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gainmorey

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Posts posted by gainmorey

  1. Just a quick question on something someone has spotted, and queried -

     

    Under Cleaning > Applications > Internet > Google Toolbar

     

    If this box is checked, what will be cleaned ?

     

    And, could it have other ramifications to be considered, in deciding to clean/not clean ?

     

    :unsure:

     

    Love the product, BTW !

  2. Well,

    Thanks all, for the suggestions. The actual solution turned out to be simple, and ironic.

     

    We had the user remove AOL Spyware Protection (?) (after first unblocking anything that it had blocked).

     

    The 7 out of memory, as well as just about every other complaint... GONE !

     

    25223[/snapback]

     

     

     

     

    Apologies for the double posting. The software hiccupped while I was posting. It flickered, but gave no indication of having posted, so I tried again...

     

    :unsure:

  3. Hello,

     

    Have her / him test her / his memory.

     

    My two personal favs:

     

    http://www.memtest86.com/

     

    http://www.memtest.org/

     

    Take Care,

     

    Will

     

    24999[/snapback]

     

     

     

     

    Well,

    Thanks all, for the suggestions. The actual solution turned out to be simple, and ironic.

     

    We had the user remove AOL Spyware Protection (?) (after first unblocking anything that it had blocked).

     

    The 7 out of memory, as well as just about every other complaint... GONE !

  4. Hello,

     

    Have her / him test her / his memory.

     

    My two personal favs:

     

    http://www.memtest86.com/

     

    http://www.memtest.org/

     

    Take Care,

     

    Will

     

    24999[/snapback]

     

     

     

     

    Well,

    Thanks all, for the suggestions. The actual solution turned out to be simple, and ironic.

     

    We had the user remove AOL Spyware Protection (?) (after first unblocking anything that it had blocked).

     

    The 7 out of memory, as well as just about every other complaint... GONE !

  5. I am working with a user who has Windows 98 SE. When he attempts to create a backup, prior to removing Registry issues, he receives this error.

     

    Searches on this error have been useless, and concentrate mostly on Office. Any other possible causes, or fixes ?

     

    :blink:

  6.  

    Let's hope for someone who can tell us what's wrong (with CCleaner)...

    Hello, Firefox/Mozilla whizzkids, anyone out there?

     

    Thanks,

    bolletje

    22836[/snapback]

     

    I have Mozilla Firefox, version 1.0.6 (old, yes, I know)

    AND

    CCleaner, version 1.26.218

     

    Firefox Cache is detected, reported, and cleaned (for me, anyway).

     

    I experimented with removing selective checks, and it still always detects Mozilla.

     

    Perhaps this glitch is specific to only certain versions of Firefox ? :unsure:

  7. I'm not sure what you mean about the index.dat file in C:\WINDOWS\PCHealth\HelpCtr\OfflineCache.  Is there a setting that causes CCleaner to select this?  Obviously, I want to avoid accidentally using it.

     

    When I run CCleaner with "Delete index.dat files" it's never selected that index.dat ... only those in Temporary Internet Files, Cookies and History.

     

    22130[/snapback]

     

     

     

    Apparently, this ONE file is excluded from deletion, whether you ARE able (I am NOT) to click the box, or not.

    My point was to warn of the danger of this file being deleted, and the consequences of this. I did not, know, at the time of posting, whether CCleaner had any protection installed, for XP, and this necessary file. It does ! :D

     

    My concerns had been fueled by the behavior of another product(CleanUP!), which will remove that file, and cause loss of functionality, in XP. Yes, 'Index.dat' files MAY be excluded, easily, from CleanUP!... but, if run, as-is, and without version-specific warnings, for XP, that file is TOAST ! Granted, these are not often-used utility functions, and, to their credit, the design team did not, at the time of writing the code, know of the potential for this problem. They do NOW (LOL), yet they still refuse to issue version-specific warnings, for this product ! :blink:

     

    I see new victims... er.. users, with this problem, almost daily... :angry:

     

    I have, since posting THAT, found another issue, involving a setting, in CCleaner, which causes problems with MacroMedia FlashPlayer (version 8). This is due to a change made in FlashPlayer, and is NOT the fault of CCleaner. :)

     

    I shall look about, and see if there is a post for this, and if not, I'll start one.

  8. I have seen several computers now where index.dat is not being deleted?  The program is set to mark it and the relevant entry is in the "PendingFileRenameOperations" registry entry as in:

    \??\C:\DOCUME~1\user\LOCALS~1\TEMPOR~1\Content.IE5\index.dat

    \??\C:\DOCUME~1\user\Cookies\index.dat

    \??\C:\DOCUME~1\user\LOCALS~1\History\History.IE5\index.dat

     

    HOWEVER, after many reboots, the entry still stays there.  OS is WinXP Home SP2 and Pro SP2.

     

    21992[/snapback]

     

     

     

    There is a very good reason for this to be so.

    If this index.dat file:

    C:\WINDOWS\PCHealth\HelpCtr\OfflineCache

    ... were to be deleted, you would lose functionality of the SYSINFO command, and portions of Help & Support. I have spent 3 months arguing with the group, at CleanUp!, who refuse to issue warnings, for users of XP, of this glitch.

     

    I have XP, and Cleaner V1.25.201, and the box for 'Delete Index.dat files' is disabled (it came that way).

     

    Thanks, to CCleaner ! A GREAT product, with built-in safeguards ! :D

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