkrng575.bin [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igcompkrng575.bin [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfcg575m.bin [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\SysWow64\igkrng575.bin [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\SysWow64\igcompkrng575.bin [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\SysWow64\igfcg575m.bin [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\iglhxs64.vp [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\iglhxo64.vp [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\iglhxc64.vp [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\iglhxg64.vp [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\iglhxa64.vp [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\iglhxa64.cpa [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\iglhcp64.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\iglhsip64.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\SysWow64\igdumd32.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\SysWow64\igdumdx32.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\SysWow64\igfxdv32.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\SysWow64\igd10umd32.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\SysWow64\iglhcp32.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\SysWow64\iglhsip32.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\difx64.exe [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\hccutils.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxsrvc.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxsrvc.exe [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxpph.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxcpl.cpl [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxdev.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxdo.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxtray.exe [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\hkcmd.exe [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxress.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxpers.exe [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxTMM.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\gfxSrvc.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\GfxUI.exe [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\GfxUI.exe.config [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\IGFXDEVLib.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxext.exe [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxexps.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\SysWow64\igfxexps32.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrara.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrchs.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrcht.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrdan.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrdeu.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrenu.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxresn.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrfin.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrfra.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrheb.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrita.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrjpn.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrkor.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrnld.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrnor.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrplk.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrptb.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrptg.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrrus.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrsky.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrslv.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrsve.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrtha.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrcsy.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrell.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrhun.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxrtrk.lrc [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.ar-SA.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.cs-CZ.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.da-DK.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.de-DE.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.el-GR.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.es-ES.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.en-US.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.fi-FI.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.fr-FR.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.he-IL.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.hu-HU.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.it-IT.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.ja-JP.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.ko-KR.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.nb-NO.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.nl-NL.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.pl-PL.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.pt-BR.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.pt-PT.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.ru-RU.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.sk-SK.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.sl-SI.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.sv-SE.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.th-TH.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.tr-TR.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.zh-CN.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.zh-TW.resources [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\ig4icd64.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\SysWow64\ig4icd32.dll [2013-04-16 19:57:04] [iNFO ] QueueCallback START [2013-04-16 19:57:04] [iNFO ] TryAddFile C:\Windows\system32\igfxCoIn_v2189.dll [2013-04-16 19:57:04] [iNFO ] TryFillDriversFromDrvinfo END [2013-04-16 19:57:04] [iNFO ] (Video) DeviceVendor=0x8086 [2013-04-16 19:57:04] [iNFO ] (Video) Addr version 8.15.10.2189 [2013-04-16 19:57:04] [iNFO ] NewTreeVideo::Device::Fill VendorId = 0x8086 DeviceId = 0x46 [2013-04-16 19:57:04] [iNFO ] Driver: Driver unload OK. tried attaching dmp file says not allowed to upload this kind of file

