Suzieque

Well, I haven't asked for, nor do I expect, anything. I went into it with my eyes open but not paying attention. Live and learn. And I don't mind donating to a good cause, either (although I'd have preferred it to handle it a different way). Oh well. Im fine with it.

You are correct. That's the screen, and I was wrong to say that I "bought" it. As I said, my fault entirely because I neglected to read it closely. Acually, my screen is cracked and I'e got a couple of small blotches on it (a replacement screen is on order) so it's kind of difficult and certainly annoying to move the window around so I can see fully. Again, not anything about this site - total user (me) related.

When I clicked "Download" from the CCleaner home site, the next screen asked me to pay, but I did think it odd that it didn't mention an amount. So I clicked PayPal to see if that showed the price, and it did. When the PayPal site came up it said $20. I paid it. I have no problem contributing to these free things and I thank the owners for doing them. I do wish, though, that I'd read a bit more before I'd jumped. My fault, not theirs.

Thank you so much. Well, I guess I didn't read enough to realize that it isfree. It asked for $20 and I paid it. Darn. Oh well. And I so appreciate your quick response, with the info I am looking for. Thanks!

Sorry to do this on the forums but there doesn't seem to be a way to get help from the site otherwise. I went to the CCleaner site from my home computer but on my work account and paid the $20 thru PayPal. However, when I then tried to download CCleaner, my work account blocked it (natch - I'd forgotten I was on my work network). So - I logged off work and got on my home account and now when I try to download CCleaner I just get the screen telling me to pay. How can I indicate that I have paid and get right to the download? I suppose I could go get PayPal to cancel the payment, but thought I'd ask here first. Sure wish there was a technical help button so someone from the company could answer this. Suzieque