Having recently downloaded Ccleaner I have started checking out things previously taken for granted. I have an Acer laptop which, according to the specification, has 256 MB of RAM. (SYSTEM INFORMATION also shows 256MB as TOTAL PHYSICAL MEMORY.) However I have today ran a PC Health Check provided by my broadband provider which says I need more RAM as I have only 192MB total. Is this normal or can anyone suggest what is happening here. Thanks