running in debug mode with only graphics exits driver rolled back and downloaded again same error log shows 2013-03-24 12:43:30] [iNFO ] TryAddFile C:\Windows\SysWow64\ig4icd32.dll [2013-03-24 12:43:30] [iNFO ] QueueCallback START [2013-03-24 12:43:30] [iNFO ] TryAddFile C:\Windows\system32\igfxCoIn_v2189.dll [2013-03-24 12:43:30] [iNFO ] TryFillDriversFromDrvinfo END [2013-03-24 12:43:30] [iNFO ] (Video) DeviceVendor=0x8086 [2013-03-24 12:43:30] [iNFO ] (Video) Addr version 8.15.10.2189 [2013-03-24 12:43:30] [iNFO ] (Video) Unknown card (Video Device object not created) [2013-03-24 12:43:30] [ERROR] (Video) Devices container is empty -> return false [2013-03-24 12:43:30] [iNFO ] Driver: Driver unload OK. [2013-03-24 12:43:30] [iNFO ] FillWmiVideo 1 objects [2013-03-24 12:43:30] [iNFO ] Name=Intel® HD Graphics [2013-03-24 12:43:30] [iNFO ] DriverVersion=8.15.10.2189 Graphics Monitor Name Generic PnP Monitor on Intel HD Graphics Current Resolution 1366x768 pixels Work Resolution 1366x738 pixels State enabled, primary Monitor Width 1366 Monitor Height 768 Monitor BPP 32 bits per pixel Monitor Frequency 60 Hz Device \\.\DISPLAY1\Monitor0 Intel® HD Graphics Memory 4294965945 MB ?????? Memory type 2 Driver version 8.15.10.2189 has failed since about 5 updates ago no contact from piriform or earlier reported problem

Latest version fails same as about last 6 versions Program starts and then box appear saying program has ended unexpectedly running in debug without graphics all o/k if run with graphics selected fails no dump created also is task manager run will not all dump access rights only log file available [2012-12-03 22:10:41] [iNFO ] CPUIDSDK() [2012-12-03 22:10:41] [iNFO ] CPUIDSDK::InitDll [2012-12-03 22:10:41] [iNFO ] CPU SDK at: C:\Users\Ken\AppData\Local\Temp speccycpuid.dll [2012-12-03 22:10:45] [iNFO ] CPU dll init OK [2012-12-03 22:10:45] [iNFO ] Monitor enumerator handle: 0x3866650h [2012-12-03 22:10:45] [iNFO ] Monitor HardwareId: MONITOR\TOS5091 DriverId: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001 [2012-12-03 22:10:45] [iNFO ] Monitor driver name: Intel® HD Graphics [2012-12-03 22:10:45] [iNFO ] Monitor mirroring driver: False [2012-12-03 22:10:45] [iNFO ] Monitor display device active: True [2012-12-03 22:10:45] [iNFO ] monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2012-12-03 22:10:45] [iNFO ] continue with monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2012-12-03 22:10:45] [iNFO ] monitorNameStr.IsEmpty() [2012-12-03 22:10:45] [iNFO ] monitorNameStr = < Generic PnP Monitor > [2012-12-03 22:10:45] [iNFO ] Monitor driver name: Intel® HD Graphics [2012-12-03 22:10:45] [iNFO ] Monitor mirroring driver: False [2012-12-03 22:10:45] [iNFO ] continue with monitor device ID = < > [2012-12-03 22:10:45] [iNFO ] monitorNameStr.IsEmpty() [2012-12-03 22:10:45] [iNFO ] monitorNameStr = < > [2012-12-03 22:10:45] [iNFO ] Monitor driver name: RDPDD Chained DD [2012-12-03 22:10:45] [iNFO ] Monitor mirroring driver: True [2012-12-03 22:10:45] [iNFO ] Monitor driver name: RDP Encoder Mirror Driver [2012-12-03 22:10:45] [iNFO ] Monitor mirroring driver: True [2012-12-03 22:10:45] [iNFO ] Monitor driver name: RDP Reflector Display Driver [2012-12-03 22:10:45] [iNFO ] Monitor mirroring driver: True [2012-12-03 22:10:45] [iNFO ] Driver: Try to load driver. [2012-12-03 22:10:45] [iNFO ] Driver: Load driver OK. [2012-12-03 22:10:45] [iNFO ] VIDEO DEVICE DRIVER [2012-12-03 22:10:45] [iNFO ] TryGetSelectedDriverAndFill START [2012-12-03 22:10:45] [iNFO ] GetSelectedDriver ret false [2012-12-03 22:10:45] [iNFO ] TrySelectDriverAndFill START [2012-12-03 22:10:45] [iNFO ] OpenRegKey [2012-12-03 22:10:45] [iNFO ] InfPath from registry oem10.inf [2012-12-03 22:10:45] [iNFO ] ProviderName from registry Intel Corporation [2012-12-03 22:10:45] [iNFO ] DriverVersion from registry 8.15.10.2189 [2012-12-03 22:10:45] [iNFO ] SetDeviceInstallParams [2012-12-03 22:10:45] [iNFO ] DiBuildDriverInfoList Succeed=1 [2012-12-03 22:10:45] [iNFO ] GetProperty SPDRP_MFG = Intel Corporation [2012-12-03 22:10:45] [iNFO ] GetProperty SPDRP_DEVICEDESC = Intel® HD Graphics [2012-12-03 22:10:45] [iNFO ] SetSelectedDriver [2012-12-03 22:10:45] [iNFO ] TryFillDriversFromDrvinfo START [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\DRIVERS\igdkmd64.sys [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igdumd64.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igd10umd64.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igkrng575.bin [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igcompkrng575.bin [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfcg575m.bin [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\SysWow64\igkrng575.bin [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\SysWow64\igcompkrng575.bin [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\SysWow64\igfcg575m.bin [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\iglhxs64.vp [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\iglhxo64.vp [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\iglhxc64.vp [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\iglhxg64.vp [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\iglhxa64.vp [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\iglhxa64.cpa [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\iglhcp64.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\iglhsip64.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\SysWow64\igdumd32.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\SysWow64\igdumdx32.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\SysWow64\igfxdv32.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\SysWow64\igd10umd32.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\SysWow64\iglhcp32.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\SysWow64\iglhsip32.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\difx64.exe [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\hccutils.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxsrvc.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxsrvc.exe [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxpph.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxcpl.cpl [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxdev.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxdo.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxtray.exe [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\hkcmd.exe [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxress.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxpers.exe [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxTMM.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\gfxSrvc.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\GfxUI.exe [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\GfxUI.exe.config [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\IGFXDEVLib.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxext.exe [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxexps.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\SysWow64\igfxexps32.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrara.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrchs.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrcht.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrdan.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrdeu.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrenu.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxresn.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrfin.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrfra.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrheb.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrita.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrjpn.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrkor.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrnld.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrnor.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrplk.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrptb.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrptg.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrrus.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrsky.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrslv.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrsve.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrtha.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrcsy.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrell.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrhun.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxrtrk.lrc [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.ar-SA.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.cs-CZ.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.da-DK.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.de-DE.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.el-GR.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.es-ES.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.en-US.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.fi-FI.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.fr-FR.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.he-IL.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.hu-HU.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.it-IT.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.ja-JP.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.ko-KR.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.nb-NO.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.nl-NL.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.pl-PL.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.pt-BR.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.pt-PT.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.ru-RU.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.sk-SK.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.sl-SI.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.sv-SE.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.th-TH.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.tr-TR.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.zh-CN.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\Gfxres.zh-TW.resources [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\ig4icd64.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\SysWow64\ig4icd32.dll [2012-12-03 22:10:45] [iNFO ] QueueCallback START [2012-12-03 22:10:45] [iNFO ] TryAddFile C:\Windows\system32\igfxCoIn_v2189.dll [2012-12-03 22:10:45] [iNFO ] TryFillDriversFromDrvinfo END [2012-12-03 22:10:45] [iNFO ] addr version 8.15.10.2189 [2012-12-03 22:10:45] [iNFO ] No pointer [2012-12-03 22:10:45] [iNFO ] Driver: Driver unload OK. [2012-12-03 22:10:45] [iNFO ] FillWmiVideo 1 objects [2012-12-03 22:10:45] [iNFO ] Name=Intel® HD Graphics [2012-12-03 22:10:45] [iNFO ] DriverVersion=8.15.10.2189

have run in debug mode with just graphics selected have selected create heapdump before sending report so have dmp file if it helps size 139,927 kb give info on how to send [2012-08-16 14:54:12] [iNFO ] CPU SDK at: C:\Users\Ken\AppData\Local\Temp speccycpuid.dll [2012-08-16 14:54:16] [iNFO ] Monitor enumerator handle: 0x2A8DF00h [2012-08-16 14:54:16] [iNFO ] Monitor HardwareId: MONITOR\TOS5091 DriverId: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001 [2012-08-16 14:54:16] [iNFO ] Monitor driver name: Intel® HD Graphics [2012-08-16 14:54:16] [iNFO ] Monitor mirroring driver: False [2012-08-16 14:54:16] [iNFO ] Monitor display device active: True [2012-08-16 14:54:16] [iNFO ] monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2012-08-16 14:54:16] [iNFO ] continue with monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2012-08-16 14:54:16] [iNFO ] monitorNameStr.IsEmpty() [2012-08-16 14:54:16] [iNFO ] monitorNameStr = < Generic PnP Monitor > [2012-08-16 14:54:16] [iNFO ] Monitor driver name: Intel® HD Graphics [2012-08-16 14:54:16] [iNFO ] Monitor mirroring driver: False [2012-08-16 14:54:16] [iNFO ] continue with monitor device ID = < > [2012-08-16 14:54:16] [iNFO ] monitorNameStr.IsEmpty() [2012-08-16 14:54:16] [iNFO ] monitorNameStr = < > [2012-08-16 14:54:16] [iNFO ] Monitor driver name: RDPDD Chained DD [2012-08-16 14:54:16] [iNFO ] Monitor mirroring driver: True [2012-08-16 14:54:16] [iNFO ] Monitor driver name: RDP Encoder Mirror Driver [2012-08-16 14:54:16] [iNFO ] Monitor mirroring driver: True [2012-08-16 14:54:16] [iNFO ] Monitor driver name: RDP Reflector Display Driver [2012-08-16 14:54:16] [iNFO ] Monitor mirroring driver: True [2012-08-16 14:54:16] [iNFO ] Driver: Try to load driver. [2012-08-16 14:54:17] [iNFO ] Driver: Load driver OK. [2012-08-16 14:54:17] [iNFO ] Driver: Driver unload OK.

yes i did it twice but cant be sure it went anywhere as I have never had any comments about Speccy exiting for the last 4-5 versions the last working version for me was 1.13.276 if i run v1.13.276 in debug all box's ticked i get this text file [2012-07-23 16:18:06] [iNFO ] CPU SDK at: C:\Users\Ken\AppData\Local\Temp speccycpuid.dll [2012-07-23 16:18:10] [iNFO ] Monitor enumerator handle: 0x4901C70h [2012-07-23 16:18:10] [iNFO ] Monitor HardwareId: MONITOR\TOS5091 DriverId: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001 [2012-07-23 16:18:10] [iNFO ] Monitor driver name: Intel® HD Graphics [2012-07-23 16:18:10] [iNFO ] Monitor mirroring driver: False [2012-07-23 16:18:10] [iNFO ] Monitor display device active: True [2012-07-23 16:18:10] [iNFO ] monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2012-07-23 16:18:10] [iNFO ] continue with monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2012-07-23 16:18:10] [iNFO ] monitorNameStr.IsEmpty() [2012-07-23 16:18:10] [iNFO ] monitorNameStr = < Generic PnP Monitor > [2012-07-23 16:18:10] [iNFO ] Monitor driver name: Intel® HD Graphics [2012-07-23 16:18:10] [iNFO ] Monitor mirroring driver: False [2012-07-23 16:18:10] [iNFO ] continue with monitor device ID = < > [2012-07-23 16:18:10] [iNFO ] monitorNameStr.IsEmpty() [2012-07-23 16:18:10] [iNFO ] monitorNameStr = < > [2012-07-23 16:18:10] [iNFO ] Monitor driver name: RDPDD Chained DD [2012-07-23 16:18:10] [iNFO ] Monitor mirroring driver: True [2012-07-23 16:18:10] [iNFO ] Monitor driver name: RDP Encoder Mirror Driver [2012-07-23 16:18:10] [iNFO ] Monitor mirroring driver: True [2012-07-23 16:18:10] [iNFO ] Monitor driver name: RDP Reflector Display Driver [2012-07-23 16:18:10] [iNFO ] Monitor mirroring driver: True [2012-07-23 16:18:10] [iNFO ] Driver: Try to load driver. [2012-07-23 16:18:12] [iNFO ] Driver: Load driver OK. [2012-07-23 16:18:12] [iNFO ] Driver: Driver unload OK. the latest version 1.17.340 gives different info [2012-07-23 09:47:15] [iNFO ] Monitor enumerator handle: 0x5E570B0h [2012-07-23 09:47:15] [iNFO ] Monitor HardwareId: MONITOR\TOS5091 DriverId: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001 [2012-07-23 09:47:15] [iNFO ] Monitor driver name: Intel® HD Graphics [2012-07-23 09:47:15] [iNFO ] Monitor mirroring driver: False [2012-07-23 09:47:15] [iNFO ] Monitor display device active: True [2012-07-23 09:47:15] [iNFO ] monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2012-07-23 09:47:15] [iNFO ] continue with monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2012-07-23 09:47:15] [iNFO ] monitorNameStr.IsEmpty() [2012-07-23 09:47:15] [iNFO ] monitorNameStr = < Generic PnP Monitor > [2012-07-23 09:47:15] [iNFO ] Monitor driver name: Intel® HD Graphics [2012-07-23 09:47:15] [iNFO ] Monitor mirroring driver: False [2012-07-23 09:47:15] [iNFO ] continue with monitor device ID = < > [2012-07-23 09:47:15] [iNFO ] monitorNameStr.IsEmpty() [2012-07-23 09:47:15] [iNFO ] monitorNameStr = < > [2012-07-23 09:47:15] [iNFO ] Monitor driver name: RDPDD Chained DD [2012-07-23 09:47:15] [iNFO ] Monitor mirroring driver: True [2012-07-23 09:47:15] [iNFO ] Monitor driver name: RDP Encoder Mirror Driver [2012-07-23 09:47:15] [iNFO ] Monitor mirroring driver: True [2012-07-23 09:47:15] [iNFO ] Monitor driver name: RDP Reflector Display Driver [2012-07-23 09:47:15] [iNFO ] Monitor mirroring driver: True [2012-07-23 09:47:15] [iNFO ] Driver: Try to load driver. [2012-07-23 09:47:15] [iNFO ] RamSize=6144 [2012-07-23 09:47:15] [iNFO ] FullRamSize=-2147483648 [2012-07-23 09:47:18] [iNFO ] Driver: Load driver OK. [2012-07-23 09:47:18] [iNFO ] Driver: Driver unload OK.

speccy still fails have not had a working version since 1.13.276 it starts to analyse and then exits running in debug mode gives this log [2012-07-23 09:47:10] [iNFO ] CPU SDK at: C:\Users\Ken\AppData\Local\Temp speccycpuid.dll [2012-07-23 09:47:10] [iNFO ] Caption=Microsoft Windows 7 Home Premium [2012-07-23 09:47:10] [iNFO ] Model=MS Windows 7 [2012-07-23 09:47:10] [iNFO ] Edition=Home Premium [2012-07-23 09:47:10] [iNFO ] Architecture= 64-bit [2012-07-23 09:47:10] [iNFO ] Service Pack=SP1 [2012-07-23 09:47:10] [iNFO ] Full platform name=MS Windows 7 Home Premium 64-bit SP1 [2012-07-23 09:47:10] [iNFO ] Chassis type 9 [2012-07-23 09:47:11] [ERROR] The system cannot find the file specified. NewTreeNetwork.cpp(1152) [2012-07-23 09:47:11] [ERROR] Exception catched in file Network\NewTreeNetwork.cpp, function NewTreeNetwork::NameFill, line 1159 [2012-07-23 09:47:15] [iNFO ] CPUIDSDK v1000904(hex) [2012-07-23 09:47:15] [iNFO ] Procesor name from CPUid Intel Core i3 370M [2012-07-23 09:47:15] [iNFO ] Monitor enumerator handle: 0x5E570B0h [2012-07-23 09:47:15] [iNFO ] Monitor HardwareId: MONITOR\TOS5091 DriverId: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001 [2012-07-23 09:47:15] [iNFO ] Monitor driver name: Intel® HD Graphics [2012-07-23 09:47:15] [iNFO ] Monitor mirroring driver: False [2012-07-23 09:47:15] [iNFO ] Monitor display device active: True [2012-07-23 09:47:15] [iNFO ] monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2012-07-23 09:47:15] [iNFO ] continue with monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2012-07-23 09:47:15] [iNFO ] monitorNameStr.IsEmpty() [2012-07-23 09:47:15] [iNFO ] monitorNameStr = < Generic PnP Monitor > [2012-07-23 09:47:15] [iNFO ] Monitor driver name: Intel® HD Graphics [2012-07-23 09:47:15] [iNFO ] Monitor mirroring driver: False [2012-07-23 09:47:15] [iNFO ] continue with monitor device ID = < > [2012-07-23 09:47:15] [iNFO ] monitorNameStr.IsEmpty() [2012-07-23 09:47:15] [iNFO ] monitorNameStr = < > [2012-07-23 09:47:15] [iNFO ] Monitor driver name: RDPDD Chained DD [2012-07-23 09:47:15] [iNFO ] Monitor mirroring driver: True [2012-07-23 09:47:15] [iNFO ] Monitor driver name: RDP Encoder Mirror Driver [2012-07-23 09:47:15] [iNFO ] Monitor mirroring driver: True [2012-07-23 09:47:15] [iNFO ] Monitor driver name: RDP Reflector Display Driver [2012-07-23 09:47:15] [iNFO ] Monitor mirroring driver: True [2012-07-23 09:47:15] [iNFO ] Driver: Try to load driver. [2012-07-23 09:47:15] [iNFO ] RamSize=6144 [2012-07-23 09:47:15] [iNFO ] FullRamSize=-2147483648 [2012-07-23 09:47:18] [iNFO ] Driver: Load driver OK. [2012-07-23 09:47:18] [iNFO ] Driver: Driver unload OK. attached is screen dump note no dmp file created pc details in case it helps Date 2012/07/23 14:05:55 [PC Information] Model Name Satellite Pro C660 Part Number PSC0RE-01J01MEN Serial Number 7B290606K OS Version Microsoft Windows 7 Home Premium 6.1.7601 Service Pack 1 BIOS Version 1.90 CPU Intel® Core i3 CPU M 370 @ 2.40GHz Physical Memory 6144MB RAM Hard Disk Capacity 499,686,301,696 [byte] 465.369 [GB] Hard Disk Free Space Capacity 217,113,681,920 [byte] 202.203 [GB] Video Intel® HD Graphics version=8.15.10.2189 Screen Resolution 1366 x 768 Pixels Color Quality True Color (32 Bit) Sound Realtek High Definition Audio version=6.0.1.6167 Network Realtek PCIe FE Family Controller version=7.46.610.2011 MAC Address=B8:70:F4:C5:5A:8A Atheros AR938x Wireless Network Adapter version=9.2.0.419 MAC Address=D0:DF:9A:69:C6:E3 Modem None Internet Explorer 9.0.8112.16421 IDE Device TOSHIBA MK5065GSXN TSSTcorp CDDVDW TS-L633J FW version=TF03

sorry i was only making a suggestion i have worked since 1962 on computers and understand that they fragile to say the least. it has been very frustrating trying to get a product being told uninstal silverlight fit old version then update to latest skygo remove all versions and start again. even been told to remove a folder in program data/microsoft//playready that a admin user did not have permissions to delete (was set to network operators or something) get very informative errors such as t6205-c1501 and t6000-c1501 which led to sky forums and the way the skygo product works (not very elegant design to use silverlight and ccleaner touching the cache destroys everything) I was only suggesting that by default do not set silverlight box as ticked to save frustrations of ccleaner users trying to solve problems with sky £$%^ software not dreaming it is due to the way the product uses silverlight in a way it was not designed for i put all the piriform products on every desktop / laptop that i fix or tune-up which must amount to about 20 this year alone and never had a problem with ccleaner up till now ps problem i reported on speccy on my 6gig me windows7 laptop where it exits has never been fixed and still waiting for a solution

Hi I have been trying to use SkyGo since February with no success and only stumbled on a sky forum blaming silverlight, silverlight blaming ccleaner I think the solution is for ccleaner to change the default option to not clear Silverlight in the application settings. I have used CCleaner as long as I can remember and have never even clicked the applications Tab before ================================================================================== People who use the registry cleaner Ccleaner and also use Sky Go, Please ensure that you change the settings on Ccleaner to ensure it doesn’t remove application storage from Silverlight. As many users are aware, if you allow Ccleaner to run without unchecking the Microsoft Silverlight option in the settings, the next time you open up Sky Go Desktop it will register as a new device. So if you scan you system twice in a month then you will have to wait the calendar month in order to start viewing again. As the systems will think you have registered 2 devices. To fix this error and not be unfortunate like many other users of Ccleaner and Sky Go. Follow the steps below. Open Ccleaner Click on Applications In the multimedia box, Uncheck Microsoft Silverlight.

Hi I have been trying to use SkyGo since February with no success and only stumbled on a sky forum blaming silverlight, silverlight blaming ccleaner I think the solution is for ccleaner to change the default option to not clear Silverlight in the application settings. I have used CCleaner as long as I can remember and have never even clicked the applications Tab before ================================================================================== People who use the registry cleaner Ccleaner and also use Sky Go, Please ensure that you change the settings on Ccleaner to ensure it doesn’t remove application storage from Silverlight. As many users are aware, if you allow Ccleaner to run without unchecking the Microsoft Silverlight option in the settings, the next time you open up Sky Go Desktop it will register as a new device. So if you scan you system twice in a month then you will have to wait the calendar month in order to start viewing again. As the systems will think you have registered 2 devices. To fix this error and not be unfortunate like many other users of Ccleaner and Sky Go. Follow the steps below. Open Ccleaner Click on Applications In the multimedia box, Uncheck Microsoft Silverlight. Also When updating Ccleaner Ensure you check that Microsoft Silverlight is still Un-checked.

I have similar problem with version 1.13.276 Graphics Monitor Name Generic PnP Monitor on Intel HD Graphics Current Resolution 1366x768 pixels Work Resolution 1366x738 pixels State enabled, primary Monitor Width 1366 Monitor Height 768 Monitor BPP 32 bits per pixel Monitor Frequency 60 Hz Device \\.\DISPLAY1\Monitor0 Intel® HD Graphics Memory 4294965945 MB Memory type 2 Driver version 8.15.10.2189 dxdiag shows Card name: Intel® HD Graphics Manufacturer: Intel Corporation Chip type: Intel® HD Graphics (Core i3) DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_FD3C1179&REV_02 Display Memory: 1696 MB Dedicated Memory: 64 MB Shared Memory: 1632 MB Current Mode: 1366 x 768 (32 bit) (60Hz) but at least it works next version Crashes and produces dump (2 sent but no replies) and later versions just exit have reported all problems but no help from anyone

Hi I have reported that the latest version now has a dialog box and exits and debug does not even work at all? suspect it is exiting before starting but no one has aked me to try anything out see my entry under latest version only good point is it works on desktop version about 4 releases ago did work so it is due to one of the changes that has been made

I have reported the same problem but found that if all box's tixed it almost works but does not produce a dump either as the program does terminate before starting? see http://forum.piriform.com/index.php?showtopic=35344 maybe you see the error message i also get in the log file

latest version gets so far and now brings up dialog box on windows7 laptop The same version on my Windows7 Desktop works o/k and the same message about newtreenetwork.cpp also appears so that may not be the cause of the unexpected exit. The dialog box information has been sent twice Have uninstalled 64 bit version and re-installed still the same For some reason debug does not work now as before. Debug starts log file 0 bytes tried ticking various box's same symtom no windows starts up just shows in task manager no cpu or i/o just hanging? running taskmanager shows no cpu usage see speccy picture.jpg have to kill process maybe due to new error interface being responsible but if you run again with all box's ticked get this text file now 2012-03-05 15:28:45] [iNFO ] CPU SDK at: C:\Users\Ken\AppData\Local\Temp speccycpuid.dll [2012-03-05 15:28:45] [ERROR] The system cannot find the file specified. NewTreeNetwork.cpp(945) [2012-03-05 15:28:45] [ERROR] Exception catched in file .\NewTreeNetwork.cpp, function NewTreeNetwork::NameFill, line 951 [2012-03-05 15:28:49] [iNFO ] Monitor enumerator handle: 0x4AAE0D0h [2012-03-05 15:28:49] [iNFO ] Monitor HardwareId: MONITOR\TOS5091 DriverId: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001 [2012-03-05 15:28:49] [iNFO ] Monitor driver name: Intel® HD Graphics [2012-03-05 15:28:49] [iNFO ] Monitor mirroring driver: False [2012-03-05 15:28:49] [iNFO ] Monitor display device active: True [2012-03-05 15:28:49] [iNFO ] monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2012-03-05 15:28:49] [iNFO ] continue with monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2012-03-05 15:28:49] [iNFO ] monitorNameStr.IsEmpty() [2012-03-05 15:28:49] [iNFO ] monitorNameStr = < Generic PnP Monitor > [2012-03-05 15:28:49] [iNFO ] Monitor driver name: Intel® HD Graphics [2012-03-05 15:28:49] [iNFO ] Monitor mirroring driver: False [2012-03-05 15:28:49] [iNFO ] continue with monitor device ID = < > [2012-03-05 15:28:49] [iNFO ] monitorNameStr.IsEmpty() [2012-03-05 15:28:49] [iNFO ] monitorNameStr = < > [2012-03-05 15:28:49] [iNFO ] Monitor driver name: RDPDD Chained DD [2012-03-05 15:28:49] [iNFO ] Monitor mirroring driver: True [2012-03-05 15:28:49] [iNFO ] Monitor driver name: RDP Encoder Mirror Driver [2012-03-05 15:28:49] [iNFO ] Monitor mirroring driver: True [2012-03-05 15:28:49] [iNFO ] Monitor driver name: RDP Reflector Display Driver [2012-03-05 15:28:49] [iNFO ] Monitor mirroring driver: True [2012-03-05 15:28:49] [iNFO ] Driver: Try to load driver. [2012-03-05 15:28:50] [iNFO ] Driver: Load driver OK. [2012-03-05 15:28:50] [iNFO ] Driver: Driver unload OK. screen picture when dialog appears see attachment If I run in Debug and do not tick all boxs it just hangs with no display ??? so two problems now

latest version also still fails for me last two versions also failed dumps sent to mr ron latest version gets so far and now brings up dialog box for some reason debug does not work now as before will investigate more have sent dialog info Have uninstalled 64 bit version and re-installed still the same Debug starts log file 0 bytes tried ticking various box's same symtom no windows starts up just shows in task manager no cpu or i/o just hanging? maybe due to new error interface being responsible have run again with all box's ticked get this text file now [2012-03-03 17:25:36] [iNFO ] CPU SDK at: C:\Users\Ken\AppData\Local\Temp speccycpuid.dll [2012-03-03 17:25:36] [ERROR] The system cannot find the file specified. NewTreeNetwork.cpp(945) [2012-03-03 17:25:36] [ERROR] Exception catched in file .\NewTreeNetwork.cpp, function NewTreeNetwork::NameFill, line 951 [2012-03-03 17:25:41] [iNFO ] Monitor enumerator handle: 0x4ED2F10h [2012-03-03 17:25:41] [iNFO ] Monitor HardwareId: MONITOR\TOS5091 DriverId: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001 [2012-03-03 17:25:41] [iNFO ] Monitor driver name: Intel® HD Graphics [2012-03-03 17:25:41] [iNFO ] Monitor mirroring driver: False [2012-03-03 17:25:41] [iNFO ] Monitor display device active: True [2012-03-03 17:25:41] [iNFO ] monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2012-03-03 17:25:41] [iNFO ] continue with monitor device ID = < MONITOR\TOS5091\{4d36e96e-e325-11ce-bfc1-08002be10318}\0001 > [2012-03-03 17:25:41] [iNFO ] monitorNameStr.IsEmpty() [2012-03-03 17:25:41] [iNFO ] monitorNameStr = < Generic PnP Monitor > [2012-03-03 17:25:41] [iNFO ] Monitor driver name: Intel® HD Graphics [2012-03-03 17:25:41] [iNFO ] Monitor mirroring driver: False [2012-03-03 17:25:41] [iNFO ] continue with monitor device ID = < > [2012-03-03 17:25:41] [iNFO ] monitorNameStr.IsEmpty() [2012-03-03 17:25:41] [iNFO ] monitorNameStr = < > [2012-03-03 17:25:41] [iNFO ] Monitor driver name: RDPDD Chained DD [2012-03-03 17:25:41] [iNFO ] Monitor mirroring driver: True [2012-03-03 17:25:41] [iNFO ] Monitor driver name: RDP Encoder Mirror Driver [2012-03-03 17:25:41] [iNFO ] Monitor mirroring driver: True [2012-03-03 17:25:41] [iNFO ] Monitor driver name: RDP Reflector Display Driver [2012-03-03 17:25:41] [iNFO ] Monitor mirroring driver: True [2012-03-03 17:25:41] [iNFO ] Driver: Try to load driver. [2012-03-03 17:25:41] [iNFO ] Driver: Load driver OK. [2012-03-03 17:25:41] [iNFO ] Driver: Driver unload OK. If I run in Debug and do not tick all boxs it just hangs with no display ??? so two problems now